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Chapter 2 Human Relaotions and Inteviewing Techniques
N/A
27
Law
Undergraduate 4
04/28/2015

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Cards

Term
T or F: Part of the interview summary should relate to the interviewer's observations concerning the apparent credibility of the witness and the information upon which the interviewer's conclusions are based.
Definition
True
Term

T or F: When large numbers of witnesses mush be interviewed, the legal assistant should endeavor to schedule group interviews of three or more witnesses each to save time.

 

Definition
False
Term
T or F: Generally speaking, the interviewer may rely on a witness's recollection of deetails related to time and dates.
Definition
False
Term
T or F: A legal assisstant should not take photographs of accident scenes or of visible injuries of victims, because the legal assistant's position prevents him or her from providing the foundation testimony needed to admit the photographs at trial.
Definition
False
Term
T or F: If the legal assistant suspects that a client would prefer to be interviewed by a lawyer, it is acceptable to resolve the issue by simply asking the client.
Definition
True
Term
T or F: Because witnesses want to be believed, they generally relate facts in such a way that they can reasonably certain of accomplishing this result.
Definition

True

 

Term
T or F: Listening is the most passive part of the interview process.
Definition
False
Term
T or F: To conduct an effective interview, the legal assistant must control the pace, purpose, and direction of the dialogue
Definition
True
Term
T or F: When a legal assistant prepares a statement for the signature of the witness who provided the facts for the statement, the legal assistant must take special care to ensure an error-free document before it is submitted to the witness for review and signature.
Definition
False
Term
T or F: Witnesses tend to be inhibited by the use of checklists and by note taking of the interviewr during the interview process.
Definition
False
Term
T or F: Once the legal assistant has be introduced to a new client, he should reiterate his nonlawyer status to the client before the interview begins.
Definition
True
Term
T or F: Generally speaking, legal assistants should not conduct extensive investigations of background facts; instead, this type of investigation should be done by a private investigator
Definition
False
Term
T or F: When a legal assistant interviews a witness who seems uncooperative, the legal assistant should re-evaluate his own conduct and mannerisms and should alter them if necessary to relate better to the witness
Definition
True
Term
T or F: The first documentation in a client's file, usually made after the initial interview, is a memorandum
Definition
True
Term
T or F: When two different witnesses give two different versions of the facts of an incident, the legal assistant can be reasonably certain that one of them is lying
Definition
False
Term
T or F: When interviewing, the legal assistant shoud stick closely to the interview checklist to avoid wasting time on extraneous information.
Definition
False
Term
T or F: With experience, a legal assistant is able to acclimate to witnesses who have attention problem, language barriers or similar difficulties  in the traditional interview setting.
Definition
True
Term
T or F: When conducting an interivew, the legal assistant should not purse any of the statements made unless they are directly relevant to th issues in the case.
Definition
False
Term
T or F: When it is apparent that a client is upset with opposing party in the case, the legal assistant should show agreement with and support for the client by agreeing with her negative statements.
Definition
False
Term
T or F:The ideal client interview is one in which the client relates events in his or her own words
Definition
True
Term
T or F: One acceptable way to verify details during the interview is to misstate them purposely to see if the witness corrects the interviewer.
Definition
True
Term
T or F:The most successful interviewer is one who can demonstrate surprise, approval, disbelief, and disapproval by facial expression alone during the interview
Definition
False
Term
T or F: Witnesses tend to be inhibited by the use of a recording device during the interview process
Definition
True
Term
T or F:When conflicts arise in information supplied by a witness, the legal assistant may assume that the witness is either lying or mistaken
Definition
False
Term
T or F: A witness who is uncooperative during an interview generally is classified as a hostile witness
Definition
True
Term

T or F: An expert witness generally may be classified as an official witness as well

 

Definition
False
Term
T or F: Statements concerning size or distance may be verified by personal examiniation of the interviewer.
Definition
True
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