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Chapter 11 and 12
effective work groups and leadership
43
Management
Undergraduate 3
12/10/2011

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Term
potential performance
Definition
highest level of performance that a group is capable of achieving at a given point in time
Term
process loss
Definition
performance difficulties experienced due to coordination and motivation problems
Term
process gains
Definition
increases in potential performance that results from new ways of motivating and coordinating group members
Term
social loafing
Definition
when individuals exert less effort when they work in a group than when they work alone
Term
sucker effect
Definition
when own effort is reduced by group members due to social loafing by other group members
Term
task interdependence
Definition
when work of one member affects work of other members
Term
pooled task interdependency
Definition
results when each member of a group makes separate contributions to group performance
Term
sequential task interdependence
Definition
results when group members must perform specific behaviors in a predetermined order
Term
reciprocal task interdependence
Definition
results when the activities of all work group members are fully dependent on one another
Term
synergy
Definition
process gain, members are able to make more or better outputs when working together than combined efforts of individual members
Term
group cohesiveness
Definition
the attractiveness of a group to its members
Term
factors of group cohesiveness
Definition
size>similarities/diversity>competition>success>exclusiveness
Term
top management team
Definition
team of managers that report to CEO, determine what org is doing and develop plans to get goal
Term
R&D team
Definition
team formed to develop new products, can be cross-functional, often used in high-tech industries
Term
skunk works
Definition
r&d team created to speed up new product design and promote innovation in org
Term
virtual team
Definition
a lot of communication and interaction is done electronically rather than face to face
Term
leadership
Definition
exercise of influence by a member of org on others to help gain org goal
Term
leader
Definition
someone who can influence members to help or organize to obtain goals
Term
formal leader
Definition
given authority by org to influence others in order to gain goals
Term
informal leader
Definition
no formal authority to influence others but is able to influence with special skills or talents
Term
consideration
Definition
leader trusts, respects, and values good relationships with members (ppl oriented)
Term
initiating structure
Definition
leader makes sure that work gets done and members perform their jobs acceptably (task-oriented)
Term
leader reward behavior
Definition
positive reinforcement of desired behavior
Term
leader punishing behavior
Definition
negative response to member behavior due to undesirable behavior
Term
contingency theory of leadership
Definition
the leaders effectiveness is determined by both the personal characteristics of leaders and by the situations in which leaders find themselves
Term
least preferred co-employee scale
Definition
a questionnaire that measures leader style by scoring leaders responses to questions about the co-employee with whom they have the most difficulty working
Term
leader-member relations
Definition
relationship btw leader and member
Term
task structure
Definition
extent to which the work is defined, wtf are we doing? ^uncertainty=V task structure
Term
position power
Definition
amt that a formal leader has
Term
path-goal theory
Definition
how leaders can motivate their members to attain goals and the kind of behavior leaders can engage in to motive members
Term
vroom and yetton model
Definition
different ways leaders can make decisions and guides leaders in determining the extent to which members should par-take in decision making
Term
autocractic
Definition
leader makes decision w/o input from subs
Term
consultative
Definition
subs have some input, but leader has final say
Term
group
Definition
leader is part of group that 2gether makes decision
Term
delegated
Definition
leader gives certain responsibilities to subs
Term
leader-member exchange theory
Definition
different kinds of relationships that may develop btw leader and member and what they give and receive from this relationship (in group, out group)
Term
leadership sub
Definition
something that acts in place of a formal leader and makes leadership UNnecessary
Term
leadership neutralizer
Definition
something that blocks a leader from having any influence and negates a leaders efforts
Term
transformational leadership
Definition
leadership that inspires followers to trust the leaders, perform behaviors that contribute to the achievement of org goals, and perform at high levels
Term
charismatic leader
Definition
a self-confident leader that can win members respect for visions of how good things COULD be
Term
transactional leader
Definition
leadership that motivates members by exchanging rewards for high performance and noticing and reprimanding subs for mistakes and sub-par performance
Term
developmental considerations
Definition
leader is supportive and encouraging towards members and gives opportunity to develop and grow on the job
Term
trust
Definition
willingness of a person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk
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