Shared Flashcard Set

Details

Ch 11 - 15
Final Test Cards
96
Marketing
Undergraduate 2
04/17/2012

Additional Marketing Flashcards

 


 

Cards

Term
variable cost
Definition
cost of production that are tied to and vary on the amount of products made
Term
fixed cost
Definition
cost of production that doesn't change (rent...)
Term
total cost
Definition
total fixed cost + total variable
Term
contirbution margin
Definition
(selling price) - (variable cost per unit)
Term
profit margin
Definition
selling price - total cost
Term
break even analysis
Definition
determines the number of unit a firm must produce or sell to break even
Term
break even point
Definition
(fixed cost)/(contribution per unit)
Term
ODEEPT
Definition
Objective, Demand, Evaluate Cost, Environment, Pricing Strategy, Pricing Tactics
Term
Pricing strategy based on cost
Definition
does not consider demand, competition, or environment
Term
Pricing strategy based on demand
Definition
Term
Yield management pricing
Definition
Term
pricing strategy based on competition
Definition
Term
pricing strategy based on customer needs
Definition
Term
new product pricing
Definition
skimming pricing - set high premium price
penetration - keep it low
trial - start low gradually increase
Term
two-partt pricing
Definition
charging an initial fee and an additional fee for each product consumer
Term
payment pricing
Definition
ex. a monthly lease
Term
price bundling
Definition
ex. verizon wireless
Term
captive pricing
Definition
used with two products that must be used together, printer is cheap printer cartridges are expensive
Term
FOB (free on board)
Definition
cost of shipping is paid by customer
Term
FOB delivering
Definition
cost of shipping is included in paid by manufacturer
Term
point based pricing
Definition
customer pays shipping from a specific point based location whether or noth goods are shipped form there
Term
uniform delivered charging
Definition
standard shipping price regardless of pricing
Term
freight absorption
Definition
cost of shipping is paid for by manufacturer
Term
discounts
Definition
Term
product line pricing
Definition
setting different prices for products in the same product line (based on different quality)
Term
product option pricing
Definition
optional sunroof
Term
captive product pricing
Definition
Term
byproduct product pricing
Definition
pricing two products that go together
Term
product bundle pricing
Definition
pricing bundles for multiple products
Term
Unfair Sales Act
Definition
Term
price fixing
Definition
two or more companies conspire to set prices
Term
predatory pricing
Definition
firm sets low price to drive other firms out of business
Term
END CH.11
Definition
KEEP GOING!
Term
Objectives of Advertising
Definition
Inform, Persuade, Compare, Remind
Term
Shannon - Weaver Communication Model
Definition
Term
Push strategy
Definition
producer directs its marketing activities to channels to promote it to final consumers
Term
Pull Strategy
Definition
producer markets directly to final consumer ex. going to a farm stand
Term
promotion mix(DAPS)
Definition
advertising, sales promotion, pr, personal selling, direct marketing
Term
direct marketing
Definition
non public, immediate, highly targeted marketing, high cost
Term
advertising
Definition
nonpersonal communication, very expensive, mass media
Term
pr
Definition
very believable, planned use can be effective
Term
personal selling
Definition
most effective, direct interaction between company and customer needs, higher price, difficult to ensure sales message consistency
Term
sales promotion
Definition
contests, coupons, no focus on brand loyalty
Term
END CHAPTER 12
Definition
ALMOST THERE!
Term
Public service announcements
Definition
Term
retail/local advertising
Definition
Term
diy advertising
Definition
generated ad content on the web
Term
advertising campaign
Definition
occurs over a period of time, uses multiple
Term
Steps to make an ad campaign
Definition
The Elephant Can Push Me (Target audiences, establish the message and budget objectives, create the ads, pre-test the ad, media, evaluate the ad)
Term
creative strategy
Definition
turns process into content
Term
advertising appeal
Definition
central idea for the ad
Term
media planning
Definition
Term
media appature
Definition
choosing when/where to run the ads
Term
media schedule
Definition
exaclty
Term
ad exposure
Definition
degree to which target market will see the ad
Term
impressions
Definition
measure the number of people exposed to the message in one or more vehicles
Term
reach
Definition
% of target market exposed to the media
Term
frequency
Definition
avg number of times a person will be exposed to the message
Term
gross rating points
Definition
reach * frequency
Term
ad patterns
Definition
continuous, pulsing,
Term
continuous
Definition
happens throughout the year
Term
pulsing
Definition
ex. back to school
Term
flighting
Definition
advertising in short intense bursts alternated with period in which no advertising is done ex. Rockettes
Term
sales promotion
Definition
programs built to
Term
directed towards the trade
Definition
ex. trade shows
Term
directed towards cinsumers
Definition
ex. coupons, price loyalty programs
Term
attn getting promotions
Definition
ex. sweepstakes
Term
pr
Definition
seeks to get a good relationship with the public
Term
objectives for pr
Definition
intoruce new products ot manufactureres,/consumers, influence gov't, enhance image of firm, enhance image of city/region
Term
steps for a pr campaign
Definition
SOS To Everyone (situation of analysis, objective analysis, specificatino of publics, communicated messages, program elements, timetable and budget, discussion of evaluation plan)
Term
END CH. 13
Definition
Term
Order taker
Definition
ppl in macy's
Term
tech specialist
Definition
geek squad
Term
missionary slaes person
Definition
Term
transaction selling
Definition
customers are sold to and not talked to again
Term
relationship selling
Definition
Term
steps in selling
Definition
Prospecting, Pre, Handling objections, closing sale, follow up
Term
sales managment
Definition
Term
sales management process
Definition
setting sales forces objectives,
Term
END CH. 14
Definition
ONE MORE LEFT!
Term
upstream partner
Definition
produce all of the goods to make a product, raw material producer
Term
downstream
Definition
link firm to customer
Term
channel intermediaries
Definition
firms/individuals that help move product from producer to consumer
Term
marketing channel
Definition
provide time, place, logitistics
Term
breaking bulk
Definition
buying in bulk
Term
creating assortments
Definition
variety of products in one location
Term
various channels
Definition
consumer, b2b, dual distribution, hybrid marketing
Term
planning a channel strategy
Definition
Term
vertical marketing
Definition
all partners have power ex. producers --> wholesalers --> retailers
Term
horizontal marketing
Definition
two or more firms at the same level to push their product
Term
horitzontal conflict
Definition
Term
veritcle conflict
Definition
Term
intensive distribution
Definition
Term
exclusive
Definition
selling only through a single seller in a region
Term
selective
Definition
using fewer outlets than intensive but more than exclusive
Term
logistics
Definition
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