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The process of creating or sharing meaning in informal conversation, group interaction or public speaking |
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Individuals who assume the roles of senders and receivers during an interaction |
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Verbal utterances, visual images and nonverbal behaviors to which meaning is attributed during communication |
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Thoughts in our minds and interpretations of others' messages |
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Words, sounds, and actions that are generally understood to represent ideas and feelings |
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The process of putting our thoughts and feelings into words and nonverbal cues |
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The process of interpreting another's message |
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Psychological Interference |
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Internal distractions based on thoughts, feeling or emotional reactions to symbols |
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Thoughts and feelings that compete for attention and interfere with the communication process |
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Distractions aroused by certain symbols that take our attention away from the main message |
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Reactions and responses to messages |
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The different communication environments within which people interact, characterized by the number of participants and the extent to which the interaction is formal or informal, also called communication context |
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Intrapersonal Communication |
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The interactions that occur in a person's mind when he or she is talking with himself or herself |
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Interpersonal Communication |
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Informal interaction between two people who have an identifiable relationship with each other |
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Small Group Communication |
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Two to 20 people who come together for the specific purpose of solving a problem or arriving at a decision |
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One participant, the speaker delivers a prepared message to a group or audience who has assembled to hear the speaker |
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Messages without much conscious thought |
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Phrasings learned from past encounters that we judge to be appropriate to the present situation Example: "Please pass the sugar." Followed by "Thank You." |
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Messages put together with careful though when we recognize that our known scripts are inadequate for the situation |
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The degree of liking or attractiveness in a relationship |
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The degree to which one participant is perceived to be more dominant or powerful |
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Systems of knowledge shared by a relatively large group of people |
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A set of moral principles that may be held by a society, a group or an individual |
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A choice involving two unsatisfactory alternatives |
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The impression that communicative behavior is both appropriate and effective in a given situation |
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A perception of a speaker's knowledge, trustworthiness, and warmth |
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Communicating without appearing anxious or nervous |
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Communication Apprehension |
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Fear or anxiety associated with real or anticipated communication with others |
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The setting which communication occurs, including what precedes and follows what is said |
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A communication encounter's location, environmental conditions (temperature, lighting , noise level) distance between communicators, seating arrangements and time of day |
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The nature of the relationship that exists between the participants |
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The background provided by previous communication episodes between the participants that influence understanding in the current encounter |
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The mood and feelings each person brings to a conversation |
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The values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society |
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Both the route traveled by the message and the means of transportation |
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Sometimes referred to as noise it is any stimulus that interferes with the process of sharing meaning |
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Sights, sounds, and other stimuli in the environment that can draw people's attention away from intended meaning |
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