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Chapter 31-35
Flash cards for chapter 31-35.
66
Communication
Undergraduate 2
04/07/2012

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Term
Face
Definition
The projected image of one's self in a relational situation.
Term
Assure impartiality
Definition
"Since neither of you have met me before, I have no stake in what you decide."
Term
Guarantee confidentiality
Definition
"What you say today is strictly between us. I'll rip up my notes before you go."
Term
Facework
Definition
Specific verbal and non-verbal messages that help to maintain and restore face loss, and to uphold and honor face gain.
Term
Collectivistic culture
Definition
Wherein people identify with a larger group that is responsible for providing care in exchange for group loyalty; we-identity; a high-context culture.
Term
Individualistic culture
Definition
Wherein people look out for themselves and their immediate families; I-identity, a low-context culture.
Term
Self-construal
Definition
Self-image; the degree to which people conceive of themselves as relatively autonomous from, or connected to others.
Term
Interdependent
Definition
self-construal of a person raised in a collectivistic society.
Term
Face concern
Definition
Regard for self-face, other-face, or mutual face.
Term
Face-restoration
Definition
The self-concerned facework strategy used to preserve autonomy and defend against loss of personal freedom.
Term
Face-giving
Definition
The other-concerned facework strategy used to defend and support another person's need for inclusion
Term
Avoiding
Definition
Responding to conflict by withdrawing from open discussion
Term
Obliging
Definition
Accommodating or giving in to the wishes of another in a conflict situation.
Term
Compromising
Definition
Conflict management by negotiation or bargaining; seeking a middle way.
Term
Dominating
Definition
Competing to win when people's interests conflict.
Term
Integrating
Definition
Problem solving through open discussion; collaborating for a win-win resolution of conflict.
Term
Emotional expression
Definition
Managing conflict by disclosure or venting of feelings
Term
Passive aggression
Definition
Making indirect accusations, showing resentment, procrastination, and other behaviors aimed at thwarting another's resolution of conflict.
Term
Passive aggression
Definition
Making indirect accusations, showing resentment, procrastination, and other behaviors aimed at thwarting another's resolution of conflict.
Term
Third-party help
Definition
A method of conflict management in which disputing parties seek the aid of a mediator, arbitrator, or respected neutral party to help them resolve their differences.
Term
Mindfulness
Definition
Recognizing that things are not always what they seem, and therefore seeking multiple perspectives in conflict situations.
Term
Ethnography
Definition
The work of a naturalist who watches, listens, and records communicative conduct in its natural setting in order to understand a culture's concept web of meanings
Term
Speech code
Definition
A historically enacted socially constructed system of terms, meanings, premises and rules, pertaining to communicative conduct
Term
Rhetoric
Definition
Both the discovery of truth and a persuasive appeal
Term
Honor
Definition
A code that grants worth to an individual on the basis of adherence to community values.
Term
Dignity
Definition
The worth an individual has by virtue of being a human being.
Term
Close relationships
Definition
When you are close to somebody
Term
Open relationships
Definition
In which parties listen and demonstrate a willingness to change, are distinct from routine associations, where people are stagnant.
Term
Supportive relationships
Definition
in which people are totally "for" the other person, stand in opposition
Term
Totemizing ritual
Definition
A careful performance of a structured sequence of actions that pays homage to a sacred object.
Term
Performance ethnography
Definition
A research methodology committed to performance as both the subject and method of research, to researchers' work being performance, and to reports of fieldwork being actable.
Term
Teamsterville
Definition
Collectivistic, hierarchical, code of honor, a man's world
Term
Nacirema
Definition
Individualistic, egalitarian, code of dignity, a woman's world
Term
Robin Lakoff
Definition
A linguist at the University of California, Berkeley, who was one of the first scholars to attempt to classify regularities of women’s speech that differentiate “women-talk” from “men-talk.”
Term
Androgyny
Definition
The quality of having a blend of both strong masculine and strong feminine characteristics.
Term
Gender
Definition
A social construction of the characteristics of men and women that are often labeled as masculine and feminine; sex is a fact, while gender is an idea that has been learned from and reinforced by others.
Term
Deborah Tannen
Definition
A linguist at Georgetown University who has pioneered research in genderlect styles.
Term
Genderlect
Definition
A term that suggests that masculine and feminine styles of discourse are best viewed as two distinct cultural dialects and not inferior or superior ways of speaking.
Term
You Just Don’t Understand
Definition
Tannen’s bestseller, which presents genderlects styles to a popular audience.
Term
Rapport Talk
Definition
The typical conversational style of women, which seeks to establish connection with others.
Term
Report talk
Definition
The typical monologic style of men, which seeks to command attention, convey information, and win arguments.
Term
Cooperative Overlap
Definition
A supportive interruption often meant to show agreement and solidarity with the speaker.
Term
Tag Question
Definition
A short question at the end of a declarative statement, often used by women to soften the sting of potential disagreement or invite open, friendly dialogue.
Term
Aha Factor
Definition
A subjective standard ascribing validity to an idea when it resonates with one’s personal experience.
Term
Ken Burke, Nancy Burroughs-Denhart, and Glen McClish
Definition
Communication scholars who suggest that although Tannen claims both female and male styles are equally valid, many of her comments and examples tend to disparage masculine values.
Term
Julia Wood and Christopher Inman
Definition
Communication scholars from the University of North Carolina who observe that the prevailing ideology of intimacy discounts the ways that men draw close to each other.
Term
Adrianne Kunkel and Brant Burleson
Definition
Communication scholars from the University of Kansas and Purdue University respectively who challenge the different cultures perspective based on results from their research on comforting.
Term
Senta Troemel-Ploetz
Definition
A German linguist and feminist who accuses Tannen of ignoring issues of male dominance, control, power, sexism, discrimination, sexual harassment, and verbal insults.
Term
Sandra Harding
Definition
A philosopher of science at the University of California, Los Angeles, who has most advanced standpoint theory among feminist scholars.
Term
Julia Wood
Definition
A professor of communication at the University of North Carolina at Chapel Hill who has championed and applied standpoint theory within the field of communication.
Term
Standpoint
Definition
A place from which to critically view the world around us.
Term
Georg Hegel
Definition
German philosopher whose 1807 analysis of the master-slave relationship revealed that what people “know” depends upon which group they are in and that the powerful control received knowledge.
Term
Jean-Francois Lyotard
Definition
Previously introduced in the Media and Culture section, a postmodernist who favors a stance of “incredulity toward metanarratives,” including Enlightenment rationality and Western science.
Term
Local knowledge
Definition
Knowledge situated in time, place, experience, and relative power; as opposed to knowledge from nowhere that's supposedly value free.
Term
Strong Objectivity
Definition
The strategy of starting research from the lives of women and other marginalized groups, thus providing a less false view of reality.
Term
Patricia Hill Collins
Definition
African American sociologist at Brandeis University, who claims the patterns of “intersecting oppressions” means that black women are in a different marginalized place in society than white women or black men.
Term
Cheris Kramarae
Definition
Professor emeritus from the University of Illinois and a visiting professor at the Center for the Study of Women at the University of Oregon; leader in the study of muted group theory.
Term
Muted Group Theory
Definition
An approach to communication that considers women a muted group because man-made language aids in defining, depreciating, and excluding them.
Term
Edwin Ardener
Definition
A social anthropologist at Oxford University who first proposed the idea that women are a muted group.
Term
Shirley Ardener
Definition
An Oxford University researcher who collaborated with Edwin Ardener on the development of muted group theory.
Term
Gatekeepers
Definition
Editors and other arbiters of cultured who determine which books, essays, poetry, play, film scripts, etc. will appear in the mass media
Term
Virginia Woolf
Definition
A British novelist who protested women’s absence in recorded history.
Term
Dorothy Smith
Definition
A feminist writer who claims that women’s absence in history is a result of male control of scholarship.
Term
Dale Spender
Definition
A British author who hypothesizes that men realize that listening to women would involve a renunciation of their privileged position.
Term
Paula Treichler
Definition
Kramarae’s collaborator on a feminist dictionary.
Term
Sexual Harassment
Definition
An unwanted imposition of sexual requirements in the context of a relationship of unequal power.
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