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The individuals who assume the roles of senders and receivers during an interaction |
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The verbal utterances, visual images, and non verbal behaviors to which meaning is attributed during communication |
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include the thoughts in your mind as well as the interpretations you make of another's message. |
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words, sounds, and actions that represent specific ideas and feelings |
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the process of putting our thoughts and feelings into words and nonverbal cues |
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the process of interpreting another's message |
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the setting in which communication occurs, including what precedes and follows what is said. Context is composed of the physical, social, historical, psychological, and cultural situations in whcih a communication encounter occurs |
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a communication encounter's location, environmental conditions (temp, lighting, noise level), distance between communicators, seating arrangements, and time of day |
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the nature of the relationship that exists between the participants |
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the background provided by previous communication episodes between the participants that influence understandings in the current encouter |
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the mood and feelings each person brings to a conversation. Someone who is usually kind is having a stressful day lashes out at a friend for no reason. |
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the values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society. Good student in china is quiet respectful and never challenging others views. Good student in US is talkative assertive and debating. |
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both the route traveled by the message and the means of transportation |
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face to face: verbal symbols, nonverbal cues, visual images emoticons and acronyms |
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sights, sounds, and other stimuli in the environment that draw people's attention away from intended meaning. |
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psychological interference |
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internal distractions based on thoughts, feelings, or emotional reactions to symbols. |
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thoughts and feelings that compete for attention and interfere with the communication process. Day dream |
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distractions aroused by certain symbols that take our attention away from the main message. 40 year old woman in the office described as a girl in the office, you think girl is an odd description and you don't hear the rest of the story |
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reactions and responses to messages |
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the different communication environments within which people interact, characterized by the number of participants and the extent to which the interaction is formal or infomal; also called communication context |
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intrapersonal communication |
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the interactions that occur in a person's mind when he or she is talking with himself or herself |
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interpersonal communication |
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informal interaction between two people who have an identifiable relationship with each other |
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small group communication |
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two to 20 participants come together for the specific purpose of solving a problem or arriving at a decision |
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one participant, the speaker, delivers a prepared message to a group or audience who has assembled to hear the speaker |
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1. to develop and maintain our self of self 2. to meet our social needs 3. to develop and maintain relationships 4. to exchange information 5. to influence others |
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Comm has purpose Comm is continuous Comm is conscious Comm is relational Comm is guided by culture Comm has ethical implications COmm is learned |
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messages spoken without much conscious thought |
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phrasing learned from past encounters that we judge to be appropriate to the present situation |
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messages put together with careful thought when we recognize that our known scripts are inadequate for the situations. |
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the degree of liking or attractiveness in a relationship |
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the degree to which one participant is perceived to be more dominant or powerful |
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systems of knowledge shared by a relatively large group of people. Includes a system of shared beliefs, values, symbols, and behaviors. |
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a set of moral principles that may be help by a society, a group, or an individual |
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a choice involving two unsatisfactory alternatives. |
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the impression that communicative behavior is both appropriate and effective in a given situation |
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a perception of a speaker's knowledge, trustworthiness, and warmth |
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communicating without appearing to be anxious or nervous. |
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communication apprehension |
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fear or anxiety associated with real or anticipated communication with others |
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The process of creating or sharing meaning in informal conversation, group interaction, or public speaking |
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