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Chapter 2
Culture and Communication
50
Nursing
Pre-School
04/15/2012

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Cards

Term
cultural awareness
Definition
knowing the similarities and differences among cultures
Term
cultural sensitivity
Definition
an understanding and tolerance of all cultures and lifestyles
Term
cultural competence
Definition
set of practice skills, knowledge, and attitudes where the person is aware of one's culture and others', understanding the differences,
Term
ethnocentrism
Definition
belief that one's own race/ethnic group is the most important and/or that some aspects of its culture are superior to the other ones
Term
stereotypes
Definition
fixed impressions about particular groups
Term
prejudice
Definition
prejudgement or bias based on characteristics
Term
segregation
Definition
physical separation of housing and services based on race
Term
dicrimination
Definition
unfair and unequal treatment or access to service based on race, culture, or other bias
Term
intercultural communication
Definition
members of different cultures exchange messages in a manner that is influenced the their different cultural perceptions
Term
verbal communication
Definition
the use of sounds and language(written or spoken) to send and receive messages
Term
nonverbal communcation
Definition
the use of gestures,touch, body language, facial expressions to send and receive messages
Term
kinesics
Definition
study of body language
Term
congruence
Definition
when the words does not agree with the person's actions
Term
empathy
Definition
Understanding what the patient is feeling because you have experienced it yourself.
Term
sympathy
Definition
Understanding what the patient is feeling because you have seen other patients in similar situations before
Term
defense mechanism
Definition
behavior used to protect the ego from guilt, anxiety, or loss of esteem
Term
regression
Definition
an attempt to withdraw from an unpleasant circumstance by retreating to an earlier, more secure stage in life
Term
denial
Definition
refusal to accept painful information
Term
repression
Definition
the unconscious hiding of uncomfortable thoughts.
Term
projection
Definition
attributing unacceptable desires, impulse, and thoughts falsely to others
Term
sublimation
Definition
Transformation of a socially unacceptable behavior into a socially acceptable behavior.boxing
Term
displacement
Definition
unconscious transfer of unacceptable emotions, thoughts into a more acceptable target. kick something
Term
compensation
Definition
conscious/unconscious overemphasizing of a characteristic
Term
rationalization
Definition
mind's way of making unacceptable behavior acceptable by devising a rational reason
Term
undoing
Definition
actions designed to make amends or cancel out inappropriate behavior
Term
close ended questions
Definition
questions that can be answered with yes or no
Term
open ended questions
Definition
Probing questions that encourage therapeutic communication because the patient is required to verbalize more information
Term
assertiveness
Definition
nurses' ability to express thoughts and feelings confidently while respecting patient's rights
Term
aggressiveness
Definition
when the nurse dominates, humiliates, and violates the rights of others to get their way
Term
unassertive or passive communication
Definition
failing to stand up for your legitimate rights as a nurse
Term
cultural relativism
Definition
the principle that an individual's beliefs and activities should be interpreted in terms of his or her own culture
Term
racism
Definition
belief that all members of a race possess characteristics specific to that race or that a particular race is superior to others
Term
cultural competence
Definition
the ability to interact effectively with people of different culture
Term
cultural cognizance
Definition
having knowledge about cultures through personal experience
Term
ethnicity
Definition
group differentiated by nationality, culture, language and beliefs.
Term
race
Definition
group with shared biological characteristics
Term
culture
Definition
A system of shared beliefs, values, customs, behaviors, and artifacts that is passed down from generation to generation
Term
subculture
Definition
smaller group sharing a specific characteristic
Term
diversity
Definition
the state of being different; variety of cultures in a specific region
Term
custom
Definition
the generally accepted way of doing things
Term
values
Definition
beliefs about what is good, right, and appropriate.
Term
beliefs
Definition
concepts that the members of a group feel are true
Term
norms
Definition
rules for behavior in a group based on value system
Term
taboo
Definition
A custom prohibiting or restricting a particular practice
Term
rituals
Definition
a religious ceremony
Term
nuclear family
Definition
a family consisting of the parents and their children
Term
extended family
Definition
a family living in a household that also includes uncles, aunts, cousins, and grandparents, in addition to the nuclear family
Term
individualized care
Definition
care that is planned to meet the particular needs of one patient
Term
acculturation
Definition
the modification of a group's or individual's culture as a result of contact with another group
Term
biocultural ecology
Definition
involves the assessment of skin color and biological variations
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