Term
Define the Change
PG1 Subprocess 1/15 |
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Definition
| Discern and specify the change the organization intends to adopt to meet a strategic objective. |
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Term
Determine why the change is required
PG1 Subprocess 2/15 |
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Definition
Explain the current opportunity, risk or consequences, and benefits.
A misunderstood or incomplete change rational may be one of the biggest risks in successfully gaining stakeholder adoption. |
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Term
Develop a clear vision for the future state
PG1 Subprocess 3/15 |
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Definition
| Developing and describing a common direction for the future state so that stakeholders can envision it in operation and foresee the value of the future state |
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Term
Identify Goals, Objectives, and Success Criteria
PG1 Subprocess 4/15 |
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Definition
| Provide tangible, concrete, measurable, and manageable goals that represent planned progress toward the adoption of the future state. |
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Term
Identify Sponsors Accountable for the Change
PG1 Subprocess 5/15 |
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Definition
Connect the change to its owners and determine accountability requirements.
- Identifies those accountable for the change and assesses their alignment with and commitment to the change. May involve a role analysis/structured interviews. |
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Term
Identify Stakeholders Affected by the Change
PG1 Subprocess 6/15 |
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Definition
Identify stakeholder attributes, such as level of influence, commitment, or rules, and determine the size, scope and complexity of the change’s impact on key individuals and groups.
Identify those affected by the change & those with the ability to influence the outcome |
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Term
Assess the Change Impact
PG1 Subprocess 7/15 |
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Definition
| Analyze how stakeholders will be impacted by the change and the change’s impact on people, processes, tools, organizational structure, roles and technology. |
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Term
Assess alignment of the change with the org strategic objectives & perf. measurement
PG1 Subprocess 8/15 |
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Definition
Anticipate the impact of the expected benefits on the organization’s strategic goals and objectives.
Results in: 1) confirm alignment 2) adapt strategy 3) postpone change 4) cancel change |
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Term
Assess external factors that may affect org change
PG1 Subprocess 9/15 |
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Definition
| Identify the customer, market, social, legal, economic, political, technological, and other factors outside the org that may influence stakeholder adoption of the future state. |
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Term
Assess org culture related to the change
PG1 Subprocess 10/15 |
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Definition
| Determine the cultural elements within the org that may help or hinder the change direction and achievement of expected outcomes. |
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Term
Assess org capacity to change
PG1 Subprocess 11/15 |
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Definition
Determine the ability of the various stakeholders impacted by the change to adopt and move to the future state.
- factors: ability, volume or other changes, historical experience, change maturity, external factors |
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Term
Assess org readiness for change
PG1 Subprocess 12/15 |
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Definition
Determine the org’s preparedness for change activities.
- include the conditions, attitudes, and resources needed |
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Term
Assess communication needs, channels and ability to deliver key messages
PG1 Subprocess 13/15 |
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Definition
| Determine the communication effort required to support the transition to the future state |
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Term
Assess Learning Capabilities
PG1 Subprocess 14/15 |
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Definition
| Determine the scale, magnitude, and complexity of the learning and development needed to ensure that the future state is successfully achieved |
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Term
Conduct Change Risk Assessment
PG1 Subprocess 15/15 |
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Definition
| Determine and anticipate the identifiable risks to the proposed change. |
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Term
| Process Group 1 Name and Definition |
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Definition
Evaluate the Change Impact & Org Readiness:
the processes in this group are designed to access, evaluate, and anticipate an organization and its stakeholders’ readiness, ability, and capacity to undergo a transition from the current state to a future state. |
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Term
| The 15 subprocesses included in PG1 |
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Definition
1. Define the change
2. Determine why the change is required
3. Develop a clear vision
4. Identify goals, objectives, and success criteria
5. Identify sponsors
6. Identify stakeholders
7. Assess change impact
8. Assess alignment with org strategic objectives
9. Assess external factors
10. Assess org culture
11. Assess org capacity
12. Assess org readiness
13. Assess communication needs & channels
14. Assess learning capabilities
15. Assess change risk |
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