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Chapter 3
Chapter 3 for test
20
Business
Undergraduate 3
09/19/2010

Additional Business Flashcards

 


 

Cards

Term
Omnipotent view of management
Definition
the view that managers are directly responsible for an organization's success and failures
Term
Symbolic view of management
Definition
the view that much of an organizations succes or failure is due to external forces outside manager's control
Term
Organizational Culture
Definition
the shared values, principles, traditions, and ways of doing things that influence the way organizational members act
Term
Strong cultures
Definition
organizational cultures in which the key values are intensely held and widely shared
Term
Weak cultures
Definition

Values are no widely understood

Culture sends contradictory messages about whats improtant

Term
Socialization
Definition
the process that helps employees adapt to the organization's culture
Term
How employees learn culture
Definition

Stories

Rituals

Material Symbol

Language

Term
Goran Ekvall Innovative culture characteristics
Definition

Challenge and involvement

Freedom

Trust and openness

Idea Time

Playfullness and humor

conflict resolution

debates

risk taking

Term
Workplace spirituality
Definition
a feature of a culture wehre organizational values promote a sense of purpose through meaningful work that takes place in the context of community
Term

5 cultural characteristics of spiritual organizations

 

Definition

Strong sense of purpose

Focus on individual development

Trust and Oppenness

Employee Empowerment

Toleration of Employee Expression

Term
External environment
Definition
Factors and forces outside and organization that affect the organizations performance
Term
Specific Environment
Definition
external factors that have a direct impact on managers decisional and actions and are directly relevant to the achievement of an organizations goals
Term
Main factors that make up for specific environment
Definition

Customers

Suppliers

Competitors

Pressure groups

Term
General environment
Definition
broad external conditions that may affect and organization
Term
General environmental factors
Definition

Economic conditions

Political/Legal conditions

Sociocultural conditions

demographic conditions

Technological conditions

Global conditions

Term
Environmental uncertainty
Definition
the degree of change and complexity in an organizations environment
Term
Environmental complexity
Definition
The number of components in an organization's environment and the extent of the organizations knowledge about those components
Term
Stakeholders
Definition
any constituencies in an organizations environment that are affected by the organizations decisions and actions
Term
Seven dimensions of organizational culture
Definition

attention to detail

outcome orientational

people oriented

team oriented

agressiveness

stability

innovation and risk taking

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