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- Industry is at $2 trillion - didn't get hit had during the recession - 4 segments |
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4 Segments of Luxury Consumption |
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1) conspicuous consumers - prestige and status 2) information seekers - quality and trends 3) sensation seekers - value aesthetics 4) utilitarian consumers - comfort and functionality |
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- Perception and feelings toward self - Actual vs. ideal self-concept - Private vs. social self (how I want others to see me) - Independent self-concept (individual) - Interdependent self-concept (social) |
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- Extended self (possessions are part of identity) - Peak experience * product (flag on veteran's grave) * non-product (sports team) - Mere ownership effect (owners of different brands have a higher evaluation of those brands than non-owners) - Brand engagement |
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- more important for value expressive than utilitarian products - more important for public than private consumption - people who rely on opinions and feelings of others |
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- Temporary fans - Local fans * self concept is not tied to team for these first two - Devoted and fanatical fans - Dysfunctional fans |
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