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Chapter 11: Distribution Management
Under the sea
24
Marketing
Undergraduate 2
11/28/2013

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Term
Distribution Channel (or marketing channel)
Definition
An organized system of institutions through with products, services and information flow from the point of production to the final user
Term
Distribution
Definition
Coordination of the flow of products, services and information among channel members to ensure that products are available where consumers choose to buy, in the quantities and assortments they prefer, and at prices that are acceptable
Term
Channel functions performed by intermediaries (functions of distribution)
Definition
1. Transactional
2. Logistical
3. Facilitating
Term
To achieve the optimum channels structure, outputs demanded by customers must equal...
Definition
service outputs provided by producers
Term
Steps of designing distribution channels
Definition
1. Specifying the role of distribution and identify factors that affect distribution decisions
2. Selecting the type of channel
3. Determining the intensity of distribution
4. Choosing specific channel members defining responsibilities, implementing and monitoring the distribution strategy
Term
External factors affecting distribution
Definition
- Competition
- Customers
- Channel intermediaries
- Legal and regulatory
Term
Internal factors affecting distribution
Definition
- Marketing and distribution objectives
- Capabilities and budget
- Marketing mix strategy
Term
Consumer channel alternatives
Definition
Level 0: Manufacturer/service provider, Consumer
Level 1: Manufacturer/service provider, Retailer/own store, Consumer
Level 2: Manufacturer/service provider, wholesales, retailer, consumer
Level 3: Manufacturer/service provider, broker, wholesaler, retailer, consumer
Term
Business channel alternatives
Definition
Level 0: Manufacturer/service provider, business customer
Level 1: Manufacturer/service provider, manufacturer's rep/business distributor/broker, business customer
Level 2: Manufacturer/service provider, manufacturer's rep/broker, business distributor, business customer
Term
Manufacturer's rep description
Definition
- Independent organizations may enter into contractual agreements with manufacturers
- Works on commission, but may receive a retainer
- May carry several, but non-competing product lines
- Obtains the order, manufacturer fulfills and invoices client
Term
Manufacturer's rep primary users
Definition
- Small manufacturers with limited resources
- Manufacturers with a single or narrow product line
- Manufacturers seeking coverage of small or non-traditional markets
Term
Distributor (wholesaler) description
Definition
- Buys products from manufacturer
- Stocks them in own warehouse
- Promotes and re-sells them to customers
- Finances the exchange
- Supplies market information
- Provides management service and advice
Term
Distributor (wholesaler) users
Definition
- Manufacturers for whom time and resources and scarce
Term
Functional wholesaler (service merchandiser/rack jobber) description
Definition
- Places display racks in retail stores
- Checks stock
- Replenishes inventory
- Rents or pays royalties
Term
Functional wholesaler - Rack jobber (service merchandiser) users
Definition
- Manufacturers who wish to extend their reach to marginal target markets
- Resellers for whom the product category does not represent their "core" business
Term
Functional wholesaler - Drop shipper description
Definition
- Manufacturers or wholesales who ship products on behalf of B2C or B2B resellers
- Resellers takes title and bares all risk, but stocks no inventory
- Seller may offer sales support
Term
Functional wholesaler - Drop shipper user
Definition
- Online retailers
- Small retailers with unusually large orders
- Custom retail items
Term
Corporate VMS
Definition
Several successive stages of production and distribution are linked through common ownership
Term
Administered VMS
Definition
Coordination is achieved through programs and solutions provided by a "channel captain"
Term
Contractual VMS - wholesaler sponsored
Definition
Wholesalers organize a voluntary chain of independent retailers (IGA/IDA)
Term
Contractual VMS - franchise system
Definition
Several successive stages of production and distribution are linked through a contract
Term
Contractual VMS - retailer sponsored cooperative
Definition
Retailers organize a voluntary chain
Term
Co-marketing strategies
Definition
- Co-distribution
- Co-production
- Customization
Term
Co-marketing tactics
Definition
- Cross merchandizing
- Co-branding
- Co-promotion
- Endorsement
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