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Chapter 1
Chapter 1 Vocabulary
20
Marketing
12th Grade
02/03/2015

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Term
Marketing
Definition
The creation and maintenance of satisfying exchange relationships.
Term
Bartering
Definition
Exchanging products or services with others by agreeing on their values.
Term
Self-sufficient
Definition
You do not rely on others for the things you need to survive.
Term
Specialization of Labor
Definition
Concentrating on one thing or a few related activities so that they can be done well.
Term
Money System
Definition
The use of currency as a recognized medium of exchange.
Term
Central Market
Definition
A location where people bring products to be conveniently exchanged.
Term
Merchandising
Definition
Offering products for resale to customers.
Term
Production
Definition
Creates or obtains products or services for sale.
Term
Operations
Definition
Ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Term
Accounting and Finance
Definition
Plans and manages financial resources and maintains records and information related to a business's finances.
Term
Management
Definition
Developing, implementing, and evaluating the plans and activities of a business.
Term
Marketing Concept
Definition
Using the needs of customers as the primary focus during the planning, production, pricing, distribution, and promotion of a product or service.
Term
Product
Definition
Anything offered to a market by the business to satisfy needs.
Term
Market
Definition
Description of unique group of prospective customers a business wants to serve and their location.
Term
Distribution
Definition
The locations and methods used to make the product available to customers.
Term
Marketing Mix
Definition
Blending of four marketing elements- product, distribution, price, promotion- by the business.
Term
Price
Definition
The amount that customers pay and the methods of increasing the value of the product to the customers.
Term
Promotion
Definition
The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
Term
Employee Empowerment
Definition
Approach to customer service that gives employees the authority to solve many customer problems.
Term
Relaionship Marketing
Definition
Developing loyal customers who continue to purchase from the business for a long period of time.
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