Which tool in Windows XP gives a technician access to initialize disks and create partitions?

Disk Management

Which Windows XP command-line utility scans the critical files of the operating system and replaces any files that have been corrupted?

System File Checker

Which two types of tools can help protect a computer from malicious attacks?

Antivirus software, Spyware Remover

A technician wants to limit the chances of ESD affecting the workspace. Which three precautions should be taken?

• Wear an antistatic wrist strap.
• Keep all components in antistatic bags.
• Ensure antistatic mats are on the workbench and floor.

What are two significant sources of EMI?

Electrical storms, power lines, motors; anything that generates radiation and electromagnetic waves.

Which precaution should be taken when working inside computer systems?

Avoid using magnetized tools

Which cleaning solution is recommended to clean the contacts of computer components?

Isopropyl alcohol

Why should a pencil never be used as a tool when working inside a computer?

Pencil lead is conductive.

The performance of a computer is reduced after using the Internet. Which three tools could be run to try to improve the performance of the computer?

• Spyware remover

Why is documentation of all services and repairs an important organizational tool for a technician?

It provides material for similar problems when they are encountered in the future.

How does an inline UPS protect computer equipment against electrical power brownouts and blackouts?

By using a battery to supply a constant level of voltage.

Which two actions pose a potential safety hazard to a technician?

• Cleaning the inside of a computer when it's turned on
• Wearing a wrist strap when working on a power supply

Which circumstances increases the likelihood of ESD damage to a computer?

Working in low levels of humidity.

Which tool is designed to loosen or tighten crosshead screws?

Phillips screwdriver

Which tool could potentially cause data loss on hard disk or floppy drives?

A magnetic screwdriver

Which condition refers to a reduced voltage level of AC power that lasts for an extended period of time?

Brownout

A technician accidentally spills a cleaning solution on the floor of the workshop. Where would the technician fin instructions on how to properly clean up and dispose of the product?

The material safety data sheet

Which two devices commonly affect wireless networks?

• Cordless phones
• Microwaves

What is a proper way for using a can of compressed air to clean a PC?

Use a long, steady stream of air from the can.

Which type of fastener is loosened and tightened with a hex driver?

Six-sided bolt