Shared Flashcard Set

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Ch 16
Motivation
22
Management
Undergraduate 3
12/19/2011

Additional Management Flashcards

 


 

Cards

Term
motivation
Definition
process by which a person's efforts are energized, directed, and sustained toward attaining a goal
Term
McGregor's theory x
Definition
the assumption that employees dislike work, are lazy
Term
McGregor's theory y
Definition
the assumption that employees are creative and enjoy work, seek responsibility
Term
two-factor theory - (motivation-hygiene theory)
Definition
the motivation theory claims that intrinsic factors are related to job satisfaction and motivation, whereas extrinsic factors are associated with job dissatisfaction
Term
hygiene factors
Definition
factors that eliminate job dissatisfaction, but don't motivate
Term
motivators
Definition
factors that increase job satisfaction and motivation
Term
McClelland's three-needs theory
Definition
the motivation theory that sites three acquired needs (achievement, power, affiliation) as major motives in work
Term
goal setting theory
Definition
proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance
Term
self-efficacy
Definition
an individual's belief that he or she is capable of performing a task
Term
reinforcement theory
Definition
behavior is a function of its consequences
Term
reinforcers
Definition
consequences immediately following a behavior which increase the probability that the behavior will be repeated
Term
job scope
Definition
the number of different tasks required in a job and the frequency with which those tasks are repeated
Term
job enlargement
Definition
the horizontal expansion of a job that occurs as a result of increasing job scope
Term
job enrichment
Definition
the vertical expansion of a job that occurs as a result of additional planning and evaluation of responsibilities
Term
job depth
Definition
the degree of control employees have over their work
Term
equity theory
Definition
the theory that an employee compares his or her job’s input-outcome ratio with that of relevant others and then corrects any inequity
Term
referents
Definition
the persons, systems, or selves against which individuals compare themselves to assess equity
Term
distributive justice
Definition
perceived fairness of the amount and allocation of rewards among individuals.
Term
Vroom's expectancy theory
Definition
the theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual.
Term
open-book management
Definition
motivational approach in which an organization’s financial statements (the “books”) are shared with all employees
Term
employee recognition programs
Definition
programs based on personal attention and expression of interest, approval, and appreciation for a job well done.
Term
pay for performance programs
Definition
variable compensation plans that pay employees on the basis of some performance measure.
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