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Chapter 11
Developing New Products
30
Marketing
Undergraduate 2
03/29/2011

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Term
Alpha testing
Definition
testing where the firm attempts to determine whether the product will perform according to its design and whether it satisfies the need for which it was intended
Term
Beta testing
Definition
uses potential consumers, who examine the product prototype in a "real use" setting to determine its functionality, performance, potential problems and other issues specific to its use
Term
Decline Stage
Definition
firms with products in this stage either position themselves for a niche segment of diehard consumers or those with special needs or they completely exit the market
Term
Diffusion of innovation
Definition
the process by which the use of an innovation spreads throughout a market group, over time and over various categories of adopters
Term
Growth Stage
Definition
marked by a growing number of product adopters, rapid growth in industry sales and increases in both the number of competitors and the number of available product versions
Term
Innovation
Definition
the process by which ideas are transformed into new products and services that will help firms grow
Term
The Introduction Stage
Definition
for a new, innovative product or service that usually starts with a single firm, and innovators are the ones to try the new offering
Term
The Maturity Stage
Definition
characterized by the adoption of the product by the late majority and intense competition for market share among firms
Term
Pioneers or Breakthroughs
Definition
new product introductions, especially new-to-the-world products that create new markets
Term
Premarket tests
Definition
conducted by firms before they actually bring a product/service to market to determine how many customers will try and then continue to use the product/service according to a small group of potential consumers
Term
The Product Life Cycle
Definition
defines the stages that new products move through as they enter, get established in, and ultimately leave the marketplace and thereby offers marketers a starting point for their strategy planning
Term
Prototype
Definition
the first physical form or service description of a new product, still in rough or tentative form, that has the same properties as a new product but is produced through different manufacturing processes- sometimes even crafted individually
Term
Reverse Engineering
Definition
involves taking apart a product, analyzing it, and creating an improved product that does not infringe on the competitors' patents, if any exist
Term
Test Marketing
Definition
introduces the offering to a limited geographical area prior to national launch
Term
Benefits of new products
Definition

  • satisfy the changing needs of consumers
  • add value to the firm
  • diversify firm's risk

Term
Factors affecting Product Diffusion
Definition

 

  • compatibility
  • observability
  • trialability
  • relative advantage

 

Term

How Firms Develop New Products:

1. Idea Generation

Definition

development of viable new product ideas from:

  • competitor's products
  • customer input
  • internal R&D
  • R&D consortia
  • licensing
  • brainstorming

Term

How Firms Develop New Products

2. Concept Testing

Definition
testing the new product idea among a set of potential customers
Term

How Firms Develop New Products

3. Product Development

Definition
development of prototypes and/or the product
Term

How Firms Develop New Products

4. Market Testing

Definition
testing the actual products in a few test markets
Term

How Firms Develop New Products

5. Product Launch

Definition
full-scale commercialization of the product
Term

How Firms Develop New Products

6. Evaluation of Results

Definition
analysis of the performance of the new product and making appropriate modifications
Term
Internal R&D
Definition

  • high product development costs
  • often the source of technological products
  • often the source of breakthrough products

Term
R&D Consortia
Definition

  • lower costs and risks; firms join together
  • form research consortiums
  • benefits spread to all firms
  • ex; pharmaceutical industry research

Term
Licensing
Definition

  • firms purchase the rights to technology or ideas from other research- intensive firms
  • university research centers also provide such licenses

Term
Brainstorming
Definition

  • groups work together to generate ideas
  • no idea can be immediately dismissed

Term
Customer Input
Definition

  • as much as 85% of new business to business products come from customers
  • lead users modify existing products according to their own specific needs

Term
Concept Testing
Definition

  • concept is a brief written description of the product
  • customers reactions determine whether or not it goes forward
  • triggers the marketing research process

Term
Premarket Tests
Definition

  • customers exposed
  • customers surveyed
  • firm makes decision

Term
Test Marketing
Definition

  • mini product launch
  • more expensive than premarket tests
  • market demand is estimated

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