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knowing the similarities and differences among cultures |
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an understanding and tolerance of all cultures and lifestyles |
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set of practice skills, knowledge, and attitudes where the person is aware of one's culture and others', understanding the differences, |
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belief that one's own race/ethnic group is the most important and/or that some aspects of its culture are superior to the other ones |
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fixed impressions about particular groups |
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prejudgement or bias based on characteristics |
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physical separation of housing and services based on race |
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unfair and unequal treatment or access to service based on race, culture, or other bias |
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intercultural communication |
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Definition
members of different cultures exchange messages in a manner that is influenced the their different cultural perceptions |
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the use of sounds and language(written or spoken) to send and receive messages |
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the use of gestures,touch, body language, facial expressions to send and receive messages |
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when the words does not agree with the person's actions |
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Understanding what the patient is feeling because you have experienced it yourself. |
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Understanding what the patient is feeling because you have seen other patients in similar situations before |
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behavior used to protect the ego from guilt, anxiety, or loss of esteem |
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an attempt to withdraw from an unpleasant circumstance by retreating to an earlier, more secure stage in life |
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refusal to accept painful information |
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the unconscious hiding of uncomfortable thoughts. |
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attributing unacceptable desires, impulse, and thoughts falsely to others |
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Transformation of a socially unacceptable behavior into a socially acceptable behavior.boxing |
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unconscious transfer of unacceptable emotions, thoughts into a more acceptable target. kick something |
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conscious/unconscious overemphasizing of a characteristic |
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mind's way of making unacceptable behavior acceptable by devising a rational reason |
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actions designed to make amends or cancel out inappropriate behavior |
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questions that can be answered with yes or no |
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Probing questions that encourage therapeutic communication because the patient is required to verbalize more information |
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nurses' ability to express thoughts and feelings confidently while respecting patient's rights |
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Definition
when the nurse dominates, humiliates, and violates the rights of others to get their way |
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unassertive or passive communication |
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failing to stand up for your legitimate rights as a nurse |
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the principle that an individual's beliefs and activities should be interpreted in terms of his or her own culture |
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belief that all members of a race possess characteristics specific to that race or that a particular race is superior to others |
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the ability to interact effectively with people of different culture |
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having knowledge about cultures through personal experience |
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group differentiated by nationality, culture, language and beliefs. |
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group with shared biological characteristics |
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A system of shared beliefs, values, customs, behaviors, and artifacts that is passed down from generation to generation |
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smaller group sharing a specific characteristic |
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the state of being different; variety of cultures in a specific region |
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the generally accepted way of doing things |
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beliefs about what is good, right, and appropriate. |
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concepts that the members of a group feel are true |
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rules for behavior in a group based on value system |
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A custom prohibiting or restricting a particular practice |
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a family consisting of the parents and their children |
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a family living in a household that also includes uncles, aunts, cousins, and grandparents, in addition to the nuclear family |
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care that is planned to meet the particular needs of one patient |
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the modification of a group's or individual's culture as a result of contact with another group |
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involves the assessment of skin color and biological variations |
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