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chapter 16
chapter 16
7
Business
11th Grade
04/17/2012

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Cards

Term
Motivation
Definition
the factors that give people a reason to act
Term
Positive reinforcement
Definition
rewarding people who engage in behavior that the manager wishes to encourage
Term
Negative reinforcement
Definition
punishing or reprimanding people who engage in behavior that the manager hopes to discourage
Term
Power
Definition
ability they have to make other people act in certain ways
Term
Leadership
Definition
ability to influence people
Term
Universal approach
Definition
assumes there is one way to lead, regardless of the circumstances
Term
Contingent approach
Definition
assumes that the best approach to leadership depends on the situation
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