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Chapter 2 (Bay Port-Paso)
Cultural and Social Influences
54
International Studies
11th Grade
02/08/2011

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Term
Culture
Definition
Set of beliefs, customs, and attitudes of a distinct group of people
Term
Culture
Definition
Can apply to an entire coutry or a part of a country, to a city, or even to a single business.
Term
Succeeding in the word of international business requires:
Definition

Understanding culture

Preparing for and adjusting to culture

Participating in culture

Term
AESTHETICS
Definition
What people in a culture consider to be beautiful
Term
ATTITUDES AND BELIEFS
Definition
Commonly held views of persons, objects, and ideas
Term
RELIGION
Definition
The most common faith or belief system in an area and people's tolerance of other religions
Term
ECONOMIC PHILOSOPHY
Definition
prevailing views of what an economy should be, whether it is free enterprise, socialism, or some other form
Term
MATERIALISM
Definition
Views of what constitutes material wealth, and the importance of it
Term
EDUCATION
Definition
approaches to teaching, including what is taught and how it is taught
Term
LANGUAGE
Definition
The native language(s) as well as dialects and slang
Term
CUSTOMS
Definition
Rituals performed in various settings, including celebrations of religious holidays, and political holidays
Term
POLITICAL PHILOSOPHY
Definition
The prevailing views regarding how people believe they should be governed
Term
SOCIAL INSTITUTIONS
Definition
The official and unofficial practices of a country or region, including those that affect marriage, divorce, the status of women, and social standing
Term
EASTMAN KODAK
Definition
Provides goods and services to the photographic, graphic communications, and healthcare markets around the world.
Term
4 ELEMENTS OF CULTURE
Definition

values

norms

folkways and mores

roles

Term
EXAMPLES OF VALUES
Definition

freedom

democracy

justice

truth

social responsibility

marriage

men and women roles in society

Term
NORMS
Definition

Social rules that affect behaviors and actions and represent cultural values

such as a married woman in some cultures walking a fews steps behind her husband in public

Term
FOLKWAYS AND MORES
Definition
Cultural customs that dictate how people act socially such as different dinner times in countires
Term
ROLE
Definition
Part a person plays in a social situation.  Examples:  standing for coutry's national anthem; role of police officer varies in countries
Term
GEERT HOFSTEDE
Definition
Dutch sociologist who conducted a study to determine how national culture influences values in the workplace.
Term
HOFSTEDE'S FIVE VALUE DIMENSIONS
Definition

power distance

individualism

gender differentiation

uncertainty avoidance

short- or long-term orientation

Term

POWER DISTANCE

Definition
  • Countries with large power distance = supervisor is always right; wide gap between rich and poor
  • Countries with low power distance = people have more rights; employees are asked for advice
Term

INDIVIDUALISM

(or collectivism)

Definition

How people value the individual versus the group.

US and Australia value self and family; value being part of work family

Japan, Colombia, Venezuela value group acceptance

 

Term
GENDER DIFFERENTIATION
Definition
  • High gender differences = men tend to dominate society and power (assertive, money and status, achievement); referred to as masculinity
  • Low gender differences = less gender discrimination
Term
UNCERTAINTY AVOIDANCE
Definition

High-risk avoidance = stable environment for businesses but can prevent progress (Mexico, Portugal, Japan)

Low-risk avoidance = leads to more success (US, Great Britain, New Zealand)

Term
SHORT- OR LONG TERM ORIENTATION
Definition
  • How businesspeople value short- or long-term results
    • US = values short term; high sales provide immediate results
    • Asian nations = values long-term such as customer loyalty
Term
SUBCULTURE
Definition

People with varied behaviors with a culture

**People within a business organization or nation may be quite different

Term
HOMOGENEOUS CULTURE
Definition

One group of people is dominant in the population

(race/religion/language)

Term

HETEROGENEOUS CULTURE

(multiculture)

 

Definition
Many different groups of people
Term
HOW DO YOU ADJUST TO THE CULTURE OFA NEW LAND SO THAT YOU CAN FULLY PARTICIPATE SOCIALLY AND PROFESSIONALLY?
Definition
Identify the social institutions  of the country and overcome culture shock.
Term
SOCIAL INSTITUTIONS
Definition
Organizations that represent the patterns of activity that express the culture of a company
Term
EXAMPLES OF SOCIAL INSTITUTIONS
Definition
  1. educational systems
  2. religious organizations
  3. gender roles
  4. class systems
  5. degrees of mobility
Term
EDUCATION
Definition
This social system differs widely around the world.  The main difference involves access to education and the type of education.
Term
EXAMPLES OF DIFFERENCES IN EDUCATIONAL INSTITUTIONS
Definition
  • Some cultures favor males over females
  • In some cultures, only wealthy get educated
  • In many cultures, formal education and relgious training overlap
  • Many cultures only offer edcuation beyond elementary level to very successful students
Term
EXAMPLES OF RELIGIOUS INSTITUTIONS AND CULTURES
Definition
  • Religious influence can be long-lasting
  • A country ruled by religious law has a legal system that differs from the legal system in a country that emphasizes separation of church and state
  • Religious leaders can be policity forces in many countries
Term
EXAMPLES OF HOW GENDER ROLES AFFECT SOCIAL INSTITUTIONS
Definition
  • Vary around the world
  • Some cultures favor men over women in the workplace
  • Certain occupations are performed by a specific gender in some cultures
  • Gender roles affect how people conduct business
Term
EXAMPLES OF HOW CLASS SYSTEMS AFFECT SOCIAL INSTITUTIONS
Definition
  • People in upper class have better access to education, work opportunities, and the legal system
  • Upper class can be result of inheriting a family name or wealth
  • Some cultures it is harder to move to a high social class
Term
MOBILITY
Definition
Where people live and how easily they can move to a live in a different place.
Term
EXAMPLES OF HOW MOBILITY AFFECTS SOCIAL INSTITUTIONS
Definition
  • Low mobility limits life's experiences.
  • Understanding degrees of mobilyt can help you adjust to a new culture
Term
CULTURE SHOCK
Definition
Feeling uncomfortable, afraid, resentful, or intrigued when faced with a new cultural experience.
Term
ROADBLOCKS TO ADJUSTING TO A CULTURE
Definition
  1. cultural baggage
  2. cultural bias
  3. stereotyping
Term
EXAMPLES OF CULTURAL BAGGAGE
Definition
  1. religious attitudes
  2. dining habits
  3. "time is money" as most American's believe
  4. slow or fast paced living
Term
CULTURAL BIAS
Definition

Preconceived attitude of favoring or disliking a particular culture

(examples:  US towards Germany after WW2, US towards Islamic countries due to 9/11)

Term
STEREOTYPING
Definition
Practice of identifying a person or group by a single trait, or as a member of a certain group instead of as an individual.
Term
WHY ARE COMMUNICATION SKILLS IMPORTANT IN INTERNATIONAL RELATIONS
Definition
People will respond to you favorably if you understand how to use the written, verbal, and nonverbal communicaiton skills of another country
Term
AUSTRALIA
Definition
43% of the population of this country comes from more than 200 countries.
Term
CONCEPT OF TIME
Definition
It is important to understand the concept of time in other countries regarding punctuality, leisure time, break time during the day(siesta,) holiday breaks
Term
DIRECTNESS IN COMMUNICATION
Definition
Some countries get right down to business, others engage in small talk over dinner and drinks
Term
ACHIEVEMENT AND WORK
Definition
Impressive resume valued in US while other countries value leisure time and time with family
Term
JOB PRESTIGE
Definition
Be aware that variousjobs are valued differently in countries.  Some countries value work involving working with one's mind over manual labor or vise versa
Term
CHANGE
Definition
Some countries value tradition above all else.  Change must be implemented slowly and carefully.
Term
CROSS CULTURAL LITERACY
Definition
The ability to develop an awareness and understanding of the cultures of other countries.  This will make you a more valuable employee.
Term
ETHNOCENTRISM
Definition
The belief that one's own culture is better than all other cultures.
Term
HOW TO EXPLORE CULTURES
Definition

Get involved in countries:

  • music
  • literature
  • art
  • architecture
  • foods
  • holidays
  • religious events
  • ways of living and thinking
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