Shared Flashcard Set

Details

CCT4 Mod 4.4.1 phone codes Businesses Class Voice
CCT4 Mod 4.4.1 phone codes Businesses Class Voice
23
Communication
Professional
04/11/2011

Additional Communication Flashcards

 


 

Cards

Term

Multi-Line Hunt Group:

 

A.*63 & *83

B.*73 & *83

C.*110 & *111

D.*230 & *231

Definition
D.*230 & *231
Term

Multi-Line Hunt Group (All Lines):

 

A.*63 & *83

B.*73 & *83

C.*110 & *111

D.*232 & *233

Definition
D.*232 & *233
Term

Call Hold:

 

A.*52

B.*62

C.*55

D.*65

Definition

A.*52

Term

Speed Dial 30

 

A.*67

B.*74

C.*75

D.*88

Definition

C.*75

Term

Speed Dial 8

 

A.*67

B.*74

C.*75

D.*88

Definition
B.*74
Term

Retrieve a Parked Call:

 

A.*67

B.*74

C.*75

D.*88

Definition
D.*88
Term

Caller ID Blocking (per call):

 

A.*67

B.*74

C.*75

D.*88

Definition
A.*67
Term

Anonymous Call Rejection:

 

A.*63/*83

B.*72/*73

C.*77/*87

D.*230/*231

Definition
C.*77/*87
Term

Call Forward Variable:

 

A.*63/*83

B.*72/*73

C.*77/*87

D.*230/*231

Definition

A.*72/*73

Term

Terminal Make Busy:

 

A.*63/*83

B.*72/*73

C.*77/*87

D.*230/*231

Definition
D.*230/*231
Term

Temporarly Cancel Call Waiting:

 

A.*50

B.*60

C.*70

D.*80

Definition
C.*70
Term

Do Not Disturb:

 

A.*62/*63

B.*78/*79

C.*82/*83

D.*98/*99

Definition
B.*78/*79
Term

Caller ID Blocking/Allow per Call:

 

A.*62/*63

B.*64/*74

C.*65/*75

D.*67/*82

Definition
D.*67/*82
Term
call screening activate
Definition
*60
Term
What web site do you access in order to activate web hosting and Microsoft Communication Services
Definition
http://businessclass.comcast.net
Term

Call forwarding for both business and Res. is?

 

a. *72 /off *73

b. *63 /off *83

c. *74 /off *75

d. flash off hook

Definition

a. *72 /off *73

Term

Business phone server is called what?

 

a. Comcast Business Voice

b. Comcast Business Class Voice

c. Business Class Voice

d. Comcast Business Class Phone

Definition

c. Business Class Voice

Term

To active call return and to deactive?

 

a. *69 / *98

b. *69 / *89

c. 321 / 322

d. *89 / *69

Definition
b. *69 / *89
Term

True / False

Call returns can be used for long-distance, international or blocked numbers.

Definition
False
Term

When redials a busy number until the line becomes available. What would use.

 

a. Return call

b. Repeat Dialing

c. Trace call

d. any of the above

Definition
b. Repeat Dialing
Term

To use redail and to cancel it?

 

a. *66 and *86

b. *63 and *83

c. *74 and *75

d. * 88 and *89

Definition

a. *66 and *86

Term

For technical support with Comcast what number would call you if you have comcast Service..

 

a. 100

b. 611

c. 411

d. 911

 

Definition

b. 611

Term

 This allows you to protect against offensive phone calls. It ensures that the number is given to law enforcement.  What use to do this?

 

a. Call return

b. Call forwarding

c. Trace call

d. park call

Definition
c. Trace call (use *57)
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