Shared Flashcard Set

Details

ch 12, 14, 15
motivating employees, power and influence
26
Management
Undergraduate 2
05/01/2010

Additional Management Flashcards

 


 

Cards

Term
motivation is...
Definition
a set of forces that initiate, direct and make
Term
work performance equals
Definition
motivation*ability*situational constraints
Term
motivation
Definition
the psychological processes that arouse and direct goal oriented behavior
Term
process of motivation
Definition
1) unfulfilled need
2) motivation
3) behaviors
4) rewards
Term
extrinsic cues
Definition
1) payoff a person receives from others for performing a particular task
2) ex: you make a custom boat, you sell it, you receive money
Term
intrinsic cues
Definition
1) satisfaction a person receives from performing the particular task itself
2) ex: volunteer in Brazil-"best 3 months of my life"
Term
content perspectives
Definition
theories that emphasize the needs that motivate people
Term
needs
Definition
psychological or physiological deficiencies that arouse behavior
Term
Maslows hierarchy of needs (bottom to top)
Definition
1) physiological
2) safety
3) love
4) esteem
5) self actualization
Term
once needs are fulfilled...
Definition
1) adding more effort for the needs are less effective
2) ex: give employees a chance to fulfill their higher level needs (not a paycheck low need)
Term
Steve Jobs luring John Sculley
Definition
lured him to a lower paying job by saying, "...do you want a chance to change the world?" he appealed to higher levels of Maslow
Term
Alderfer's ERG theory
Definition
assumes three basic needs influence behavior
1) existence
2) relatedness
3) growth
Term
existence
Definition
physiological and material well-being
Term
relatedness
Definition
having meaningful relationships with people
Term
growth
Definition
desire to grow to their fullest potential
Term
Alderfer's frustration-regression component
Definition
1) if our higher level needs (growth) are frustrated
2) we then seek more intensely to fulfill our lower level needs (existence)
Term
McClelland's acquired needs theory
Definition
identifies major motives determining people's behavior in the workplace
1) achievement
2) affiliation
3) power
Term
achievement
Definition
excellence in challenging tasks
Term
affiliation
Definition
friendly warm relationships
Term
power
Definition
responsible for or control other people
Term
Herzberg's two factor theory
Definition
proposed that work satisfaction and dissatisfaction arise from two different factors
1) increase motivating factors leads to greater work satisfaction
2) decrease hygiene factors increases work dissatisfaction
Term
examples of motivating factors
Definition
1) achievement
2) recognition
3) work itself
4) responsibility
5) advancement/growth
Term
examples of hygiene factors
Definition
1) pay/security
2) working condition
3) interpersonal relationship
4) company policy
5) supervisor
Term
content perspective
Definition
1) people are motivated to fulfill their needs
2) once the need is fulfilled additional input for the needs doesnt increase satisfaction
3) some needs are more related to satisfaction, while others are more related to dissatisfaction
Term
process perspective
Definition
1) equity theory
2) expectancy theory
3) goal-setting theory
Term
equity theory
Definition
focuses on employee perceptions as to how fairly they think they are being treated compared to others
-inputs, outputs, comparison
Supporting users have an ad free experience!