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Chapter 15
CCIII
12
Marketing
Undergraduate 1
11/18/2008

Additional Marketing Flashcards

 


 

Cards

Term
Integrated Marketing Communications
Definition

Coordination of promotion & other marketing to get maximum effect

(Oscars & M&Ms) 

 

 

**Consistant Message** 

Term
The Communication Process
Definition

Sender

Encoding

Media (Message sent via ...)

 Decoding

Receiver

**Provides response back to sender

(ex: Consumer buys product, survey, etc)

 

*~*NOISE*~*

can alter the message

radio static, poor internet connection  

 

Term
Primary Demand
Definition
demand for a product category (not brand)
Term
Selective Demand
Definition

Demand for Brand  (not product)

 

*Growth stage  

Term
Promotion Mix
Definition

Advertising

Personal Selling

Public Relations

Sales Promotion 

 

Term
Advertising (Promotion Mix)
Definition

Always Paid for

Identified Sponsor

Expensive 

Time Specific 

One Way 

Term
Personal Selling
Definition

Two ways

More Expensive the More People (variable)

Usually Biz to Biz

ex Sales Calls / Door to Door 

Term
Sales Promotion
Definition

Activity or material that acts as direct inducement

-adding value/incentive

 

**Giveaways, Contests, Coupons 

Term
Public Relations
Definition

annual reports

event sponsorships

publicity

 

Term

Publicity

 

Definition

Public Relations (Promotional Tool)

 

-Free

-No control

- good or bad

-respond to rumors & events

    (starbucks - 9/11 water example)

 

Term
Direct Marketing
Definition

non-personal media to introduce products that are bought via non-personal media

 

**ex: infomercials

QVC 

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