Shared Flashcard Set

Details

Chapter 10
ORGB-300 Drexel University
37
Business
Undergraduate 4
03/17/2011

Additional Business Flashcards

 


 

Cards

Term
Leadership
Definition
The use of power and influence to direct the activities of followers toward goal achievement
Term
Power
Definition
The ability to influence the behavior of others and resist unwanted influence in return
Term
Legitimate power
Definition
A form of organizational power based on authority or position
Term
Reward power
Definition
A form of organizational power based on the control of resources or benefits
Term
Coercive power
Definition
A form of organizational power based on the ability to hand out punishment
Term
Expert power
Definition
A form of organizational power based on expertise or knowledge
Term
Referent power
Definition
A form of organizational power based on the attractiveness and charisma of the leader
Term
The contingencies of power (four)
Definition
Substitutability
Centrality
Discretion
Visibility
Term
Most effective forms of influence tactics
Definition
Rational Persuasion
Consultation
Inspirational Appeals
Collaboration
Term
Influence
Definition
The use of behaviors to cause behavioral or attitudinal changes in others
Term
Engagement
Definition
When targets of influence agree with and become committed to in influencers request
Term
Compliance
Definition
When targets of influence are willing to do what the leader asks but do it with a degree ambivalence
Term
Resistance
Definition
When a target refuses to perform a request and puts form an effort to avoid having to do it
Term
Competing
Definition
A conflict resolution style by which one party attempts to get his or her own goals met without concern for the other party's results
Term
Avoiding
Definition
A conflict resolution style by which one party wants to remain neutral, stay away from conflict or postpone the conflict to gather information or let things cool down
Term
Accommodating
Definition
A conflict resolution style by which one party gives in to the other and acts in a completely unselfish way
Term
Collaboration
Definition
A conflict resolution style whereby both parties work together to maximize outcomes
Term
compromise
Definition
A conflict resolution style by which conflict is resolved through give and take concessions
Term
Negotiation
Definition
A process in which two or more interdependent individuals discuss and attempt to come to an agreement about their aifferent preferences
Term
Leader effectiveness
Definition
The degree to which the leader's actions result in the achievement of the unit's goals, the continued commitment of the unit's employees, and the development of mutual trust respect and obligation with followers.
Term
Autocratic style
Definition
A leadership style where the leader makes the decision alone without asking for opinions or suggestions of the employees in the work unit
Term
Consultative style
Definition
A leadership style where the leader presents the problem to employees asking for their opinions and suggestions before ultimately making the decision him-or herself
Term
Facilitative style
Definition
A leadership style Where the leader presents the problem to a group of employees and seeks consensus on a solution making sure that his or her own opinion receives no more weight than anyone else's
Term
Delegative style
Definition
A leadership style where the leader gives the employee the responsibility for making decisions within some set of specified boundary conditions
Term
Time-Driven Model of leadership
Definition
A model that suggests that seven factor, including the improtance of the decision, the expertise of the leader, and the competence of the followers, combine to make some decision-making styles more effective that others in a given situation
Term
Initiating structure
Definition
A pattern of behavior where the leader defines and structures the roles of employees in pursuit of goal attainment
Term
Consideration
Definition
A pattern of behavior where the leader creates job relationships characterized by mutual trust, respect for employee ideas, and consideration of employee feelings
Term
Transformational leadership
Definition
A pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives
Term
Laissez-Faire leadership
Definition
When the leader avoids leadership duties altogether
Term
Transactional Leadership
Definition
A pattern of behavior where the leader rewards or disciplines the follower based on performance
Term
Idealized influence
Definition
When the leader behaves in ways that earn the admiration, trust, and respect of followers, causing followers to want to identify with and emulate the leader
Term
Inspirational motivation
Definition
When the leader behaves in was that foster an enthusiasm for and commitment to a shared vision of the future
Term
Intellectual stimulation
Definition
When the leader behaves in ways that challenge followers to be innovative and creative by questioning assumptions and re-framing old situations in new ways
Term
Individualized consideration
Definition
When the leader behaves in ways that help followers achieve their potential through coaching development and mentoring
Term
Substitutes for leadership model
Definition
A model that suggests the characteristics of the situation can constrain the influence of the leader, which makes it more difficult for the leader to influence employee performance
Term
Substitues
Definition
Situational characteristics that reduce the importance of the leader while simultaneously providing a direct benefit to employee performance
Term
Neutralizers
Definition
Situational characteristics that reduce the importance of the leader and do not improve employee performance in any way
Supporting users have an ad free experience!