Shared Flashcard Set

Details

Ch. 4-8
The Hotel-Guest Relationship
16
Law
Undergraduate 2
09/15/2008

Additional Law Flashcards

 


 

Cards

Term
What does the Title II of Civil Rights Act of 1964 do?
Definition
Covers places of accomodation from discrimination due to race, color, religion or national origin.
Term
Remedies Under Fedral Law for violation of Title II
Definition
Civil Action for "preventive relief"
Attourney's fees
NOT compensatory damages
Term
What were the remedies for the Adam's Mark hotel situation?
Definition
1. $4.4 mil to black guests that attended reunion
2. $1.5 mil to 4 historicaly black colleges
3. $112,000 to coordinate anual reunions
Term
Why may damages be limited?
Definition
* Lack of pattern
* Statue may limit amount
Term
Father holds responsibility of what at hotel?
Definition
Bill of services to wife/minor child (room and food, not anything else)
Term
When can you refuse a guest?
Definition
drunkenness, disorderliness, contagious disease, uncustomary or damgerous property, inability to pay, lack of accommodations
Term
Can you refuse a guest for arriving late?
Definition
No
Term
According to common law theory of breach of contract, wrongful refusal may result in...
Definition
possible charges, possible arrest
Term
Points of a Binding reservation agreement
Definition
date, rate, # rooms, # ppk, nature of accomodations, pre-payment
Term
Freeman Vs. Kiamesha Concord
Definition
She left before her 3 day contract was up during peak time. New York court made her pay cuz rooms could have been filed.
Term
What holds hotels responsible?
Definition
General contract law, liability for breakch, oral or written agreement.
Term
What happens if hotel fails to give agreed upon accomodations?
Definition
Hotel must may for other accomodations (travel, another hotel)
Term
What can guests sue for?
Definition
* Diff of contract price and cost of other accomodations.
* Travel
* Emotional stree
* Overbooking (which is fraud)
Term
What happens if a guest doesnt show?
Definition
They owe the hotel the differences between agreed contract price and cost of supplying services
Term
When can guests be reimbursed?
Definition
If they don't show and have to pay, then the hotel books the room.
Term
What are the laws of overbooking?
Definition
common law, fraud, some states fine
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