Shared Flashcard Set

Details

Chapter 1-5
Test
28
Business
Undergraduate 3
09/19/2010

Additional Business Flashcards

 


 

Cards

Term
Manager
Definition

someone who coordinates and oversees the work of other people so that organizational goals can be accomplished

Term
Levels of management
Definition

1)Non managerial employees 2) First line managers 3) Middle managers 4) Top managers

Term
First line managers
Definition

lowest level of management who manage non managerial employees usually directly involved with producing the products or services for customer

Term
Middle managers
Definition

managers between lowest level and top levels who manage work of first line managers

Term
Top managers
Definition
upper levels of organization responsible for making organization wide decisions and establishing goals and plans for entire organization
Term
Management
Definition
coordination and oversight of the work activities of others so that their activities are completed efficiently and effectively
Term
Efficiency
Definition
getting the most output from the least amount of input
Term
Effectiveness
Definition

doing the right things

 

Term
3 approaches of managment
Definition

Management Functions

Management Roles

Management skills

Term

Management Functions

 

Definition

Planning

Organizing

Leading

Controlling

Term
Planning
Definition
involves defining goals, establishing strategies for achieving those goals and developing plans to integrate and coordinate activities
Term
Organizing
Definition
involves arranging and structuring work to accomplish organizational goals
Term
Leading
Definition
involves working with and through people to accomplish organizational goals
Term
Controlling
Definition
involves monitoring, comparing, and correcting work performance
Term

Management Roles

 

Definition

Interpersonal goals

informational goals

Decisional goals

Term
Interpersonal goals
Definition
managerial roles that involve people and other duties that are ceremonial and symbolic in nature
Term
Informational goals
Definition
managerial roles that involve collecting, receiving, and disseminating information
Term

Decisional Goals

 

Definition
managerial roles that revolve around making choices
Term
Examples of Interpersonal Roles
Definition

Figurehead

Leader

Liaison

Term
Examples of informational goals
Definition

Monitor

Disseminator

Spokesperson

Term

Examples of Decisional roles

 

Definition

Entrepreneur

Disturbance Handler

Resource Allocator

Negotiator

Term
Management Skills
Definition

Technical skills

Human skills

conceptual skills

Term

Technical skills

 

Definition
job specific knowledge and techniques needed to proficiently perform work tasks
Term
Human skills
Definition
the ability to work well with other people individually and in a group
Term
conceptual skills
Definition
the ability to thnk and to conceptualize about abstract and complex situations
Term
Organization
Definition
a deliberate arrangement of people to accomplish some specific purpose
Term
Universality of Management
Definition
the reality that management is needed in all types and sizes of organizatins at all organizational levels in all organizational areas and in organizations no matter where located
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