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Method undestanding behaviorin the interpersonal dynamics.
Organizations have trained their employee in TA to improve their ability to handle difficult personal situations. |
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Term
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Method undestanding behaviorin the interpersonal dynamics.
Organizations have trained their employee in TA to improve their ability to handle difficult personal situations. |
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Are the parent, child, and adult.
-When hte parent ego state is in control, people behave form one of two. |
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| When you behave and respont with advising responsing that are critical, judgmental, opinionated, demanding,disapproving, and so on, you are a critical parent ego state. |
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| Behave and respond with reassuring responses that are rptectin, permitting, consoling, caring,cnsoling, caring,caring, nurturing, and so on, you are in the symphatic parent ego state. |
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| When the child ego state is in control,people behave from one of 2 perpectives. |
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| When you behve and repond with confronting,advising responses express rebellios,pouting, anger, fear, anxiety inadequacy, procratination, finger-piointing and so on, you are in the aggresive adapted child ego state. |
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| Child Ego State 2 perspectives: |
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| Natural child and Adapted child. |
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| People behave in a thinking, rational, calculating,factual, unemotional manner. |
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| Occur when the sender of a mesage does not get hte xpected response form the receiver. |
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| Or Hidden, transactions occur when the words seem to be conming form one ego state, but in reality the words or behavior are coming from another. |
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is any behvior htat implies recognition of another's pressence.
Giving praise (positive strokes).-Through assertiveness training, people learn how to deal with anxiety
learn how to deal wth anxiety-porductiong situation in productive ways. |
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| is the process of expressing thoughts and feelings while asking for what one wants in an appropriate way. |
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| is an avoidance of behavior or an accommodation of the other party's wishes without statanding up for one's owns rights. It involves self-denial and sacrifice. |
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Is the process of expressing thoughts and feeling while asking for what in an appropriate way.
-Being assertive is generally the most productive behavior. |
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| People oftern have a poor self-concept and are unhappy. Passive is often based on fear: fear of failure,fear of rejection,fear of displeasing others,fear or relaliatin,gear of hurting others,fear of being hurt, fear of getting into trouble,and so on. |
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| Aggressive behavior comes primary: |
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Through the adapted child and the critial parent ego states.
-is ussually destructive to hte individual and the organization. |
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| Person stands up for his or her rights without violating hte rights of others. |
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Step 1. Set an objective
Step 2. Determine how to create a win-win situation.
Step 3. Develop assetive phrase.
Step 4. Implement your persistently.
Stemp |
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| Set an objective:, (First step of__) |
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Specify what you want ot accomplish.
__Assertveness steps. |
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| Determine how to create a win-win situation. (Stept #____) |
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Asses the situation in terms of meeting your needs and the other person's needs.
-econd step of the Asserttiveness Stept |
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| Develop assertive phrase: (stept of ___) |
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| Before confronting Larry. Helen could have developed a statement such as "I'm using it now, nad I'll give it to you as soon as I'm finish with it" |
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1.Use rational thinking
2.Look for positives.
3.Look for the humor in the situation.
4.A key factor in controlling.
5.Develop a positve attitude.
6.Use an anger journal. |
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| Ex: when dealing with customers, tell yourself their ager is to be expected: its part of your job to stay calm. |
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| In many bad situations, there is soem good. When you get lemons,make lemonade. |
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| A key factor in controllin : |
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| your anger is using assertive behavior.If you tend to be passive or aggressive, work at being assertive. |
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| Develop a positive attitude about how you |
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| anger is using assertive behavior. If you tend to be passive or aggressive, work at being assertive. |
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| Develop a positive attitude : |
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| about how you deal with anger. Use to techniques form for changing you attitudes and building a a positive self-concept, Review Skill-Building.Develop positive affirmations, such as "I stay calm when in traffic""I get along well with Joe" ( not "i must stop letting Joe make me angry") |
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| A first step to emotional control of anger is sel-awareness.Anwer these questions: How oftern do you get irritated to angry? |
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| User attempts to passively ignore the conflict rather than resolve it. The avoider uses the obedient child or sympathetic parent ego state,unassertive and uncoopertive. |
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