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Chapter 31 On the Job
Milady 2008
5
Cosmetology
12th Grade
03/10/2014
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Term
Client Base
 Definition
Customers who are loyal to a particular cosmetologist.
Term
Commission
 Definition
Percentage of revenue that a salon takes in from sales earmarked for a practitioner.
Term
Job Description
 Definition
Document that outlines all duties and responsibilities of a particular position in a salon or spa.
Term
Retailing
 Definition
Act of recommending and selling additional services to clients.
Term
Ticket Upgrading or Upselling Services
 Definition
Practice of recommending and selling additional services to clients.
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