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Presintation skills
Minimizing anxiety |
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Definition
audience is your friend
memorize the most important parts of what you will say.
practice positive self-talk
breath
check appearance |
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Network Address Translation (NAT) |
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several computers share a single IP address for access to internet |
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Port Address Translation (PAT) |
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forwards request for a particular IP port pair to another IP port pair |
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Activate Terminal Make Busy |
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De-activate Terminal Make Busy |
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de-activate group make busy |
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Call Screening Activation |
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Distinctive Ring Activation |
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Call Forwarding Selective Activation |
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Repeat Calling Activation |
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Caller ID Blocking per call |
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Call Forward Variable (everyone) Activate |
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Call Forward Variable Deactivate |
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Anonymous Call Rejection Activation |
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Call Screening Deactivation |
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Distinctive Ring Deactivation |
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Caller ID Blocking Per Line |
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Call Forward Selective Deactivation |
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Repeat Calling Deactivation |
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Term
tools every tech should have |
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Meter, volt/ohm meter, test set |
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Anoymous Call Rejection Deactivation |
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Direct Call Pickup
(*97 plus extention to pick up a call at that extention) |
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Call Pickup (any phone in company) |
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Cumulative Leakage Index (CLI) |
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Definition
Levels:
15uV @ 30 meters 5-54 MHz
20uV @ 3 meters 54-216 |
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on the Left
caused by Reflection |
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on the Right
caused by Ingress |
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Basic
Standard
Info and Entertainment
Preferred |
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Horizontal bar on screen
caused by:
-degraded DC power supply
-Power Passing Chokes
1 bar = 60 Hz cycle
2 bars = 120Hz cycle |
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Quadrature Amplitude Modulation (QAM) |
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Definition
allows 2 different wave forms to carry different content on the same frequency
90degrees out of phase |
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Frequency Division Multiplex |
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ability to carry and individually select channels on a single cable by unique frequency
split spectrum: forward and return |
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seperate RF into forward and return |
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Separates or comines the AC current into two parts:
AC power and RF signals |
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Compensated for the unequal attenuation properties of coax cable at different frequencies |
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Automatic Gain Control (AGC)
Automatic Level and Slope Control (ALS) |
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Definition
compensate for fluctions in signal at input of Amp |
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inserts power to amp system
uses Low Pass Filter to prevent RF from entering Power Supply |
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Converged Regional Area Network (CRAN) |
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Definition
network architecture based on a single common infrastructure where all services are delivered via IP ovea consistent transport and routing architecture
- All Digital Simulcast (ADS)
- unencrypted transport (UET)
- High Speed Internet
- VOD
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60 to 90 Volts AC on coax |
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Give brief instructions (less than 10 minutes)
Break down task into small learning steps
Demonstrate
Practice
Provide Feedback and support |
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Enthusiastic to learn a new skill. somewhat apprehensive. |
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learners have reached Failure a few times. emotional support must increase to help keem confidence |
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learners have become Capable in new skill, but not confident.
feedback must stay high to build confidence |
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take Ownership of new tasks and responsibilities |
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aslo called "business contract"
outlines services provided and costs.
includes special insructions, contact information, monthly rate and charges |
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document detailing what Comcast does/doesn't provide, and what is expected of the customer. example
Access
Comcast provided equipt
customer owned equipt
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the vertical and horizontal route of the
telecommunications cable |
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cable and connecting hardware that interconnects between telecommunications rooms, equipt rooms, and enrance facilities |
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a pannel used for mounting connecting hardware and equipt |
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any enclosed channel designed for holding wires |
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rigid or flexible tube through which cable can be pulled |
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Five steps to the Installation Process |
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Definition
- Review site survey
- Aquire necessary meterials
- Conduct team meeting
- Perform actions
- Follow-up
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- Next steps
- Assignments
- Responsibilities
- Completion date
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cable that runs from telecommunications room to a device
(may be installed horixontally or vertically) |
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Dynamic traffic devivery through the Comcast network with up to three different performance levels |
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Ethernet Network Services |
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Definition
custom Ethernet network allows customers to seamlessly like multi locations together and exchange date up to 1 gigabit per sec |
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Ethernet Dedicated Internet |
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reliable and highly scalable Intenet connection over Comcast's extensive fiber network |
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symmetrical dedicated internet bandwidth configurable from 10Mbps to 1Gbps in 1Mbps increments |
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Border Gateway Protocol (BGP) |
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supports mulithoming with load balancing for faster more efficient routing between networks |
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Point to Point configuration
Dedicated connectiviey: layer-2 capacity between locations
Flexible configuration: bandwidth scalable up to 1Gbps with multiple QoS |
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unwanted signal entering cable causing diagonal pattern on the screen |
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ingress from transmitters in the upstream freqs 5-42(amateur radio)
majority entering between tap and CPE
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interference in the return path caused when two or more cariers encounter a non-linear device like oxidation.
Harmonics and Sums, and Difference Beats are produced |
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Term
BEAT frequencies are produced by? |
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Definition
all mathematical combinations of the two different frequencies that don't result in a negative value |
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Signals on one wire are transferred to a nearby wire without physical connectivity |
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