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The nurse and patient together measure how well the patient has achieved the outcomes specified in the plan of care. |
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are measurable qualities, attributes, or characterisitcs that specify skills , knowledge, or health status. |
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are levels of performance accepted and expected by the nursing staff or other health team members. |
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The goal is to design and deliver nursing care that evidence supports as likely to produce the expected patient outcomes. |
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Nurses commited to healthier patients, quality care, reduced costs, and the personal satisfaction of knowing that they are actually making a difference versus merely wishing things were different value performace improvement. |
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the evaluation of one staff member by another staff member on the same level in the hierarchy of the organization, is an important mechanism nurses can use to improve their professional performance. |
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Quality Assurance Programs |
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Specially designed programs that promote excellence in nursing. |
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or audit focuses on the environment in which care is provided. |
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is the nature and sequence of activites carried out by nurses implementing the nursing process. |
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focuses on measurable changes in the health status of the patient or the end results of nursing care. |
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( aka continuous quality improvement) (CQI) or total qualilty management (TQM) is the commitment and approach used to continuously improve every process in every part of an organization, with the intent of meeting and exceeding customer expectations and outcomes. |
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is a method of evaluating nursing care that involves reviewing patient records to assess the outcomes of nursing care or the process by which these outcomes were achieve. |
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is conducted by using direct obervation of nursing care, patient interviews, and chart reviewto determine whether the specified evaluation criteria are met. |
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May use postdischarge questionnaires, patient interviews (by telephone or face to face), or chart reviews ( nursing audit) to collect data. |
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