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ch. 6
managment
39
Business
Undergraduate 1
09/27/2010

Additional Business Flashcards

 


 

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Term
management
Definition
the process of guiding the development, maintenance, and allocation of resources to attain organizational goals
Term
efficiency
Definition
using the least amount of resources to accomplish the organizations goal
Term
effectiveness
Definition
the ability to produce the desired result or good
Term
planning
Definition
the process of deciding what needs to be done to achieve organizational objectives; identifying when and how it will be done; and determining by whom it should be done
Term
strategic planning
Definition

the process of creating long range (one to five years) broad goals for the organization and determining what resources will be needed to accomplish those goals.

higher level managment who know what the trends are so they can plan furthur ahead.

Term
mission
Definition
an organizations purpose and reason for existing; its long term goals
Term
tactical plannng
Definition
the process of begining to implement a strategic plan by addressing issues of coordination and allocating resources to different parts of the organization; has a shorter time frame (less than one year) and more specific objectives than strategic planning.  middle managment
Term
operational planning
Definition
the process of creating specific standards, methods, policies, and procedures that are used in specific functional  areas of the organization; helps guide and control the implementation of tactical plans. supervisory managment, current
Term
organizing
Definition
the process of coordinating and allocating a firms resources in order to carry out its plans
Term
top managment
Definition
the highest level of managers; includes CEOs, presidents, and vice presidents. who develope strategic plans and address long range issues
Term
middle managment
Definition
managers who design and carry out tactical plans in specific areas of the company
Term
supervisory (first line) managment
Definition
managers who design and carry out operation plans for the ongoing daily activities of the firm
Term
leadership
Definition
the process of guiding and motivating others toward the achievment of organizational goals
Term
power
Definition
the ability to influence others to behave in a particular way
Term
legitimate power
Definition
power that is derived from an individuals position in an organization
Term
reward power
Definition
power that is derived from an individual's control over rewards
Term
coercive power
Definition
power that is derived from an individuals ability  to threaten negative outcome
Term
expert power
Definition
power that is derived from an individuals extensive knowledge in one or more areas
Term
referent power
Definition
power that is derived from an individuals personal charisma and the respect and/or admiration the individual inspires
Term
leadership style
Definition
the relatively consistent way that individuals in leadership positions attempt to influence the behavior of others
Term
autocratic leaders
Definition
directive leaders who prefer to make decisions and solve problems on their own with little input from subordinates
Term
participative leaders
Definition
leaders who share decision making  with group members and encourage discussion of issues and alternatives; includes democratic, consensual, and consultive styles
Term
democratic leaders
Definition
leaders who solicit input from all members of the group and then allow the members to make the final decision through a vote
Term
consensual leaders
Definition
leaders who encourage discussion abt issues and then require that all parties involved agree to the final decision
Term
consultative leaders
Definition
leaders who confer with subordinates before making a decision, but who retain the final decision making authority.
Term
free rein leadership
Definition
a leadership style in which the leader turns over all authority and control to subordinates.
Term
empowerment
Definition
the process of giving employees increased autonomy and descretion to make decisions as well as control over the resources needed to implement those decisions
Term
corporate culture
Definition
the set of attitudes, values, and standards that distingushes one organization from another
Term
controlling
Definition
the process of assessing the organizations progress toward accomplishing its goals includes monitoring the implementation of a plan and correcting deviations from the plan
Term
informational rules
Definition
a manager's activities as information gatherer, an information disseminator, or a spokes person for the company
Term
interpersonal roles
Definition
a managers activities as a figurehead, company leader, or liaison
Term
decisional roles
Definition
a managers activities as an entrepreneur, resource allocator, conflict resolver, or negotiator.
Term
programmed decisions
Definition
decisions made in response to frequently occuring routine situations
Term
nonprogrammed decisions
Definition
responses to infrequent unforseen or very unusual problems and opportunities where the manager does not have a precedent to follow in decision making (hurricane Katrina)
Term
technical skills
Definition
a managers specialized areas of knowlege and expertise as well as the ablity to apply that knowlege
Term
conceptual skills
Definition
a managers ability to view the organization as a whole, understand how the various parts are interdependant, and asses how the organization relates to its external environment
Term
human relations skill
Definition
a managers interpersonal skills that are used to accomplish goals through the use of human resources
Term
global managment skills
Definition
a managers ability to operate in diverse cultural environments
Term
contingency
Definition
a back up plan for when a certain situation may happen, plans for when gas station being robbed, black outs, etc.
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