Shared Flashcard Set

Details

Ch. 2
Marketing Strategy Planning
26
Marketing
Undergraduate 3
02/13/2011

Additional Marketing Flashcards

 


 

Cards

Term
Marketing Management Process
Definition
(1) Planning marketing activities (2) Directing the implementation of the jobs and (3) Controlling these plans.
Term
Sategic (Management) Planning
Definition
The managerial process of deceloping and mainting a match between an organizaiton's resources and its market opportunities. 
Term
Marketing Strategy
Definition
Specifies a target market and related marketing mix. It is a big pictuer of what a firm will do in some market.
Term
Target Market
Definition
A fairly homogenous group of custmoers to whom a company wishes to appeal.
Term
Marketing Mix
Definition
The controllable variables the company puts together to satisfy this target group.
Term
Target Marketing
Definition
Tailored marketing mix for a specific target.
Term
Mass Marketing
Definition
Vaguely aims at "everyone" with the same marketing mix.
Term
Channel of Distributions
Definition
Firms or individuals who participate in the flow of products from a producer to athe final user/consumer.
Term
Personal Selling
Definition
Direct spoken communication between sellers and potential customers.
Term
Customer Service 
Definition
Personal communication between a sller and a customer who needs a problem resolved.
Term
Mass Selling
Definition
Communicating with many customers at the same time.
Term
Publicity
Definition
Unpaid form of personal presentation.
Term
Sales Promotion
Definition
Promotion activites other than advertising, publicity or personal selling that stimulates interest, trial or purchase.
Term
Marketing Plan
Definition
Written statement of a marketing strategy and all time related details.
Term
Implementation
Definition
Putting marketing plans into operation.
Term
Operational Decisions
Definition
Short-run decisions to help implement strategies.
Term
Marketing Program
Definition
Putting all of the firm's marketing plans into one "big" plan.
Term
Customer Equity
Definition
Expected earnings stream (profitability) of a firm's current and prospective customers over some period of time.
Term
Breakthrough Opportunities 
Definition
Opportunities that help innovators develop hard to copy marketing strategies that will be very profitable for a long time.
Term
Competitive Advantage
Definition
Firm has a marketing mix that the target market see as better than the competitors mix. 
Term
Differentation
Definition
Marketing mix is distinct from and better than what is available from the competitor.
Term
S.W.O.T. Analysis
Definition
Strengths, Weaknesses, Opportunities, Threats
Term
Market Penetration
Definition
Trying to increase sales of a present product in its present markets.
Term
Market Development
Definition
Trying to increase sales by selling present products in new markets.
Term
Product Development
Definition
Offereing new or improved products in present markets.
Term
Diversification
Definition
Moving into totally different lines of business.
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