Term
Corporations: Complicated vs. Complex |
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Definition
- Corporations..
- Complex, dynamic organisms
- Present themselves as complicated, mysterious, and impenetrable mazes of activity
- To Understand How..
- Corporations act, you must understand how Corporations think
- Corporations think, you must understand what they say
- What Corporations..
- Say is not always what they mean
- Mean is not always what you hear
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Term
Evolution of Successful Corporations |
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Definition
- Function much like living organisms
- Survival depends much more on adaptability than size
- Growth tends to slow decisions
- Predators need a steady supply of prey
- Don't hunt for opportunity, use their own resources to grow their own
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Term
Public vs. Private Corporations |
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Definition
- Public: have to disclose information about themselves
- Private: do not have to disclose information
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Term
Corporate Style: Economic vs. Political |
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Definition
- Corporation is two separate organisms who are rarely in sync with each other
- Economic: thrives on logic and process
- Political: thrives on power and personality
- Stakeholders are often caught in the cross-fire
- Boards are the official "arrow catchers"
- Independent directors better at blocking
- Inside directors better at ducking
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Term
Corporate Politics: Warning signs you're in the wrong group |
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Definition
- Self-promoters
- Insinuators
- Magicians
- Strategists
- Bullies
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Term
Corporate Politics: Warning signs you're in line to "lose" |
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Definition
- Risky assignments
- Responsibilities reduced
- Responsibilities raised
- Sudden upward move in your position
- Paid extremely well
- Asked to relocate
- Advancement has stalled
- Get a new manager
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Term
Corporate Politics: Top 10 ways to improve odds of winning |
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Definition
- Establish a strong personal profile
- Use communications consistently and effectively
- Support your colleagues
- Be a problem solver, not a problem finder
- Practice "dancing on the edge of the knife"
- Your management's priority IS your priority
- Demonstrate your skill and ability
- Think long term
- Support your boss
- Build your own political "clout" base
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Term
Questions Related to Corporate Strategy |
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Definition
- In which business arenas should a company compete?
- Which vehicles should it use to enter/exit a business?
- What underlying economic logic makes it sensible to compete in multiple businesses?
- How do we create synergies between our businesses?
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Term
Evolution of Diversification in the U.S. |
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Definition
- 1st form probably vertical integration
- Ex: GM operated steel plants
- 1960s: firms entered industries unrelated to core business because of anti-trust restrictions
- Large number of firms became conglomerates
- i.e. corporation involved in many unrelated businesses
- Conglomerates less common over time, increase in collections of related businesses
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Term
Portfolio Planning with Diversification |
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Definition
- Practice of diversified businesses or products based on their relative strengths and market attractiveness
- Developed as a tool for addressing the challenges of managing multi-business firms
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Term
Categories of Business Units in Portfolio |
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Definition
- Stars: High competitive position/market share, High industry attractiveness or growth rate
- Cash Cows: High competitive position/market share, Low industry attractiveness or growth rate
- Revenue should be used to develop stars or problem children
- Problem Children: Low competitive position/market share, High industry attractiveness or growth rate
- Dogs: Low competitive position/market share, Low industry attractiveness or growth rate
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Term
Limitations and Benefits of Portfolio Planning |
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Definition
Limitations
- No economic logic to help in deciding what businesses to enter in the first place
- No help in identifying synergies across businesses
- No help in evaluating resources/capabilities as sources of success in business
Benefits
- Helps in summarizing what firm is doing and trade-offs that it is making
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Term
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Definition
- Does not create shareholder value in and of itself, could dissipate value
- Potential Value Creators
- Geographic Diversification
- Horizontal Diversification
- Vertical Diversification/Integration
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Term
Geographic diversification |
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Definition
- "Internationalization": entering new markets in other parts of the world
- Expand into new geographic arenas without altering its business model
- Benefits firms with high R&D costs (pharmaceuticals)
- Ex: Wal-Mart expanded into Europe
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Term
Horizontal Diversification |
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Definition
- Extend to which firm participates in related market segments or industries outside its existing value-chain activities
- Key is relatedness of different businesses in corporate portfolio
- Ex: Coke and Pepsi expanded into water, Brinker International expanded with Maggianos, Mac Grill and Chili's
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Term
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Definition
- When a firm vertically integrates
- Ex: Pulte Homes Inc. created Pulte Mortgage LLC
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Term
Sources of Benefits from Diversification |
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Definition
- Economies of Scope Synergies
- Revenue-Enhancement Synergies
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Term
Economies of Scope Synergies |
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Definition
- HELP THROUGH LOWER COSTS
- Lower price of a common resource by combining purchases
- Share manufacturing capacity to reduce average costs
- Share marketing resources to reduce average marketing costs
- Share distribution to reduce average distribution costs
- Can be achieved across all value chain activities
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Term
Revenue Enhancement Synergies |
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Definition
- Bundle products to appeal to new customers
- Cross sell to existing customers
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Term
Related vs. Unrelated Diversification |
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Definition
- Unrelated: when company owns many businesses in very disparate industries
- Nimbleness, Response time
- In dynamic markets, diversification can hinder competitiveness
- Related: when company owns fewer businesses in similar/related industries
- Economies of Scope, Revenue Enhancement
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Term
Executives Ulterior Motives for Diversification |
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Definition
- Risk reduction-earnings fluctuations
- More efficient for investors to diversify themselves
- Empire building
- Rarely results in higher shareholder value or margins
- Compensation
- Acquisition motivated by executive pay
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Term
Strategies for entering attractive new businesses |
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Definition
- Focus on a niche
- Ex: Red Bull vs. Coke and Pepsi, Under Armour
- Leverage existing resources and capabilities
- Ex: Wal-Mart leveraged distribution capabilities to enter soft drink industry (Sam's Choice cola)
- Use a revolutionary strategy
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Term
Diversification is more likely to contribute to competitive advantage when.. |
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Definition
- Firm has VRINE resources that are also general
- Firm has the right structures, systems and processes given its level of diversification
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Term
Corporate Strategy Implementation Issues |
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Definition
- Coordination Systems
- More relatedness means greater need for mechanisms for coordinating across business units
- More resource sharing across business units
- Compensation Systems
- Low relatedness: managers based on performance of their business unit
- High relatedness: managers based on performance of whole corporation
- Corporate-Level Oversight
- Low relatedness: Corporate oversight resources are less needed
- High relatedness: needed to facilitate resource sharing and cooperate
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Term
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Definition
- Relationship in which two or more firms combine resources and capabilities in order to enhance the competitive advantage of all parties
- One vehicle for realizing a strategy
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Term
Benefits of Strategic Alliances |
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Definition
- Companies which participate most actively in alliances outperform the least active firms by 5-7%
- Share investments and rewards
- Reduce risk
- Reduce uncertainty
- Focus resources on what each partner does best
- Foster economics of scale and scope
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Term
Benefits of Strategic Alliances: Joint Investment |
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Definition
- Increase returns by encouraging firms to make investments they'd be otherwise unwilling to make
- Ex: Wal-Mart supplier becomes willing to invest in new equipment
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Term
Benefits of Strategic Alliances: Complementary Resources |
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Definition
- Opportunity to create a stock of resources that is unavailable to competitors, can create shared advantage
- Ex: Nestle and Coke combined resources to officer canned tea and coffee products
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Term
Benefits of Strategic Alliances: Knowledge Sharing |
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Definition
- Consistent information-sharing routines enhances learning
- Ex: John Deere exchanges key employees with alliance partner Hitachi
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Term
Benefits of Strategic Alliances: Informal Management |
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Definition
- Alliances may make it more cost effective to manage an activity than arm's-length transactions or acquisitions
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Term
Alliances may serve to build a competitive advantage if.. |
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Definition
- Rivals cannot ascertain what generates the returns because of casual ambiguity surrounding the alliance
- Rivals can figure out what generates the returns but cannot quickly replicate the resources owing to time decompression diseconomies
- Rivals cannot imitate practices or investments because they are missing complementary resources and current costs associated with prior investments are now prohibitive
- Rivals cannot find a partner with the necessary complementary strategic resources
- Rivals cannot access potential partners' resources because they are indivisible
- Rivals cannot replicate a distinctive and socially complex institutional environment that has the necessary formal and informal controls that make managing alliances possible
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Term
Motivation for Alliances: 1970s |
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Definition
- Product performance focus
- Produce with latest technology
- Market beyond national borders
- Sell product stressing performance
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Term
Motivation for Alliances: 1980s |
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Definition
- Position Focus
- Build industry stature
- Consolidate position
- Gain economies of scale and scope
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Term
Motivation for Alliances: Post 2000 |
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Definition
- Learning and Capabilities Focus
- Ensure constant stream of new prospects with advancing technology
- Proactively maximize delivered value
- Optimize total cost by product/customer segment
- Gain advantage in response to changing conditions and responsibilties
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Term
General Types of Alliances |
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Definition
- Joint Venture
- two firms make equity investments in a theird legal entity
- Equity Alliance
- one or more partners assumes a greater ownership interest in either the alliance or other partner
- Non-Equity Alliance
- Involves neither the assumption of equity interest nor the creation of separate organizations
- Consortia (Multi-Party Alliance)
- Association of several companies and/or government for some definite strategic purpose
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Term
Type of Alliance: Transactional, Non-equity |
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Definition
- No Linkages beyond Transaction
- Simple purchase order for commodities, spot transaction
- Purchase agreements that are renewable annually or every several years
- Information Sharing
- Short-term agreements on functions like advertising or manufacturing to achieve efficiencies
- Ex: Anheuser Busch contract Miller
- Agreements to distribute products or services
- Asset, Resource, and Capability Sharing
- Short-term agreements on functions like advertising or manufacturing
- Cross-licensing like that between Disney and Pixar or R&D partnerships like Millennium Pharmaceuticals and its smaller partners
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Term
Type of Alliance: Non-equity, long-term |
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Definition
- No Linkages Beyond Transaction
- Information Sharing
- Many technology standards consortia
- Asset, Resource, and Capability Sharing
- Ex: technology collaborations like the PowerPC chip between Motorola, IBM and Apple
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Term
Type of Alliance: Equity, Long-Term |
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Definition
- Cross-Equity: Partners take ownership in one party or each other
- Anheuser-Busch's cross ownership with Kirin in Japan and Modelo in Mexico
- Shared Equity
- Stand-alone joint ventures like Dow-Corning
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Term
Type of Alliance: Equity, Permanent |
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Definition
- Cross Equity
- Keiretsu in Japan or Chaebols in South Korea
- Shared Equity
- Caltrex, which was jointly owned by Chevron and Texaco prior to their merger
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Term
Types of Alliance Partners
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Definition
- Rivals
- New Entrants
- Suppliers
- Customers
- Substitutes
- Complementors
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Term
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Definition
- Partner with one or more suppliers or customers
- Typically done to create more value for the end customer and to lower total production costs along the value chain
- Ex: Timkin and suppliers
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Term
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Definition
- Partner with a rival or potential competitor to gain access to multiple segments of the industry and reduce risk, improve efficiency, or foster learning
- Ex: Mondavi and top foreign wine producers
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Term
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Definition
- The notion that companies are complementers when they make markets and competitors when they divide markets
- Relationship called a value net
- Situation in which firms are simultaneously competitors in one market and collaborators in another
- Purpose: find ways of increasing the total value created by parties in the value net (competitors, customers, complementers, suppliers), not just determining how to compete for industry profits
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Term
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Definition
- Poor contract management
- Misrepresentation of resources and capabilities
- Misappropriation of resources and capabilities
- Failure to make complementary resources available
- Being held hostage through specific investments
- Misunderstanding a partner's strategic intent
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Term
Levers for Increasing the Probability of Alliance Success |
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Definition
- Understand the determinants of trust
- Be able to manage knowledge and learning
- Understand alliance evolution
- Know how to measure alliance performance
- Create a dedicated alliance function
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Term
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Definition
- Cycle: Dedicated Asset Investments, Knowledge Sharing Routines, Inter-Firm Trust
- Trust is one party's confidence that the other party in the exchange relationship will fulfill its promises and commitments and will not exploit its vulnerabilities
- Doesn't adhere to alliances and classical economic perspective but..
- Trust lowers transaction costs, search costs, contracting costs, monitoring costs, enforcement costs
- Trust increases knowledge sharing and increases investments in dedicated assets
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Term
Relational Quality of Trust |
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Definition
- Initial Conditions
- Negotiation Process
- Reciprocal Experiences
- Outside Behavior
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Term
Components of a Dedicated Alliance Function |
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Definition
- Alliance Business Case
- Partner Assessment and Selection
- Alliance Negotiation and Governance
- Alliance Management
- Assessment and Termination
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Term
Questions to ask when determining when partners fit |
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Definition
- Strategic fit?
- Resource fit?
- Cultural fit?
- Structural fit?
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Term
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Definition
- Merger
- Consolidation or combination of one firm with another
- Acquisition
- The purchase of one firm by another so that ownership transfers
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Term
Motivations for Mergers and Acquisitions |
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Definition
- Managerial Self-Interest (Managerialism): Manager can conceivably make acquisitions and even willingly overpay them to maximize their own interests at the expense of shareholder wealth
- Hubris: Managers may make mistaken valuation and have unwarranted confidence in their valuation and in their ability to create value because of pride, over-confidence and arrogance
- Synergy: Managers may believe that the value of the firms combined can be greater than the sum of the two independently
- Reduced threats, Increased market power and access, Realized cost savings, Increased financial strength, Sharing and leveraging capabilities
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Term
Why Mergers and Acquisitions enhance shareholder value.. |
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Definition
- Reducing specific threats
- Backward integration to reduce threats from powerful suppliers
- Increasing market power and access to markets
- Cost savings
- Economies of scope (or scale economies)
- Enhancing financial strength
- Sharing and leveraging capabilities
- Absorbing/assimilating target firm's resources and capabilities, especially target firm's knowledge
- Combining firm resources/capabilities to create valuable and rare bundle of resources
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Term
Criticism of Acquisitions as a Vehicle |
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Definition
- Partly by-product of highly visible examples of acquisitions that turned out badly
- Examples
- Quaker's acquisition of Snapple
- AT&T's acquisition of NCR
- AOL's acquisition of Chrysler
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Term
Benefits and Drawbacks of Acquisitions over Internal Development |
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Definition
Benefits
- Speed
- Critical Mass
- Access to complementary assets
- Reduced competition
Drawback
- More expensive
- Inherit adjunct businesses
- Cannot spread commitment over several years (one-time, all-or-nothing decision)
- Potential for organizational conflict
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Term
Types of Acquisitions: Vertical |
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Definition
Objectives
- To secure reliable supply of important input
- Create more value for end customers by improving upstream or downstream activities
- Reduce total production costs across the value chain
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Term
Types of Acquisitions: Horizontal |
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Definition
- Goal is typically to expand acquirer's product offerings
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Term
Type of Acquisitions: Complementary |
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Definition
- Goal is to acquire complementary resources/capabilities that can benefit acquiring firm or both firms
- Ex: Best Buy's acquisition of Geek Squad
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Term
Classification of Acquisitions: Overcapacity |
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Definition
- Example
- Objectives
- Eliminating capacity, gaining market share and increasing efficiency
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Term
Classification of Acquisition: Roll-up |
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Definition
- Example
- Service Corporation International more than 100 acquisitions of funeral homes
- Objectives
- Efficiency of larger operations
- Economies of scale, superior management
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Term
Classification of Acquisitions: Product/Market Extension |
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Definition
- Example
- Pepsi's acquisition of Gatorade
- Objectives
- Synergy of similar but expanded product lines or geographic markets
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Term
Classification of Acquisitions: R&D |
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Definition
- Example
- Intel's dozens of acquisitions of small high tech companies
- Objectives
- Short cut to innovation by buying it from small companies
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Term
Classification of Acquisitions: Industry Convergence |
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Definition
- Example
- AOL's acquisition of Time-Warner
- Objectives
- Anticipation of new industry emerging; culling resources from firms in multiple industries whose boundaries are eroding
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Term
Acquisitions: Pricing and Premiums
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Definition
- Factors in determining offer price
- Current market value
- Stock price, number of outstanding shares
- Intrinsic value
- Value of target for a particular buyer/owner
- Purchase price = price actually paid
- Almost invariably exceeds market price prior to news of potential acquisition
- Premium
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- Difference between market value before news of acquisition and purchase price
- Recent Avg: 30-45%
- Walk-away price
- Price at which acquirer would nix a prospective deal
- Acquirers should set a walk-away price early in the process
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Term
Problems of Acquisition Premiums: The Synergy Trap |
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Definition
- Premiums increase the level of returns the combined businesses must extract
- The longer it takes to implement performance improvements, the more likely the acquisition will fail
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Term
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Definition
- Decision-Making Process Problems
- 1. Idea
- 2. Justification due diligence, negotiation
- Strategic Assessment: process of determining how an acquisition will contribute to overall strategy and competitive position.
- Integration Process Problems
- 3. Acquisition integration
- 4. Results
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Term
Two Issues of Integrating and Implementing an Acquisition |
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Definition
- Extent to which strategic interdependence is rationale for acquisition
- Greater strategic interdependence argues for greater integration
- Extent to which acquired firm needs autonomy to continue to be valuable
- Valuable employees of acquired firm may leave if too much autonomy is lost
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Term
Lessons from Successful Serial Acquirers |
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Definition
- Implementation is a process not an event so start early
- Integration is a full-time job
- Make key decisions quickly
- Greater "efficiencies" is an explicit goal of many acquisitions
- Integration should address cultural as well as technical issues
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Term
M&A and Industry Life Cycle |
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Definition
- Introduction
- Tends to be R&D and product-related
- Growth
- Tends to be for acquiring products that are proven and gaining acceptance
- Maturity and Decline
- Primarily for dealing with over capacity in the industry
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Term
Hui: Model Company for Strategic Implementation |
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Definition
- Structure: A flat structure facilitates the flowing of information and fast decision-making
- Systems: Systems are in place to support the firm's growth strategy through innovation
- People: Selection and retention of people are rigorously managed
- People (Culture): Selection and retention reinforces a culture that values innovation
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Term
Strategic Formulation and Implementation |
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Definition
- Formulation: The central, integrated, externally oriented concept of how we will achieve our objectives
- Cycle between Formulation and Implementation
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- Decision-Making: Arenas, Staging, Vehicles, Differentiators, Economic Log
- Implementation Levers and Strategic Leadership
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Term
When a firm is experiencing difficulties or success
3 questions |
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Definition
Difficulties
- Is its strategy flawed?
- Is the implementation of its strategy flawed?
- Are both strategy and implementation flawed?
Success
- Is its strategy well developed?
- Is the implementation of its strategy well done?
- Are both strategy and implementation on track?
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Term
Examples of the "Knowing-Doing" Gap
Internal and External Resistance |
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Definition
Internal: Business units, Culture (IS KEY)
- SAP attempted to launch consulting service to supplement its core technology offering but failed to align with SAP Culture
- SAP implementations are complex and required intimate knowledge of the product and the company
External
- When Compaq tried to copy Dell's direct-sales model, it met stiff resistance from Comp USA, Best Buy, and other retailers
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Term
Key Facets of Strategic Implementation |
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Definition
- Intended Strategy becomes Realized and Emergent Strategies through Implementation Levers and Strategic Leadership
- Implementation Levers
- Organization Structure
- Systems and Processes
- Peoples and Rewards
- Strategic Leadership
- Lever and resource allocation decisions
- Communicating the strategy to stakeholders
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Term
Implementation Levers: Organizational Structure |
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Definition
- Gets most attention, most visible
- Relatively stable arrangement and division of responsibilities, tasks, and people within an organization
- Framework that management has devised to divide tasks, deploy resources, and coordinate departments
- Two Essential Functions
- Ensures control of resource allocation
- Coordinates information, decisions, activities of employees
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Term
Influence between Structure and Strategy |
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Definition
- Traditional view is that strategy determines structure
- Structure should be aligned with strategy
- BUT structure can also shape strategy
- Ex: Air Liquide, locate personnel at client sites
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Term
Forms of Organizational Structure |
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Definition
1. Functional 2. Multi-divisional
3. Matrix
4. Network
5. Partnerships
6. Franchises
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Term
Organizational Structure: Functional |
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Definition
- Corporate Office
- Finance
- Marking/Sales
- Operations
- R&D
- Organizing activities according to the specific functions that a company performs
- Ex: Platypus Technologies has 30 employees organized into small departments: Finance, Marking, HR and R&D
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Term
Organizational Structure: Multidivisional |
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Definition
- Headquarters
- Business Group: product or geographic region
- Business Group A: Finance, Marketing, Operations
- Business Group B: Finance, Marketing, Operations
- One solution to problems of managing activities in multiple geographic markets or managing multiple products
- Ex: GM is organized according to product division (GM Trucks, Chevrolet, Buick, Cadillac)
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Term
Organizational Structure: Matrix |
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Definition
- Hybrid between functional and multi-divisional structure
- Form of organization in which specialists from functional departments are assigned to work for one or more products or geographic units
- Goal of matrix approach is to get benefits of both functional and divisional ways of organizing
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Term
Organizational Structure: Network |
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Definition
- Small, semi-autonomous and potentially temporary groups brought together for a specific purpose
- Ex: Gore Industries' 6,000 employees spread across the world, work in small teams and are encouraged to seek out colleagues on their own
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Term
Partnership vs. Franchises |
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Definition
- Partnerships
- The company is organized as a group of partners who own shares or units in the corporation
- Ex: Most law firms
- Franchises
- Company not only transfers ownership of local facilities to franchisees but franchisees take on all local management responsibility
- Ex: Burger King
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Term
Too much focus on financial accounting performance measures can.. |
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Definition
- Cause managers to lose sight of long-term strategic initiatives
- Divert attention from other key stakeholders
- Potential solution: Balanced Scorecard System
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Term
Implementation Levers: Systems and Processes
Balanced Scorecard (BSC) System |
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Definition
- Balanced Scorecard: Generic term for performance measurement and management systems
- Seek to balance concerns with short-term financial performance and need to pursue longer-term (often intangible) objectives
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Term
Balanced Scorecard System supports.. |
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Definition
- Translating strategy into tangible and intangible performance metrics
- Using a strategy map to ensure that metrics are aligned with strategy
- Making Strategy a continuous and dynamic process
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Term
BSC Systems: Four Perspectives on Performance |
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Definition
- Financial
- External Relations
- Customers/customer satisfaction
- Other external stakeholders
- Internal Business Processes
- Internal processes with implications for shareholders and customers
- Learning and Growth Perspective
- Change, innovation, and growth
- For each perspective you need to develop objectives, measures, targets and initiatives (activities)
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Term
BSC System Strategy Map: Learning and Growth Perspective |
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Definition
- Organizational Capital
- Culture
- Leadership
- Alignment
- Teamwork
- Information Capital
- Human Capital
- Managers should indicate what needs to be done in terms of people, product and process development
- Leads to Internal Perspective
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Term
BSC System Strategy Map: Internal Perspective |
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Definition
- Operations Management Processes
- Supply, Production, Distribution, Risk Management
- Customer Management Processes
- Selection, Acquisition, Retention, Growth
- Innovation Processes
- Opportunity ID, R&D Portfolio, Design/Develop, Launch
- Regulatory and Social Processes
- Environment, Safety and Health, Employment, community
- Leads to Customer Perspective
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Term
BSC System Strategy Map: Customer Perspective |
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Definition
- Customer Value Proposition
- Product/Service Attributes
- Price, Quantity, Availability, Selection, Functionality
- Relationship
- Image
- Leads to Financial Perspective
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Term
BSC System Strategy Map: Financial Perspective |
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Definition
- Long-Term Shareholder Value
- Productivity Strategy
- Improve Cost Structure
- Increase Asset Utilization
- Growth Strategy
- Expand Revenue Opportunities
- Enhance Customer Value
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Term
Implementation Levers: People and Rewards |
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Definition
- People: focus on people first, strategy second
- Ex: JetBlue and Southwest Airlines both expend considerable effort making sure new hires will fit the firm
- Rewards: Serve as a force of control over outcomes or behaviors. Consists of..
- Performance evaluation and feedback
- Compensation
- Salary, bonuses, stock, promotions, coveted office space
- Ex: GE which owns several unrelated companies, links division manager pay to the performance of the unit they manage
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Term
People and Rewards: Positive and Negatives |
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Definition
Positives
- Many managers focus on minimizing costs of human resources (typically largest part of operating costs)
- Stock market tend to respond positively to downsizing
- Focusing on human capital has positive effects on several dimensions of operational performance
- Human Capital is key to competitive advantage
Negatives
- Downsizing is often followed by productivity declines
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Term
Common Management Follies in Reward Systems |
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Definition
- We Hope For..
- Long term growth
- Teamwork
- Setting stretch goals
- Downsizing
- Candor
- But we often reward for..
- Quarterly earnings
- Individual effort
- Achieving basic goals
- Adding key staff
- Reporting good news (even if not true)
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Term
Two Main Responsibilities of Strategic Leadership |
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Definition
- Making substantive implementation lever and resource allocation decisions
- Communicating the strategy to key stakeholders
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Term
Strategic Leadership: Communicating with Key Stakeholders |
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Definition
- Internal
- Upward
- Convince top management of a new strategy
- Downward
- Enlist support of those who implement
- Across
- Win support of other units within the firm
- External
- Outward
- Win cooperation of external stakeholders including customers and distributors
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Term
Three C's of Strategy Communication |
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Definition
- Contacts: Need connections with "influential others"
- Cultural Understanding: Need rich familiarity with organization's culture
- Credibility: Trustworthiness, reliability and integrity of leadership (of the communicators)
- When communicating with Key Stakeholders use the three C's in all directions
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Term
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Definition
- The system by which organizations, particularly business corporations, are direct and controlled by their owners
- Broadly, determines how all stakeholders influence the corporation
- i.e. Shareholders, Management, Board, Employees, Society, Environment
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Term
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Definition
- Principals: Shareholders of a firm
- Agents: Act on behalf of principals in managing the firm
- When interests are virtually identical, the agency problem is small and executives do what is in principals' best interests
- However, interests often do not overlap. Then agents may act to detriment of principals and visa-versa)
- Ex: Raise salaries and reduce returns
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Term
Roles and Actions of Board of Directors |
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Definition
- Monitoring
- Executive compensation
- Executive succession
- Audit review
- Advice
- Advocacy
- Relationships with lenders, suppliers and customers
- These roles and actions are intertwined within the cycle of strategy formulation/implementation and firm performance
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Term
Staggered Boards and Board Involvement |
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Definition
- Board elections are staggered so the entire Board does not turn over at once
- Nearly 2/3 of boards today are considered staggered
- Phantom Board: no involvement in the strategic management process of the firm
- Active Board: the public (and major stakeholders) have higher expectations for board involvement today
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Term
Incentive Alignment: Principals vs. Agents |
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Definition
- When conflicts of interest arise between principals and agents incentive alignment can solve such problems
- Example: Company receives a buy-out offer
- Shareholders (principals) would benefit because price assures a good return on investment
- Management (agents) resists because they may lose their jobs
- Incentive Alignment: Boards can include "golden parachute" provisions in manager's compensation packages
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Term
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Definition
- Annual Bonus Plans: Oldest form of incentive pay. Board can evaluate executives' performance along multiple dimensions and allocate a year-end cash aware
- Stock Options: An employee receives the right to buy a set number of shares of company stock at a later date for a predetermined price
- Other Long-Term Incentives: Long-term bonuses linked to performance over several years. May help executives avoid short-term myopia and focus on long-term
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Term
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Definition
- Corporate Control: The right to choose members of the board of directors of a company and to control all major decisions made by a company
- Market for Corporate Control: Control over public corporations is traded and this theoretically puts some pressure on managers to perform, otherwise their corporation can be taken over
- Process: Shareholders elect Board who hire/fires Top Management who directs Corporation
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Term
Poor Corporate Governance
Recent Examples of Scandal-Ridden non-U.S. multinationals |
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Definition
- Netherlands Ahold Group (grocery stores)
- Italy's Parmalat (dairy and food products)
- France Vivendi (entertainment)
- French-Belgian Firm ELF (petroleum)
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Term
Corporate Governance: US vs Japan |
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Definition
- Owner-manager relationship
- US: Adversarial
- Japan:Co-operative
- Manager and shareholder relationship
- US: Through one company
- Japan: Through a Keiretsu (group of interlocking companies)
- Ownership concentration
- US: Control Function
- Japan: Monitoring Function
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Term
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Definition
- Ideals governance standards formulated by regulatory, market and government institutions
- UK: The Cadbury Code
- US: Sarbanes-Oxley Act
- Public Company Accounting Oversight Board
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