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chapter 13
n/a
6
Management
Undergraduate 1
04/20/2009
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Term
organizational conflict is...
 Definition
inevitable
Term
conflict is both...
 Definition
functional and dysfunctional
Term
collective decision making...
 Definition
causes conflict
Term
devils advocacy
 Definition
assigning someone to the role of critic
Term
integrative negotiation
 Definition
more than one issue, win-win strategy
Term
negotiation
 Definition
give and take process
between conflicting interdependent parties
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