Shared Flashcard Set

Details

Chapter 13
Adapting Verbally and Visually
19
Communication
Undergraduate 2
11/05/2012

Additional Communication Flashcards

 


 

Cards

Term
Audience analysis
Definition

the process of customizing our speech

material to your audience

Term
relevance
Definition
adapting the information in the speech so that audience members view it as important to them 
Term
timely
Definition
showing how information is useful now or in the near future 
Term
proximity
Definition
a relationship to personal space
Term
common ground
Definition
the background, knowledge, attitudes, experiences, and philosophies that are shared by audience members and the speaker 
Term
personal pronouns
Definition
we, us, and our:pronouncs that refer directly to members of the audience 
Term
rhetorical questions
Definition
questions whose answers are obvious to the audience and to which they are not expected to reply 
Term
credibility
Definition
the level of confidence that an audience places in the truthfulness of what a speaker says 
Term
knowledge and expertise
Definition
how well you convince your audience that you are qualified to speak on the topic
Term
trustworthiness
Definition
the extent to which audience members believe that what you say is accurate, true, and in their best interest 
Term
personableness
Definition
the extent to which you project an agreeable or pleasing personality. 
Term
visual aid
Definition
a form of supporting material that allows the audience to see as well as to hear information 
Term
charts
Definition
graphic representations that present information in easily interpreted formats
Term
word charts
Definition
used to preview, review, or highlight important ideas covered in a speech 
Term
flow charts
Definition
use symbols and connecting lines to diagram the progressions through a complicated process 
Term
graph
Definition
a chart that compares information 
Term
Personalize
Definition

Presenting information in a frame of

reference that is familiar to the audience

Term
Object
Definition

A three-dimensional representation of

an idea you are communicating

Term
Initial audience attitudes
Definition

Predispositions for or against a topic,

usually expressed as an opinion

Supporting users have an ad free experience!