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Chapter 14
ISBN 978-0-07-802911-0
148
Management
Undergraduate 4
08/26/2015

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Cards

Term
4 types of leader behavior:
role classification leadership
supportive leadership
participative leadership
autocratic leadership

All part of what theory?
Definition
path-goal theory of leadership
Term
A measure of a person's potential to get others to do what he or she wants them to do, as well as to avoid being forced by others to do what he or she does not want to do.
Definition
Power
Term
A person who described a least preferred co-worker in fairly favorable terms was presumed to be motivated to have close interpersonal relations with others-Fiedler classified these leaders as what?
Definition
relationship-motivated leaders
Term
Ability to influence people to willingly follow one's guidance or adhere to one's decisions.
Definition
Leadership
Term
According to the Univ of Michigan studies, Managers of high producing work groups showed they liked to give General or close supervision to employees?
Definition
General
Term
According to the Univ of Michigan studies, Managers of high producing work groups showed they were were employee oriented or production oriented?
Definition
Employee oriented
Term
According to the Univ of Michigan studies, Supervisors of low-producing work groups were had which type of orientation? employee-oriented or production-oriented?
Definition
Production oriented
Term
According to the Univ of Michigan studies,Supervisors of low-producing work groups gave which type of supervision? Close supervision or General Supervision?
Definition
Close supervision
Term
According to the book The Leadership Challenge by James Kouzes and Barry Posner published in 2006, the majority of people believe a leader must be ___? Name the four qualities.
Definition
1) honest
2) forward-looking
3) competent
(4) inspiring
Term
All 3 forces involved in finding the most effective leadership style are dependent or independent?
Definition
independent
Term
Do Tannenbaum and Schmit's forces affecting leadership situations differ in strength and interaction in differing situations or are they the same in all situations?
Definition
The differ in strength and interaction in differing situations.
Term
Fiedler's Classification of Situations uses 3 dimensions and how many celled classification schemes?
Definition
3 dimensions (leader-member relations), task-structure, & position power)
8 cells (1-8 from good to poor, structured to unstructured, and strong to weak)
Term
For effective leadership, subordinates have differing preferences regarding the degree of consideration and initiating structure exhibited by their managers. T or F?
Definition
True
Term
For effective leadership, when the manager is the only source for subordinates regarding their tasks, they often expect the manager to ___what?
Definition
structure their behavior
Term
Fred Fiedler looked at the situations leaders were operating and developed a measurement from favorable-unfavorable continuum based on 3 major dimensions and called "Fiedler's Classification of Situations". What were the names of the 3 major dimensions on the continuum?
Definition
Leader-member relations
task structure
Position Power
Term
High consideration and initiating structure DO NOT provide a successful leadership style. t or F?
Definition
False.. They do.
Term
High producing work groups showed they Liked or Disliked the amount of authority they had in their job?
Definition
Liked
Term
High producing work groups showed they like to receive General or Close Supervision from their supervisors?
Definition
General
Term
High scores for Consideration / ldr effectiveness for Lg firm mgrs and office staff and low for effectiveness for production foreman. T or F?
Definition
True
Term
If the group members are like this, which leadership style is being used?
-No responsibility is assumed for performance-they just do what they are told
-Production is good when the leader is present, but poor in the leader's absence
Definition
Autocratic style
Term
In Fred Fiedler's Leadership Style and Leadership Situations matrix, in both highly favorable and highly unfavorable situations, a what leader was found to be more effective?
Definition
task-motivated
Term
In Paul Hersey and Kenneth Blanchard's situational leadership theory, how it the maturity level of the followers determined?
Definition
By their relative independence, their ability to take responsibility, and their achievement-motivation level.
Term
In effective leadership who often sets preferences regarding the leadership styles employed by lower-level managers?
Definition
Higher managerment
Term
In moderately favorable situations, a ___ what leader was found to be more effective under the contingency approach?
Definition
relationship-motivated leader was found to more effective inn moderately favorable situations.
Term
In the Managerial Grid by Blake and Mouton, in the bottom right left corner, the style is what" (# and name)?-assumes that efficiency in operations results from properly arranging the conditions at work with minimum interference from other people. This is the opposite of country club management.
Definition
(9,1) Authority-obedience
Term
In the Managerial Grid by Blake and Mouton, in the lower left corner, the style is what" (# and name)? -Exertion of minimum effort to get required work done is appropriate to sustain organizational membership.
Definition
(1,1) Impoverished management
Term
In the Managerial Grid by Blake and Mouton, in the upper left corner, the style is what" (# and name)? Proper attention to human needs leads to a comfortable organizational atmosphere and workplace.
Definition
(1,9) Country Club Management
Term
In the Managerial Grid by Blake and Mouton, in the upper right corner, the style is what" (# and name)?-combines a high degree of concern for people with a high degree of concern for production
Definition
(9,9)Team Management
Term
In the book, The Leadership Challenge, Kouzes/Posner, what 2 leadership traits are referred to as the First Laws of Leadership?
Definition
Credibility and Integrity
Term
In the middle of the Managerial Grid by Blake and Mouton is which style of management (# and name)? -Adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level.
Definition
(5,5) Organization man management
Term
Leader behavior of showing concern for individual group members and satisfying their needs.
Definition
consideration
Term
Leaders scoring high on consideration tends to have more satisfied subordinates than do leaders scoring low on consideration. T or F?
Definition
True
Term
Managers of high producing work groups showed they liked to spend more time doing what?
Definition
supervising
Term
One who obtains followers and influences them in setting and achieving objectives.
Definition
Leader
Term
PGT=RCSPA
what does this acronym stand for?
Definition
path goal theory=role classification, supportive, participative, & autocratic
Term
Paul Hersey and Kenneth Blanchard include ______what of the followers an an important factor in leader behavior.
Definition
maturity of the followers
Term
People want leaders to be honest, forward-looking, competent, and inspiring, but above all they want leaders who are what?
Definition
credible
Term
People who rejected co-workers with whom they had difficulties were presumed to be motivated to accomplish or achieve a task were classified as what kind of leaders?
Definition
task-oriented leaders
Term
Questionnaire developed by Ohio State students to determine what a successful leader does regardless of the type of group being led.
Definition
LBDQ Leader Behavior Description Questionnaire
Term
Researchers have found that the most effective leaders are alike in one crucial way. What?
Definition
They all have a high degree of EI-emotional intelligence
Term
Robert Blake and Jane Mouton developed a two-dimensional framework rating a leader on the basis of concern for people and concern for production. What is it called?
Definition
The Managerial Grid
Term
Robert Tannenbaum and Warren Schmidt contend that _____?
Definition
different combinations of situational elements require different styles of leadership.
Term
Some managers can adjust their behavior to fit the situation, while others, in attempting to make this adjustment, appear to be fake and manipulative. T or F?
Definition
True
Term
System 1 -New Patterns of Management by Rensis Likert which is authoritarian form of management that attempts to exploit subordinates is called what?
Definition
Exploitative authoritative
Term
System 2 -New Patterns of Management by Rensis Likert which is authoritarian form of management, but paternalistic in nature, is called what?
Definition
Benevolent authoritative
Term
System 3 -New Patterns of Management by Rensis Likert which is when manager requests and receives inputs from subordinates but maintains the right to make the final decision is called what?
Definition
Consultive
Term
System 4 -New Patterns of Management by Rensis Likert which is when the manager gives some direction, but the decisions are made by consensus and majority, based on total participation is called what?
Definition
Participative
Term
Tannenbaum and Schmit's forces affecting leadership situations-One style of leadership is not effective in all situations. T or F?
Definition
True
Term
Tannenbaum and Schmit's forces affecting leadership situations-The Continuum of behavior matrix on 322 has what 2 areas shown at each end (1 on right and 1 on left?
Definition
Use of authority by manager on left
Area of freedom for subordinates on right
Term
Tannenbaum and Schmit's forces affecting leadership situations-There is a continuum of behaviors that a leader may employ, depending on the situation. Successful leaders are aware of the forces most relevant to their behavior at a given time. T or F?
Definition
True
Term
Tannenbaum and Schmit's forces affecting leadership situations-Which force deals with the need for independence, amount of direction, readiness to assume responsibility, tolerance for ambiguity, interest and perceived importance of the problem, degree of understanding and identification with goals,degree of expectation to share in decision making?
Definition
Forces in the subordinates
Term
Tannenbaum and Schmit's forces affecting leadership situations-Which force has to do with: the type of organization, centralized vs. decentralized, work group effectiveness, how effectively the group works together, the problem itself, workgroup's knowledge and experience relative to the problem, time pressure, demands from upper mgmt, or demands from govt, unions, society in general?
Definition
Forces in the situation
Term
Tannenbaum and Schmit's forces affecting leadership situations-Which force is authoritarian vs. participative?
Definition
Forces in the manager
Term
Tannenbaum and Schmit's forces affecting leadership situations-Which of the forces deal with: Value system, how the manager feels about delegating, degree of confidence in subordinates, personal leadership inclinations, and feelings of security in uncertain situations?
Definition
Forces in the manager
Term
The activities in the Managerial Grid are closely related to what?
Definition
leader activities from The Ohio State studies consideration and initiating structure.
Term
The book New Patterns of Management by Rensis Likert said that there are how many patterns or styles of leadership or management employed by organizations?
Definition
4
Term
The goal of the Managerial Grid by Blake and Mouton is intended to serve as a framework to learn what their leadership style is and to develop a plan to move toward a (9,9) team management style of leadership. T or F?
Definition
True
Term
The relationship between a leader's expectations and the resulting performance of subordinates.
Definition
self-fulfilling prophecy
Term
The relationship between leader consideration and leader effectiveness depends on the group being led. T or F?
Definition
T
Term
The right to issue directives and expend resources, related to power but narrower in scope.
Definition
Authority
Term
The what ____basically postulates that what a manager expects of subordinates and the way he or she treats subordinates influence their performance and career progress?
Definition
self-fulfilling prophecy
Term
There is no consistent relationship between initiating structure and leader effectiveness. The relationship depends on the group being led. T or F?
Definition
True
Term
This refers to whether leadership is to be studied as a set of traits or as a set of behaviors?
Definition
Focus
Term
Type of leader behavior developed by Robert House that comes from a leader who gives orders that are not to be questioned by subordinates?
Definition
Autocratic leadership
Term
Type of leader behavior developed by Robert House that has a friendly, approachable leader who attempts to make the work environment more pleasant for subordinates.
Definition
Supportive leadership
Term
Type of leader behavior developed by Robert House that involves consulting with subordinates and asking for their suggestions in the decision-making process.
Definition
Participative leadership
Term
Type of leader behavior developed by Robert House that lets subordinates know what is expected of them, gives guidance as to what should be done and how, schedules and coordinates work among the subordinates, and maintains definite standards of performance.
Definition
Role classification leadership
Term
Under emergency or high-pressure situations, emphasis should be on ____ which is desirable and often preferred by subordinates?
Definition
initatiating structure
Term
Under this theory by Robert House, each of the leadership behaviors results in different levels of performance and subordinate satisfaction, depending on the structure of the work tasks.
Definition
path-goal theory of leadership
Term
What 2 theories are alike in that the leader behaviors can either increase or decrease employee expectancies?
Definition
path-goal theory of leadership
expectancy theory of motivation
Term
What University studied principles contributing both tho the productivity of a group and to the satisfaction derived by group members and what company did they study?
Definition
University of Michigan and for Prudential Ins co in Newark NJ.
Term
What approach to leadership is used when the Leader behavior influences the motivation of subordinates when it makes the satisfaction of their needs contingency on successful performance and also provides the guidance, support, and rewards needed for effective performance?
Definition
The path-goal approach to leadership
Term
What are 2 basic leader personality traits as defined by Fred Fiedler?
Definition
task and relationship motivation
Term
What are Robert Tannenbaum's and Warren Schmidt's 3 important factors or forces involved in finding the most effective leadership style?
Definition
forces in the manager
the subordinate
the situation
Term
What are the 2 attitude profiles?
Definition
Theory X and Theory Y
Term
What are the 2 leadership behaviors that emerged consistently in the LBDQ questionnaire?
Definition
consideration and initiating structure
Term
What are the 3 basic leadership styles?
Definition
autocratic, laissez-faire, and democratic
Term
What are the 5 basic styles of management shown in the Managerial Grid by Blake and Mouton?
Definition
(9,1)Authority-obedience
(1,9)Country club managment
(9,9) Team Management
(1,1) Impoverished Management
(5,5) organization man management
Term
What are the sources of power in organizations? There are 5 CRELR
Definition
coercive, referent, expert, legitimate, reward
The coercive, referent, expert gets legitimate, reward in POWER.
Term
What attempts to define the relationships between a leader's behavior and the subordinates' performance and work activities?
Definition
Path-goal theory of leadership
Term
What did Fred Fiedler use to measure whether a person is a task or relationship oriented leader?
Definition
LPC least preferred co-worker scale
Term
What did the Michigan studies or Blake and Mouton not address in their work?
Definition
What the manager should do in particular situations or offer guidance for daily leadership situations.
Term
What does this refer to?
Refers to what characteristics the leader possesses.
Definition
Traits
Term
What involves the ability to monitor our own and others' emotions and to use the information to guide our thinking and actions?
Definition
Emotional intelligence
Term
What is an approach to the analysis of leadership based on how leaders and followers influence one another?
Definition
Transactional leadership
Term
What is the approach that refers to whether leadership is studied from a universal or contingent approach?
Definition
Approach
Term
What is the leader behavior of structuring the work of group members and directing the group toward the attainment of the group's goals.
Definition
initiating structure
Term
What is the leadership based on the belief that the leader exists to meet the needs of the people who he/she nominally leads?
Definition
servant leadership
Term
What is the main difference between the 3 leadership styles?
Definition
where the decision-making function rests
Term
What is the real value of Douglas McGregor's work on Theory X and Y?
Definition
Idea that a leader's attitude toward human nature has a large influence on how that person behaves as a leader.
Term
What is this an example of?
If a manager's expectations are high, productivity is likely to be high and if low, productivity is likely to be poor?
Definition
self-fulfilling prophecy or Pygmalion in management
Term
What page in the text book are the matrices for Fred Fiedler's Leadership Style and Leadership Situations and classification of situations matrix?
Definition
pg 321
Term
What refers to the ability to generate, recognize, express, understand, and evaluate the emotions of oneself, of others, and of groups?
Definition
Emotional intelligence (EI)
Term
What refers to what the leader does?
Definition
Behaviors
Term
What style of leadership is most effective in particular situations?
Definition
Contingency approach to leadership
Term
What theory of leadership emphasizes what the leader is like rather than what the leader does?
Definition
Trait theory of leadership
Term
What theory of leadership examines personality traits and physical characteristics to differentiate leaders?
Definition
Trait theory of leadership
Term
What theory proposes that as the followers progress from immaturity to maturity, the leader's behavior should move from (1) high task-low relationships to (2) high task-high relationships to (3) low task-high relationships to (4) low task-low relationships.
Definition
The situational leadership theory
Term
What was Robert House attempting to define when he developed the Path-goal theory of leadership?
Definition
the relationships between a leader's behavior and the subordinates' performance and work activities.
Term
Which Leadership style is this?
-He/she has no confidence in his/her leadership ability
-Does not set goals for the group
Definition
Laissez-Faire Style
Term
Which approach does the leader (manager):
(1) tells employees what they need to do to obtain rewards
(2) takes correction action only when employees fail to meet performance objectives
Definition
Transactional leadership
Term
Which approach is leadership viewed as either a transactional or transformational process?
Definition
Transactional leadership
Term
Which approach is this?
Assumes there is one best way to lead regardless of the circumstances?
Definition
Universal approach
Term
Which approach is this?
The best approach to leadership is contingent on the situation.
Definition
Contingent approach
Term
Which approach to leadership defines 2 basic styles of leadership-task motivated and relationship motivated?
Definition
Contingency approach
Term
Which attitude profile is this?
Because of their dislike of work, most people must be coeerced, controlled, directed, or threatened with punishment to get them to put forth adequate effort toward the achievement of organizational objectives.
Definition
Theory X
Term
Which attitude profile is this?
Commitment to objectives is a function of the rewards associated with their achievement.
Definition
Theory Y
Term
Which attitude profile is this?
External control and the threat of punishment are not the only means for bringing about effort toward organizational objectives. Workers will exercise self-direction and self-control in the service of objectives to which they are committed.
Definition
Theory Y
Term
Which attitude profile is this?
The average human being has an inherent dislike of work and will avoid it if possible.
Definition
Theory X
Term
Which attitude profile is this?
The average human being learns, under proper conditions, not only to accept but to see responsibility.
Definition
Theory Y
Term
Which attitude profile is this?
The average human being prefers to be directed, wishes to avoid responsibility, has relatively little ambition, and wants security above all.
Definition
Theory X
Term
Which attitude profile is this?
The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population.
Definition
Theory Y
Term
Which attitude profile is this?
The expenditure of physical and mental effort in work is as natural as play or rest.
Definition
Theory Y
Term
Which attitude profile is this?
Under the conditions of modern industrial live, the intellectual potentialities of the average human being are only partially utilized.
Definition
Theory Y
Term
Which leadership approach is when leaders engage in a bargaining relationship with their followers?
Definition
Transactional leadership
Term
Which leadership believes that the business exists as much to provide meaningful work to employees as sit does to provide a quality product or service to the customer?
Definition
servant leadership
Term
Which leadership goes beyond transaction with their followers and transform not only the situation but also the followers?
Definition
Transformational leadership
Term
Which leadership has the characteristics:
Supervise people who must comply with their directives
rely entirely on their formal authority to manage people
prefer low-risk situations
seek to maintain the status quo "don't rock the boat"
lack charisma
overly concerned with rules, policies, and procedures
orientation is towards "activities" viewed as ends not means
excessive emphasis on "control", micromanaging, discipline, coercion, and threats
Definition
Transactional leadership
Term
Which leadership involves cultivating employee acceptance of the group mission?
Definition
Transformational leadership
Term
Which leadership is characterized by:
Create a vision of the future
Followers are committed to leader's vision
change agents, innovative, continuous search for opportunities
lead by example
charismatic
sensitive to followers' needs
builds teams and creates environment of collaboration
views themselves as responsible for the organization climate
pg 324
Definition
Transformational leadership
Term
Which leadership style is being used when the group is like this?
-Decisions are made by whoever in the group is willing to do it.
-Productivity generally is low and work is sloppy
-Individuals have little interest in their work.
-Morale and teamwork generally are low.
Definition
Laissez-Fair Style
Term
Which leadership style is being used when the members:
-New ideas are welcomed
-A feeling of responsibility is developed within the group
-Quality of work and productivity generally are high
-the group generally feels successful
Definition
Democratic Style
Term
Which leadership style is most effective in particular situations?
Definition
contingency approach to leadership
Term
Which leadership style is this when the leader:
Is conscious of his/her position
has little trust/faith in members of group
believes pay is just reward or only motivating reward
orders issued to be carried out with no questions or explanations
Definition
Autocratic Leader
Term
Which leadership style is this?
-Decision making is shared between the leader and the group.
-When the leader is required or forced to make a decision, his/her reasoning is explained to the group.
-Criticism and praise are given objectively.
Definition
Democratic style
Term
Which leadership takes fulfillment of follower needs as the primary aim?
Definition
servant leadership
Term
Which one of Fred Fiedler's classifications of situations refer to the degree others trust and respect the leader and to the leader's friendliness? This compares somewhat to referent power.
Definition
Leader-member relations
Term
Which one of Fred Fiedler's classifications of situations refers to the degree in which job tasks are structured? (Assembly line jobs are more structured than managerial jobs.)
Definition
Task Structure
Term
Which one of Fred Fiedler's classifications of situations refers to the power and influence that go with the job? This compares to coercive, reward, and legitimate power.
Definition
Position power
Term
Which theory is this?
Stressed what the leader was like rather than what the leader did?
Definition
Trait theory
Term
Which type of leader allows people within the group to make all decisions?
Definition
laissez faire leader
Term
Which type of leader behavior of the path-goal theory of leadership by Robert House brings the most satisfaction to those who work on highly structured tasks?
Definition
Supportive leadership
Term
Which type of leader behavior of the path-goal theory of leadership by Robert House enhances performance and satisfaction for subordinates engaged in ambiguous tasks?
Definition
Paticipative leader behavior
Term
Which type of leader behavior of the path-goal theory of leadership by Robert House has a negative effect on both satisfaction and performance in both structured and unstructured task situations?
Definition
Autocratic leadership behavior
Term
Which type of leader behavior of the path-goal theory of leadership by Robert House leads to high satisfaction and performance for subordinates engaged in unstructured tasks?
Definition
Role clarification (classification)
Term
Which type of leader guides and encourages the group to make decisions?
Definition
Democratic leader
Term
Which type of leader makes most decisions for the group?
Definition
Autocratic leader
Term
Which type of leadership should leaders try to achieve using the Managerial Grid by Blake and Mouton? (#, name, & position on grid)
Definition
(9,9) Team Management Top Right
Term
Which type of theory would a leader use if they were more authoritarian
Definition
Theory X
Term
Who developed the Path-goal theory of leadership?
Definition
Robert House
Term
Who developed the attitude profiles?
Definition
Douglas McGregor
Term
Who developed the situational leadership theory?
Definition
Paul Hersey and Kenneth Blanchard
Term
Who was one of the first to study using the contingency approach using the match between the leader's personality and the situation?
Definition
Fred Fiedler
Term
Who/What said that an the manager should be employee oriented rather than production oriented?
Definition
Michigan studies
Term
Who/what said that managers should be concerned for both production and people?
Definition
Blake and Mouton
Term
according to the ____what theory, as the level of maturity of followers increases, structure (task) should be reduced while socioemotional support (relationship) should first be increased and then gradually decreased.
Definition
situational leadership theory
Term
and t
Definition
Term
another word for self-fulfilling prophecy
Definition
Pygmalion in management
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