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Case Analysis
Quiz 3
23
Communication
Undergraduate 3
03/10/2013

Additional Communication Flashcards

 


 

Cards

Term
Controlled vs. Uncontrolled
Definition

Controlled-begining to end, control of message

 

Uncontroled-When you cant control all aspects ex) medica releases 

Term
Internal vs. External
Definition

Internal- communication within the compnay, important for sucess and to engage in two way symetrical communication 

 

External- How a provider interacts with people outside of their organization. Public, employers, community organizations, local authorities, job centers, careers offices, funding bodies, specialist agencies and other training providers.

Term
Mass vs. Targeted
Definition

Mass- broad audience 

 

Targeted- Specific group trying to attract. demograpic etc. 

Term
Popular vs. Trade
Definition
Term
Public vs. Nonpublic
Definition

Public-

 

Non public- 

 

avalibility/ access by audience. 

Term
Print vs. Electronic
Definition
how we are reaching people
Term
What are the four categories of tactics
Definition

-Advertising/Promotional

 

-News Media

 

-Organizational Media

 

-Interpersonal Communication 

Term
News Media
Definition

-direct: photos, media kits, event listing etc.

-indirect: media advisories, story idea memoms, pitch letters 

-oppinion material: position statments, letter to editor, guest editorals 

-interactive news: interviews, confrences etc...

Term
Interpersonal communication
Definition

-Personal Involvment: organizational site, audience site

 

-Information exchange: eduational gatherings, product exchibitions, meetings 

 

-Special Events: sporing events, civic events etc. 

Term
Organizational Media
Definition

-Print: General Publictions 

 

-Electronic: audio media, telephone etc.  

 

-Digital: social media, blogs, digital media cell phones, 

Term
Advertising promotional
Definition

Print: newspapers, magazines

 

Electronic: tv commercals, radio commercails, digital media 

 

Out-of-Home: outdoor posters, out of home video, car cards, billboards, arena posters 

 

Promotional: Clothing, home/office accesories, direct mail gimmicks 

Term
definition of "run of book"
Definition
used to describe advertising space bought in a magazine bought at a rate that does not let the business to choose the particular place for the advertisment
Term
definition of run of press
Definition
Placement of an advertisement in a newspaper  left to the discretion of the publisher. Its placement in a particular location or a specific page usually requires payment of a premium
.


-Cheapest way to place an add 
Term
Network vs. Spot Commercials
Definition
Network- 115 national or regional networks providing advertising to perhaps several hundred network affiliated stations

Spot- Placement on individual local radio stations
Term
types of out of home advertising
Definition

-outdoor posters (billboards, painted bulletins, wall murals)

 

-arena posters

 

-signage

 

-out of home video (giant video screens, video walls)

 

-Aerial advertising (blimps, airplane tows, skywriting)

 

-inflatables 
 

-transit advertising (bus signs, car cards, station posters) 

Term
Timing of Evaluation
Definition

-implementation reports (during campaign, individual tactics)

 

-progress reports (during campaign, broadly. how whole campaign is going. ex: midterm)

 

-final evlauation (measure impact and outcome of what you did)  

Term
after only
Definition
-study does not show change
Term
before-after
Definition
beginning to end study
Term
Controlled before- after study
Definition
non randomized study where a control population of similar characteristics and performance as the intervention group is identified. Data are collected before and after the intervention in both control and intervention groups.
Term
Three methods of evlauation
Definition
1. Judgmental assessments

2. Outputs

3. Outcome
Term
Judgmental Assessments
Definition
-Outside experts (Professional colleague)
-Formal reviews (Panel says if campaign is good ex. silver anvel award)
Term
Outputs
Definition
-message production
-message distribution
-message cost (CPM)
-Advertising equivalency
Term
Outcome
Definition
-Awareness (message exposure, message content, readability measures)

-Acceptance (audience feedback, benchmark studies)

-Action (audience participation, direct observation)
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