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Chapter 2
Groups as Systems
9
Other
Undergraduate 2
03/18/2009

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Term
RIPPLE EFFECT
Definition
when a chain reaction spreads across the entire system
Term
SYNERGY
Definition
when people work together for a common goal and produce better results than if they tried to do it by themselves
Term
NEGATIVE SYNERGY
Definition
when groups that are working together produce a worse result than if they had tried to do it individually based on their skills and abilities. ex.FEMA
Term
INPUT, OUTPUT, THROUGHPUT
Definition
INPUT-takes in information...
OUTPUT- end result, decisions made based on the info
THROUGHPUT- the process of transforming the input into output
Term
BOUNDARY CONTROL: OPEN/CLOSED SYSTEMS
Definition
-Openness refers to the degree of continuos interchange with the outside environment
- Closed do not allow any new information. ex. Cults
Term
INFLUENCE OF SIZE ON GROUP
Definition
the best size for the group is the smallest size capable of performing the task effectively
Term
DYNAMIC EQUILIBRIUM: 3 VARIABLES OF CHANGE
Definition
is used when it regulates degree, rate and desirability of change
Term
DEALING WITH DIFFICULT GROUP MEMBERS
Definition
1) make the group climate cooperative
2)change your communication in relation to a difficult person's behavior
3) attempt to convert disruption into a constructive contribution
4) confront the difficult person directly
5)separate yourself from the difficult person if all else fails

**know at least 3
Term
INFORMATION DISTORTION
Definition
usually bigger problems in organizations than in smaller groups
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