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Details

Chapter 12 Prof. Kenner
N/A
5
Communication
Undergraduate 1
03/23/2012

Additional Communication Flashcards

 


 

Cards

Term
Compliance Goals (13)
Definition
Give Advice
Seek Advice
Obtain Favor
Obtain Information
Sharing Time
Initiate Relationship
Move Relationship Forward
End Relationship
Get Date
Obtain Permission
Change Opinion
Fulfill Obligation
Stop Annoying Habit
Term
Secondary Goals (5)
Definition
Identity
Interaction
Relational Resource
Personal Resource
Arousal Management
(Primary: Influence)
Term
Socially Appropriate Behaviors
Definition
Mannerly, Courteous, Respectful
Term
Efficient Behaviors
Definition
Those that have the possibility of achieving their goal virtually immediately
Term
Types of Power (5)
Definition
Reward
Coercive
Referent
Expert
Legitimate
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