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Everything, both favorable and unfavorable, that a person receives in an exchange. |
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A product used to manufacture other goods or services, to faciliate an organization's operations, or to resell to other customers. |
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A product bought to satisfy an individual's personal wants. |
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A relatively inexpensive item that merits little shopping effort (consumer is unwilling to shop extensively for such an item). Examples: candy, soft drinks, combs, aspirin, small hardward items, dry cleaning, car washes. |
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Product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores. Consumers usually compare style, practicality, price, and lifestyle compatibility. |
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Heterogeneous Shopping Product |
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Shopping product type where products are essentially different. Examples: furniture, clothing, housing, and universities. |
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Homogeneous Shopping Product |
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Shopping product type where products are essentially the similiar. Examples: washers, dryers, refrigerators, & televisions. *Consumers usually buy the lowest priced brand with desired features. |
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A product where consumers search extensively and are very reluctant to accept substitutes. Examples: rolex watches, Bose Speakers, Rolls Royce automobiles, Ruth's Chris Steakhouse. *Distribution is usually limited in specific geographic areas where brand names and quality are very important. |
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A product known to the potential buyer, or a known product that the buyer does not actively seek. Thought of unneeded products we don't like to think about. Examples: insurance and burial plots *Usually require aggressive selling and persuasive advertising. |
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A specific version of a product aht can be designated as a distinct offering among an organization's products. |
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A group of closely related product items. |
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All products that an organization sells. |
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Benefits from organizing a product line |
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Advertising economies, Package uniformity, Standardized components, Efficient sales and distribution, and Equivalent quality. |
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The number of product lines an organization offers. |
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The number of product items in a product line. |
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Types of adjustments organizations can make to product items, lines, and mixes. |
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Product Modification, Repositioning, Product Line Extension, Product Line Contraction. |
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Changing one or more of a product's characteristics. |
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The practice of modifying products so those that have already been sold become obsolete before they actually need replacement. |
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Changing consumers' perceptions of a brand. Example: DeBeer's advertising women to buy their own diamond rings. |
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Adding additional products to an existing product line in order to compete more broadly in the industry. |
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