Shared Flashcard Set

Details

CCT4 Fall 2009
Comcast Customer CommTech 4
106
Other
Not Applicable
10/07/2009

Additional Other Flashcards

 


 

Cards

Term
Call Forward Selective
Definition

 

*63 Activate

 

 

*83 Deactivate

Term
Call forward Variable
Definition

*72 activate

*73 Deactivate

Term
Cancel Call Waiting
Definition
*70
Term
Speed Dial 8
Definition
*74
Term
Speed Dial 30
Definition
*75
Term
Call Hold
Definition

*52

 

(4/8 line EMTA only)

Term
Anonymous Call Rejection
Definition

*77 Activate

*87 Deactivate

Term
Call Screening
Definition

*60 Activate

*80 + prompt 3 Deactivate

Term
Caller ID Blocking per call
Definition
*67
Term
Private Number Plan
Definition

2 + last 3 digits of phone number

 

(4/8 line EMTA only)

Term
Multi-Line Hunt Group
Definition

Set by Provisioning

 

(4/8 line EMTA only)

Term
Terminal Make Busy
Definition

*230 Activate

*231 Deactivate

 

(4/8 line EMTA only)

Term
OJT
Definition

On the job training

 

Student (not champ) responsible for completing work

Term
Codec
Definition

Compression/Decompression

 

 

Term
MPEG
Definition

Moving picture expert group

 

Name of a family of standards used for coding video and audio information in a digital compressed format

Term
I-picture
Definition

Intra-coded picture

 

Single compressed picture that contains all the spatial information of a video picture

 

Encoded as single freestanding image (no B-pic or P-pic reference)

Term
P-picture
Definition

Predictive

 

Cumputed based on nearest previous I- or P-pic

 

More compressed than I- pictures and provide a reference for the calculation of B- pictures

 

Term

B-Pictures

 

Definition

Bi-Directional pictures

 

Use both past and subsequent pictures as references to calculate the compressed picture data

Term
DTCP
Definition

Digital Transmission Content Protection

 

Standards Specification to provide protected digital entertainment in the home

 

DTCP defines a cryptographic protocol for protecting digital media from illegal copying, intercepting and tampering

 

*developed by Intel and 4 other companies

Term
ACP
Definition

Analog Copying & Piracy

 

Prevents or distorts copies made over an analog connection

 

ACP triggers an integraated circuit in the playback device; adding the ACP signal to the outgoing video

Term
CA
Definition

Conditional Access

 

The protection of content by requiting certain criteria to be met before granting access to this content

 

The standard for CA is provided with CableCARDs

Term
HTIB
Definition

Home Theater in a Box

 

Cust responsible for install and configuration of HTIB

 

 

Term
Direct - View TV
Definition

CRT

Least expensive

highest quality picture

size limitation

Term
Rear Projection TV
Definition

CRT, DLP, LCD, LCos

larger screen size

lower profile

affordable

Term
Front Projection TV
Definition

CRT, DLP, LCFD, LCos

Largest size

Needs hightly reflective screen

 

Term
Flat Panel
Definition

LCD, Plasma

Larger screen size

lowest profile

Term
Four Actions performed by a Virus
Definition
Replication, Event Watching, Camouflage, Delivery
Term
Main Types of Viruses
Definition
Executable, E-mail, Worms, Trojan horses
Term
Replication
Definition

Inserts copies of itself into other program files

 

Replicates itself

Term
Event Watching
Definition

Checks for conditions (usally a specific date)

 

When conditions exist, virus delivers its destructive payload

 

Replicates itself

Term
Camouflage
Definition

Disguise themselves to avoid antivirus detection

 

Consists of nonfunctioning changing sections of fake code

Replicates itself (each creating different fake code to break its identifying signature

 

May falsify information in header so program file appears to be the correct size

Term
Delivery
Definition

When triggering condition is met, virus unleashes payload

May be harmless or destructive

 

Term
Executable Virus
Definition

Software that piggybacks on real programs

 

When program runs, the virus runs too

Term
E-mail Virus
Definition

Contained in an E-mail or its attachments or both

 

usually replicates itself by mailing itself to dozens of people in victims e-mail address book

Term
Worms
Definition

Software: uses computer networks and security holes to replicate itself

 

A copy of the worm scans the network for another machine that has a specific security hole.

 

 

Term
Trojan horses
Definition

Small program

 

Claims to be something its not (like a game), but when run it does damge (sending e-mail, erasing files).

Term
Spyware
Definition

A program that sends information about you and how you use your PC to maketes and advertisers, usually without you being aware.

 

*may: record keystrokes, snoop documents, track web usage, scour your files for credit card #'s)

Term

Spammers Target

 

Definition

E-mail

Instant messaging

Newsgroups

Search engines

Blogs

Mobile Phones

Term
3 Main Types of firewall rules
Definition

Packet Filtering

Proxy

Stateful inspection

 

*Used to filter out unwanted intrusions from the internet.  The wall shuts any nonessential ports a hacker might probe for openings.

Term
MPOE
Definition

Minimum Point of Entry

 

*Commercial demaraction point for BCDV

Term

Telemetry Cable

 

*color sequence

Definition

White

Brown

Blue

Orange

Green

Term

Network Terminology -

 

Network

 

 

Definition
A system of compters, peripherals, terminals, and databases connected by communications lines
Term
LAN
Definition

Local Area Network

 

Geographically close set of computers on a single network; using the same connection device

Term
WAN
Definition

Wide Area Network

 

Geographically Far apart

 

*The internet is an example

Term

Network Terminology -

 

Firewall

Definition

With defined access control policy, a firewall permits and blocks traffic. 

 

Hardware or software

 

Hardware allows traffic to be processed without utilizing the resources on the computer.

Term
VPN
Definition

Virtual Private Network

 

Uses a public network (like the internet) to establish a secure connection with an orginizations private network

 

Term
NAT
Definition

Network Address Translation

 

Technique by which several hosts or computers share a single ip address for access to the internet.

 

Uses one set of IP's for internal traffic and a second set for external traffic

 

Provides a type of firewall by hiding internal IP addresses

Term
PAT
Definition

Port Address Translation

 

Forwards requests for a particular IP port pair to another IP port pair.

Term

Network Terminology -

 

Subnetworks

Definition

Subnetting is the concept of partitioning large networks into smaller segments.

 

Usally resides within a common geographical location

 

*allows computers of a subnet to communicate directly, rather than through several complex networks

Term

Consider the IP address 150.215.017.009 -

 

The first set (150.215) represents?

 

The second set (017.009) represents?

Definition

First set defines NETWORK

 

Second set defines HOST (device)

Term

IP addresses contained within a subnetwork

 

(lowest in value to highest)

Definition

Network IP - lowest, encompasses the entire subnetwork

Rotable IP (static) - used on cutomers equiptment

Gateway IP - used on the IP gateway

Broadcast IP - highest, identifies all hosts/devices on the LAN

Term

Network Terminology -

 

Subnet Mask

Definition
Combinded with the IP address, the IP subnet mask allows a device to know which other addresses are local to it and which must be reached through a gateway or router.  A number that explains which part of an IP address comprises the network address and which part is the host address on that network.
Term
Signal leakage limits at 30 meters
Definition
15 microvolts per meter
Term
Signal leakage limits at 3 meters
Definition
20 microvolts per meter
Term
Ghosts
Definition

Caused when a TV signal (of the same frequency and video content) arrives at a receiver just before, or just after, the desired TV signal

 

*if its level is more than 30 dB below the desired carrier, you will not see it

Term
Co-Channel Interference
Definition

Caused in one channel by the carrier from another transmitter operating on the same channel 

 

*It has the same definition as for a beat

Term
Thermal Noise
Definition

Caused by random electron activity of the atoms that make up the conductor, resistor, or any part of the passive circuit in question.

 

*at any temperature above absolute zero!

Term

Carrier to Noise

(C/N) ratio

 

Definition

The difference in a peak carrier level, to the noise level

 

*levels both are measured in dBmV

*-59.2dBmV (Noise floor)

 

**think analog MER**

Term

Cross modulation

(XMOD)

Definition

Crossing of modulation from one channel to another

 

*Vertical Bars

*XMOD 48 dB below visual carrier for non-visibility

*If on screen carrier to cross modulation should be at least 51 dB

Term
CTB
Definition

Composite Triple Beat

 

Minimum C/CTB ratio with CW carriers would be 51 dB with 53 dB as the goal


 

Term
Interference threshold of Beats
Definition
57 dB below the carrier
Term
Hum Mod
Definition

Horizontal bar

 

60-cycle and 120-cycle modulation of the TV carriers

 

carrier-to-hum ratio of 30 dB or better is considered acceptable

 

 

Term
QPSK
Definition

Quadrature Phase Shift Keying

 

Modulation algorithm, wherein the carrier is shifted in 90-degree steps. 

A single carrier is split into two carriers with one 90 - degrees out of phase with the other.

 

*4 possible phase states and the magnitude is constant

*can encode two bits per symbol (twice the rate of BPSK

 

Term
QAM
Definition

Quadrature Amplitude Modulation

 

Allows 2 channels of information to be transmitted at the same time on a particular frequency by changing the phase and amplitude.

Term
Signal-to-Noise Ratio
Definition
A measure of signal strength relative to background noise in analog and digital communications.
Term
NPR
Definition

Noise Power Ratio

 

Measures activity levels in the unused portion of a multi-channel system when there is random activity in the active channels.

 

*Noise and intermodulation distortion products falling into the unused channel can cause poor performance.

Term
MER
Definition

Modulation Error Ratio

 

Measures the ratio of the error power to the average power in an ideal QAM signal

 

**Think digital Carrier-to-noise**

Term
FEC
Definition

Forward Error Correction

 

A method where addional data bits are added to the digial video bit stream to help identify and correct any errors that may be caused by the transmission system.

Term
BER
Definition

Bit Error Rate

 

Measures how often an error occurs in a given amount of data.

 

*displayed as a ratio of # of errors to # of correct data bits

Term
Call Pickup
Definition
*98
Term

Directed Call Pickup

 

Directed Call Pickup with Barge-in

Definition

*97 followed by an extension to pick up a ringing call

 

*33 followed by an extension to pick up or barge-in on a call

Term

Direct to Voice mail

 

Directo to Voice mail with active call

Definition

*55

 

*22 for flash hold or flash hook and enter *55 and the extension

Term
To park a call
Definition

*22 for flash hold (or hit the flash hook) and enter *68

 

 

Term
Retrieve a Parked call
Definition
*88
Term
POP
Definition

Proof of Performance

 

FCC standards as outlined in CFR 47, Part 76.605(a)(1-12) of the FCC regulations.

 

*Tests to verify the quality of downstream signals at the coustomer end of the network

 

**put into effect in early 1990's

Term
Funneling Effect
Definition

Problems in the return path adding together

 

(they become stronger as more interferences are added to the return path signals)

Term
FDM
Definition

Frequency Division Multiplexing

 

Being able to carry and individually select different channels on a single cable by their unique frequency

Term
AP
Definition
Access Point
Term
POS
Definition

Point of Sale

 

**baud rate 9600+

Term
LPSU
Definition

Local Power Supplie Unit

 

Provides batter back-up

Term
CPE
Definition
Customer Premise Equiptment
Term
eMTA
Definition
Embeded Multimedia Terminal Adapter
Term
C-RAN
Definition

Converged Regional Area Network

 

Provides a single common infrastructure in which all services are delivered via IP over a consistent transport and routing architecture

Term
LCFD
Definition
Liquid Crystal Front Display
Term
LCoS
Definition
Liquid Crystal on Silicon
Term
DCT
Definition
Digital Consumer Terminal
Term
DSL
Definition
Digital Subscriber Line
Term
NAS
Definition
Network Attached Storage
Term
DMZ
Definition

Demiliterized Zone

 

Term
MAC
Definition
Media Access Control
Term
DHCP
Definition
Dynamic Host Configuration Protocol
Term
TRACERT
Definition
Trace Route
Term
FQDN
Definition
Fully Qualified Domain Name
Term
Power Diplex
Definition

Separates or combines the AC current's two parts:

AC power and RF signal

Term
Diplex filter
Definition
Separates and recombines the forward and reverse signals
Term
Response Equalizer
Definition

Used to try and correct for any undesired peaks or valleys within the passband of the amplifier

 

*A.K.A. Mop-Up

Term
AGC
Definition

Automatic Gain Contol

 

Used to compenste for fluctuations of the inut signal

Term
ALS
Definition

Automatic Level and Slope Control

 

Maintains the proper tilt and output level despite changes in the input signal

Term
Feedermaker
Definition
Signal Splitter device that plugs into a trunk/bridger chassis
Term
TP
Definition

Test Points

 

 

Term
In-Line Conditioner
Definition

Contains diplex fitlers but allows attenuator pads to be installed in the return portion of the spctrum.

 

*installed where low value taps are used

Term
Fiber system components
Definition

Fiber cable

Transmitter

Receiver (Optical Node Receiver)

Term
3 parts of Fiber Optic Cable
Definition

Coating

Cladding

Core

 

 

*made of silica glass

Term
Wavelengts of light used in broadband telecommunications are center at _____ nm and ______ nm.
Definition
1550 & 1310 nanometers (billionths of a meter)
Term
Cbone
Definition

The Comcast Private Backbone

 

*carries Comcast traffic from CRAN to CRAN

 

Term
Ibone
Definition

Internet Backbone

 

Used to provide regions with access to national HSD peers and to global Internet access via one or more transit providers.

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