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Definition
| formal organization whose aim is to produce products or provide services for a profit. (sell products at a price greater than the cost of productions) |
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| Actual steps and tasks that describe how work is organized in a business |
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Definition
| make long range strategic decisions about products and services as well as ensures financial performance of the firm. |
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Definition
| carries out the programs and plans of senior management. |
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| responsible for monitoring the daily activities of the business. |
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| design products or services and create new knowledge for the firm. |
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Definition
| assist with the administrative work at all levels of the firm. |
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| Production or Service Workers |
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Definition
| produce the product and deliver the service. |
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| Transactional Processing System |
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Definition
| computerized system that performs and records the daily routine transactions necessary to conduct business. |
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Term
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Definition
| contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions. |
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| Management Information System |
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Definition
| designates a specific category of information systems serving middle management. Provides middle managers with reports on the organization's current performance. |
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Definition
| Business intelligent system that focus's on problems that are unique and rapidly changing. Used when the procedure for arriving at a solution may not be fully predefined in advance. |
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Term
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Definition
| address non-routine decisions requiring judgement, evaluation, and insight because there is no agreed-on procedure for arriving at a solution. These help senior management make these decisions. |
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Definition
| used to deliver information to senior executives. It uses a Web interface to present integrated personalized business content. |
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Term
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Definition
| This displayson a single screen graphs and charts of key performance indicators for management decisions. |
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Definition
| systems that span functional areas, focus on executing business processes across the business firm and include all levels of management. |
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Definition
| used to integrate business process in manufacturing and production, finance and accounting, sales and marketing, and human resources into a single software system. |
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Term
| Supply Chain Management Systems |
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Definition
| these help firms manage relationships with their suppliers. |
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| Customer Relationship Management Systems |
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Definition
| these help firms manage their relationships with their customers. |
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| Knowldege Management Systems |
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Definition
| enable organizations to better manage processes for capturing and applying knowledge and expertise. |
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Term
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Definition
| refers to the use of digital technology and the Internet to execute the major business processes in the enterprise. |
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Definition
| part of e-business that deals with the buying and selling of goods and services over the internet. |
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Definition
| refers to the application of the Internet and networking technologies to digitally enable government and public sector agencies relationships with citizens, businesses, and other arms of government. |
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Term
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Definition
| working with others to achieve shared and explicit goals. |
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Definition
| Part of the organization's business structure of getting things done. |
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Definition
| integrated audio and visual environment which allows a person to give the appearance of being present at a location other than his or her true physical location. |
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| Information Systems Department |
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Definition
| formal organizational unit responsible for information technology services. |
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Term
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Definition
| highly trained technical specialists who write the software instructions for computers. |
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Term
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Definition
| constitute the principal liaisons between the information system groups and the rest of the organization. |
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| Information Systems Managers |
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Definition
| leaders of teams of programmers and analysts, project managers, physical facility managers, telecommunications managers, or database specialists. |
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Term
| Chief Information Officer |
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Definition
| senior manager who oversees the use of information technology in the firm. |
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Term
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Definition
| is in charge of information systems security for the firm and is responisble for enforcing the firm's information security policy. |
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Definition
| responsible for ensuring that the company complies with exisitng data privacy laws. |
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Definition
| responsible for the firm's knowledge management program. |
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Term
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Definition
| are representatives of departments outside of the information systms group for whom the applications are developed. |
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