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The creation and maintenance of satisfying exchange relationships. |
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Exchanging products or services with others by agreeing on their values. |
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You do not rely on others for the things you need to survive. |
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Concentrating on one thing or a few related activities so that they can be done well. |
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The use of currency as a recognized medium of exchange. |
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A location where people bring products to be conveniently exchanged. |
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Offering products for resale to customers. |
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Creates or obtains products or services for sale. |
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Ongoing activities designed to support the primary function of a business and keep it operating efficiently. |
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Plans and manages financial resources and maintains records and information related to a business's finances. |
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Developing, implementing, and evaluating the plans and activities of a business. |
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Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service. |
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Anything offered to a market by the business to satisfy needs. |
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Description of unique group of prospective customers a business wants to serve and their location. |
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The locations and methods used to make the product available to customers. |
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Blending of four marketing elements- product, distribution, price, promotion- by the business. |
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The amount that customers pay and the methods of increasing the value of the product to the customers. |
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The methods used and information communicated to encourage customers to purchase and to increase their satisfaction. |
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Approach to customer service that gives employees the authority to solve many customer problems. |
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Developing loyal customers who continue to purchase from the business for a long period of time. |
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