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Ch. 18-Implementing & Controlling Marketing Plans
N/A
8
Marketing
Undergraduate 3
11/28/2017

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Cards

Term
Control
Definition
The feedback process that helps the marketing manager learn (1) how ongoing plans & implementation are working & (2) how to plan for the future.
Term
Sales Analysis
Definition
A detailed breakdown of a company's sales records.
Term
Performance Analysis
Definition
Analysis that looks for exceptions or variations from planned performance.
Term
Performance Index
Definition
A number that shows the relation of one value to another.
Term
Iceberg Principle
Definition
Much good information is hidden in summary data.
Term
Full-Cost Approach
Definition
All costs are allocated to products, customers, or other categories.
Term
Contribution Margin Approach
Definition
A cost analysis approach in which all costs are not allocated in all situations.
Term
Marketing Audit
Definition
A systematic, critical, and unbiased review and appraisal of the basic objectives & policies of the marketing function & of the organization, methods, procedures, & people employed to implement the policies.
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