Term
Legal action where injured party sues for damages |
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Significant gaps in quality of testing practices lead to development of |
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Good laboratory practices (GLPs) |
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Level of care that ordinary person would exercise |
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Deceitful practice or false portrayal of facts |
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Continuous quality improvement involves |
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Identifying situations that pose risks to employees |
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Quality system essentials (QSEs) |
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Accompanied by quality indicators that monitor workflow |
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Oversee administration of CLIA 88 |
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One party questions another under oath while court reporter present |
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Found in procedure manual |
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Purpose of procedure
Required equipment
Revision dates
ALL OF THE ABOVE |
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Internal process focused on identifying situations that pose dangers |
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Facility-wide risk management |
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CLIA categorizes certificates for labs by |
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Labs that perform high-complexity testing |
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Subject to routine inspection |
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Sentinel Event CQI program purpose |
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Prevent unfavorable events from happening again |
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If sentinel event occurs, HCO required |
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Monitor improvements to see if effective |
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Made up of preanalytical, analytical, and post-analytical processes |
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Monitor all aspects of patient care |
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Agency with approval process for phleb programs |
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Misidentifies patient and could cause death or serious injury, what wrongful act |
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Federal regulations that established quality standards for all labs |
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Agency that sets standards for phleb procedures |
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Area of phlebotomy not subject to QC |
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Why were results inconsistent |
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Didn't compare with previous results after delta check |
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Provides voluntary lab inspections |
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Prohibit use of outdated evacuated tubes |
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Tubes may not fill completely |
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Checking expiration dates of evacuated tubes |
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Threshold value of QA indicator is exceeded |
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Corrective action plan is implemented |
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Checking needles for blunt tips and small barbs |
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Preanalytical factor not always under phleb control |
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Chronologic record of patient's care |
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Failed venipuncture from site and later pain, what claim |
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Information not included on performance improvement plan |
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Suggestion for new guidelines |
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Contamination rate for BCs will not exceed national rate |
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Lab document decribes steps to follow |
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Drawing blood wihtout patient permission |
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Step in risk management process |
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Would not violate patient's right to confidentiality |
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Sharing information on a "difficult draw" with coworker |
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Unauthorized release of confidential patient information |
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Legal proceedings between private parties |
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Phleb fails to report significant changes in patients condition |
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Patient told to remain still or will be restrained |
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Patient agrees to treatment after explained |
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Period where injured party can sue |
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Performing duties in same manner as any reasonable person |
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Doing something reasonable person would not do |
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Patient extends arm and pushes up sleeve |
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12 yr old was restrained and blood drawn |
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Standard of care used in phlebotomy malpractice cases based on guidelines from |
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Action points to negligence |
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Causing harm as result of violation of duty |
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Gathering information by taking statements and interrogating parties involved |
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Standard of care influenced by what organization |
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Lawsuit filed against phleb, in proceedings phleb is |
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Not meeting Immediate threat to health and safety category |
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Serious problems with specimen labeling and handling |
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NPSG specified goals for 2010 |
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CLIAC's role in assisting CMS |
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Purpose of Office of quality monitoring |
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Definition
Evaluate and track complaints related to care |
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Phleb found guilty of A&B can not be tried civilly |
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Phleb who tries to draw blood without first getting consent can be charged with A&B |
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Invasion of privacy can include entering room without permission |
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Hospital can avoid legal responsibility by contracting out |
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Minor is anyone who has not reached age of majority |
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Patient holds out their arm that is implied consent |
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Anyone working for medical facility treating patient has right to review medical record |
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Regardless of work experience, periodic review of technique is necessary for QA |
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Phleb working in outpatient must have patient state name and DOB |
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CAP and joint commission demand procedural manuals be updated annually |
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Failure to exercise due care is res ipsa loquitur |
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Organization that develops and sets standards for labs |
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Young adult comes to outpatient lab, what should phleb know |
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Age of majority in the state
Date of birth of the patient
Name of the patient
ALL OF THE ABOVE |
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Comparing current test results with previous one |
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Failure to exercise due care |
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Oldest and largest healthcare standards-setting body |
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Monitor all aspects of lab work |
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Describes necessary steps to follow in patient preparation |
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Specimen collection manual |
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Patient agrees to procedure after being told of consequences |
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Employer of a phleb who injures patient during draw is sued |
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Commission's annual safety requirement goals |
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Quality indicator for test requesting |
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Statute of limitation timing begins |
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On day negligent act took place |
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CLIA regulations administered by |
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Necessary element of risk management |
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Education
Evaluation
Identification
ALL OF THE ABOVE |
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CMS are regulations administered by CLIA 88 |
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Delta checks compare current results with that of prior testing for same patient |
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Documentation is not component of QA |
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Safety manual states policies and procedures applied to each test |
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Infeciton control procedure manual outlines hand washing and other decontamination procedures |
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Incident reports should state feelings not facts |
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Performance improvement plans are used when counseling or suspension is necessary |
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Near miss/occurrence report form is used when error is made in specimen ID, labeling, collection |
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Assault involves intentional harmful or offensive touching of another person without consent |
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Legal document must be factual and legible |
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Civil action is concerned with involved events between twp private parties |
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Patients may not refuse phlebotomy on basis of religion |
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Fraud is false portrayal of facts either by words or conduct |
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If employee performs act outside boundaries of their training they may be held solely responsible |
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Procedural manual must be made available to all lab employees |
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