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Ch 16 Marketing function
'N/A'
41
Business
11th Grade
10/03/2013

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Term
product policy(p173)
Definition
the development, design and packaging of products
Term
distribution policy(p173)
Definition
channels of distribution and intermediaries used to get the product to the consumer
Term
communication policy(p173)
Definition
method of promotion and communication used to reach the target market
Term
pricing policy(p173)
Definition
techniques and mechanisms used to determine the pricing of a product
Term
foreign marketing(p173)
Definition
the promotion of goods or services in another country
Term
foreign marketing(p173)
Definition
the promotion of goods or services in another country
Term
informal sector(p173)
Definition
jobs and merkets that are not registered to pay taxes
Term
E-marketing(p173)
Definition
marketing and promotion using electronic devices and technology
Term
promotion(p173)
Definition
creating awareness of a product or brand to a target market
Term
market share(p178)
Definition
the portion(percentage) of the market that the company sells to in relation to the total sales of all of the companies
Term
market segmentation(p178)
Definition
division of customers into different groups according to age, gender, income, education, ethnicity or another appropriate grouping
Term
credit facility(p178)
Definition
the ability to receive the good or service and pay for it later
Term
deposit(p178)
Definition
an initial amount given before the good or service is taken. This secures the sale
Term
deposit(p178)
Definition
an initial amount given before the good or service is taken. This secures the sale
Term
lease agreement(p178)
Definition
an agreement to rent or have use of particular goods or services for a period of time without owning them
Term
South African Bureau of Standards (SABS)
Definition
agency that ensures standards are set and maintained in South Africa
Term
product life cycle(p183)
Definition
reflects the growth of the product and then the natural decline of the product.
Term
development stage(p183)
Definition
stage where the idea is generated and product developed, before entering market
Term
introduction stage(p183)
Definition
high costs,low competition,new to market
Term
growth stage(p183)
Definition
costs decreased, product better known, profits increase
Term
maturity stage(p183)
Definition
well known, loyal customers, lots of competition
Term
decline stage(p183)
Definition
market saturated and demand decreases, profits decrease
Term
direct distribution(p187)
Definition
exchange of products or services between the producer and the customer
Term
indirect distribution(p187)
Definition
a distribution channel with at least one intermediary between the producer and consumer
Term
intermediary(p187)
Definition
middlemen that act as negotiators and mediators between the producer and the consumer e.g. retailers and wholesalers
Term
endorsements(p191)
Definition
placing a signature or symbol to signify approval of a good or service
Term
cost orientated pricing(p194)
Definition
uses the costs of the production process to calculate the pricing
Term
mark-up
Definition
percentage profit added to the production costs
Term
target pricing(p194)
Definition
where a company will set a certain target to achieve
Term
demand orientated pricing(p194)
Definition
where consumers control the price of the good or service
Term
competition orientated pricing(p194)
Definition
when prices are set below the value of competitors' prices
Term
promotional pricing(p194)
Definition
when businesses offer sales or special offers to attract customers
Term
return on investment(p197)
Definition
the amount of money put in for the value received at the end
Term
search engine(p197)
Definition
website that allows people to search for products or companies and the website will list all of the results, e.g. Google.
Term
foreign marketing(p198)
Definition
marketing carried out in other countries
Term
protection policy(p198)
Definition
to protect unemployment and production in the country
Term
import tariff(p198)
Definition
taxes placed on foreign items to encourage buying of local products
Term
trade agreement(p198)
Definition
written understanding to encourage trading between countries
Term
export subsidy(p198)
Definition
reduction in costs to encourage money coming into the country
Term
embargo(p198)
Definition
ban from trading with another country
Term
quota(p198)
Definition
the limited amount of goods and services allowed to be imported in one year
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