Shared Flashcard Set

Details

Title

chapter 15

Description

n/a

Total Cards

Subject

Management

Level

Undergraduate 1

Created

04/20/2009

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Additional Management Flashcards

Term

mutuality of interest

Definition

balancing individual
and organizational interests through winwin cooperation

Term

rational persuasion

Definition

Trying to convince someone with reason, logic or facts.

Term

French & Raven bases of social power

Definition

• Reward power
• Coercive power
• Legitimate power
• Expert power
• Referent power

Term

empowerment

Definition

sharing varying degrees of
power with lower-level employees to tap
their full potential

Term

delegation

Definition

share power but not responsibility