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How many knowledge areas? |
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Whats are the 5 process groups? |
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Initating Planning Executing Monitoring & Control Closing |
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What are the 9 Knowledge areas? |
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Integration Scope Time Cost Quality Human Resources Communication Risk Procurement |
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It is the practice of making certain that every part of the project is coordinated. |
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It involves management of the requirements, details and processes. |
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concerned with resources, activities, scheduling and schedule management. |
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outputs of different processes are measured against some predetermined acceptable measure |
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Human Resource Management |
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involves assigning staff; assess performance of project team members, and overall management of the project team. |
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Communications Management |
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This area focuses on keeping the project’s stakeholders properly informed throughout the entire project. |
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Specifically the project manager must identify risks and also plan how to respond to the risks if they occur |
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This area focuses on a set of processes performed to obtain goods or services from an outside organization. |
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This knowledge area includes cost estimating and budgeting |
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temporary in nature, resulting in unique outputs |
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The key differentiator of projects and operations |
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projects are temporary in nature, resulting in unique outputs – where as operations are ongoing in nature. |
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Projects are often conducted to support the organizations’ strategic plan, and to support one or more strategic elements, such as: |
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Market demand, Organizational need, customer request, technological advance and/or a legal requirement. |
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Document that formally authorizes a project & meets stakeholders needs and expectations |
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collection of projects, which when executed together yields in some additional benefits, than when performed one after the other. |
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PMO – Project Management Office |
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A department that centralizes the management of projects. |
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>Least authority for the project manager
>Project manager plays the role of an Expeditor or Coordinator
>The project team will have a home to go, at the end of the project |
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>In a projectized organization, the project manager has maximum authority
>All the project managers, report to the program manager
>No home for project team members after project is finished |
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>2 Bosses – Functional Manager and Project Manager
>A matrix organization is a mix of projectized and functional organization |
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A matrix organization can take 3 forms: |
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o Strong matrix o Weak matrix o Balanced matrix |
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Resources, Schedule, Budget, Quality, Scope, Risk |
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the project manager has more authority |
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the functional manager has more authority |
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both share an equal power. (Assume for test) |
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An S-curve is typically used to represent? |
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location to facilitate communication within the team |
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the standard technique that is used to test only a small sample of products instead of all the products manufactured |
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According to PMBOK 90% of Project Managers time is spent? |
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an indication that the risk is about to occur or has occurred |
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Learning curve estimation uses the principal? |
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The cost per unit will decrease as more units of work are manufactured |
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process where a committee asks questions from project representatives as part of the project selection process. |
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most common cause of conflicts? |
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Calculates theoretical early start & finish dates & Late start and finish dates. |
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Can there be MULTIPLE CRITICAL PATHS? |
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80/20 rule – 80% of all issues stem from 20% of root causes |
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Used to determine if process is within acceptable limits. |
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a data point falls outside defined limits |
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if 7 consecutive data points fall on one side of MEAN, it is not random and is out of control |
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Positive Risk response strategies |
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o Acceptance o Exploit – Making sure opportunity occurs o Enhanced - Increase likelihood o Share – Allocate ownership to a third party |
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Waiting to define the work until you are about ready to actually do it. |
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the features and functions that characterize a product, service or result |
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a group of related projects |
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A collection of projects or programs that meet strategic business objectives |
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Person/group that funds the project |
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recognizing that a proect or phase should begin and commiting to it |
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developing and maintaining a workable plan to accomplish the project objectives |
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Coordinating people and other resources to carry out the plan |
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Monitoring and Controling |
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ensuring that project objectives are met by monitoring and measuring progress and taking corrective actions when necessary |
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formalizing acceptance of the project or phase and brining it to an orderly end |
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what is the 1st project document? |
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Formal, approved document used to manage project execution |
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Configuration management system |
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tool to help facilitate change control activities.- Set of procedures designed to track changes to any characteristic or product being developed.- |
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formally constitued group of stakeholders responsible for reviewing, evaluating, and determining the final disposition of the changes being requested |
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Requirements Management Plan |
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Document which specifies "HOW" requirements will be analyzed, documented, and managed thorughout the project. |
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Planned work is contained in the lowest level of WBS components |
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Acceptance of work results |
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Correctness of the work results |
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used to assess the magnitude of variation from the scope baseline and determine whether corrective or preventive actions are required |
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the initiation sucessor activity depends on completion of the predecessor activity
*Initiation to completetion* |
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the completion sucessor activity depends on completion of the predecessor activity
*Completion to Completion* |
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the initiation sucessor activity depends on initiation of the predecessor activity
*Initation to Initiation* |
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the completion sucessor activity depends on initiation of the predecessor activity
*Completion to Initiation* |
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Allows an acceleration of the successor actvity so that it partially overlaps its predecessor activity |
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directs a delay in the initiation of the successor activity |
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Uses results from a previous, similar project as the basis for estimating the current project. **Less Accurate** |
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Uses a statistical relationship (such as a cost-per-square-foot formula)to calculate parameters on the current project. |
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Improves accuracy by accounting for uncertainty and risk. |
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resource availability data is applied to the schedule network to determine a resource constrained critical path known as the critical chain. |
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any form of schedule network analysis in which scheduling decision are driven resource constraints. |
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What-If scenario Analysis |
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Calculating multiple project durations with different sets of activity assumptions. (Monte Carlo Analysis) |
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applying the schedule accelerations or delays determined during activity sequencing in order to develop a viable schedule |
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Shortening project schedule without changing project scope in order to meet schedule constraints, imposed dates, or other schedule objectives. |
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Amount of time an activity may be delayed from its early start without delalaying the project finish date |
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The amount of time an activity can be delayed without delaying the early start of any immdeiately following activities |
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adding additional resources, approving overtime or expediting deliveries along the critical path |
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Doing activities in parallel that would ideally be done in sequence- usually resulting in rework and increased risk |
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The cost of individual work-packages or activities is estimated at a high level of detail, then summarized to higher levels for reporting and tracking purposes. |
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Specific activity cost estimates may include contingency reserves to account for cost uncertainty |
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Cost estimates should include estimates for all the activites required to produce a quality product such as quality planning, control, testing, and rework. |
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Project cost estimates include responsive bids from qualified vendors |
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Costs directly attribute to the work on the project (travel, team, wages, recognition, costs of materials) |
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Overhead items or costs incurred for the benefit of more than one project (taxes, software, fringe benefits, janitorial services) |
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cost estimates for work packages is summarized at the higher compnent level and ultimately for the entire project |
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Budget reserve analysis can establish both contingency and management reserves for the project |
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budget allowance for identified risks |
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budget allowance for unplanned changes to overall project scope or cost |
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Funding limit reconciliation |
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difference between planned expenditures and acailale funding in a given time period may necessitate rescheduling of work to level the rate of expenditure |
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Cost performance baseline |
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an authorized time-phased budget at completion (BAC) used to measure, monitor and control overall costs performance on the project |
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Project funding requiremens |
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total funding requirements as derived from the cost baseline plus any management reserves. |
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Budgeted Cost for Work scheduled |
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Budget Cost for Work Performed |
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Actual cost of work performed |
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Total benefits (income /revenue) - Total Costs |
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The rate at which revenues and costs are equal |
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the time necessary to recover your investment and become profitable **Includes development time** |
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the ratio of benefits to to the costs. |
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the NPV of the project not performed so that another one could be. |
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Should sunk costs be considered when determining whether to continue with a troubled project? |
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the degree to which a set of inherent charactieristics fulfill requirements |
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Keeping errors out of the process |
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the esult conforms or it does not |
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A category assigned to products or services having the same functional use but different technical characteristics |
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Keeping errors out of the hands of customers |
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The result is rated on a continuous scale that measures the degree of conformity |
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the values of repeated measurements are clustered and have lttle scatter |
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the measured value is very close to the true value |
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identifies stakeholders with a particular interest in, or impact on, quality |
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Cost performance baseline |
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documents the accepted time frames for measuring cost performance |
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documents the accepted time frame for schedule performance |
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Contains information on threats and opportunities that may impact quality requirements |
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business case for each quality activity compares the cost of the quality step to the expected benefits |
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all costs incurred over the life of the product by investing in prevention, appraisals, and costs incurred due to failure |
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comparing project practices to those of comparable projects in order to identify best practices, generate ideas for improvement, and to provide a basis for measuring performance |
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a statistical framework for systematically changing all of the important design factors, rather than changing them one at a time |
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Choosing part of a population of interest for inspection |
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a graphical representation of a process showing the relationships among the process steps |
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a statistics driven approach for eliminating defects in a process. **To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities** |
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a production practice cenetered around creating more value with less work by removing process steps which add no value from the customer's perspective |
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combines approches from both lean manufacturing and six sigma methodologies |
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Quality function Deployment |
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set of planning and communication routines which help link the design of the components to the needs of the customer |
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Capability Maturity Model Integration (CMMI) |
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A framework that desribes the key elements of an effective product development and maintenance process. |
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used to visually identify logical grouping based on natural relationships |
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a diagram of forces for and against a given change |
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ideas are brainstormed in small groups then reviewed by a larger group |
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Multiple sets of information organized into rows and columns with intersecting cells describing the relationship between information sets |
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provides a wal of ranking a diverse set of problems and/or issues by importance |
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describes how the project team will implement the quality policy |
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an operational definition that describes a project or product attribute and how it will be measured |
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a structured tool used to verify that a set of specific steps has been performed |
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details the steps for analyzing processes to identify activities which enhance value |
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structured, independent reviews to ensure project activities comply with organizational and project policies and procedures |
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Following the steps outlined in the process improvement plan to identify needed improvments |
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team members selected in advance |
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with functional managers and other project teams to ensure appropriately competent staff are authorized to work on the project within the required time frame |
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When the required competencies are not available within the organization that may be acquired from outside sources such as consultants or subcontractors |
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Management has close supervision on employee's (no trust) |
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Management has loose supervision on employee's (high trust) |
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treating conflict as a problem to be solved by examining alternatives (ALWAYS A GOOD THING) |
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Searching for solutions that bring some degree of satisfaction to all parties ***Lose-Lose*** |
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emphasizing areas of agreement rather than areas of difference |
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incorporating multiple viewpoints and insights from differing perspectives, leads to consensus and commitment. |
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retreating from an actual or potential conflict situation |
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Pushing one's viewpoint at the expense of others ***Win-Lose*** |
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Communicating the project vision and inspiring the team to achieve high performance |
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Interactive Communication |
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Multidirectional exchange of information |
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distribution of info to a specific audience without confirmatino that it was received or understood (letters, memos, reports, etc.) |
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requires the audience to access the info at their own discretion |
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Collects in from experts but keeps them seperate |
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An uncertain event or condition that if it occurs, has an effect on at least one project objective. |
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Risk BreakDown Structure (RBS) |
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Lists categories under which risk may arise. |
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a technique for determining which risks have the greatest potential impact on the project ***Tornado Diagrams*** |
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Expected Monetary Value (EMV) |
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Statistical technique for calculating average outcomes when future scenarios contain uncertainty ***Decision Tree Analysis*** |
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a simulation uses a model that translates specified project uncertainties into their potential impacts on project objectives ***Monte Carlo Simulation*** |
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risks that arise as a direct result of implementing a risk response |
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risks that remain after the risk response |
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Procurement Management Plan |
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describes how the procurement processes will be managed from developing procurement documents through contract closure |
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Procurement Statements of work |
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defines the portion of the project scope that is to be included within the related procurement contract |
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conclusions regarding which products and services will be acquired from outside the project team |
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used to solicit proposals from prospective sellers |
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Source selection criteria |
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used to rate or score prospective seller proposals |
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processed through the perform integrated change control process |
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Request for information (RFI) |
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a document in which the buyer requests general info related to the sellers product, service, or capabilities |
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Request for proposal (RFP) |
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a document used to request details of how a prospective sellers products or services will be able to meet the needs of a specific application |
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Generally equivalent to an RFP, but can have a more specific meaning in some application areas |
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Request for Quotation (RFQ) |
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a document used to request price quotations from perspective sellers of common products or services |
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Generally used when it is known that a contract will definetly be awarded to one of the proposals submitted |
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Invitation for Negotiation |
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Generally used in government contracts to ensure that everyone who may have an interest in contracting with the offering party has a chance to do so |
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meetings with all prospective sellers prior to submittal of bids |
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Proposal evaluation techniques |
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the formal review process defined by the buyers policies |
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the procuring organization may elect to prepare its own independent estimate, or have an estimate of costs prepared by an outside professional estimator, to serve as a benchmark on proposal responses |
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evaluation of proposals by a multi-disciplinary review team |
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clarification of the structure, requirements, and terms of the mutual agreement |
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Contract change control system |
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defines the process by which the procurement can be modified |
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Procurement performance review |
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a structured review of the sellers progress to deliver project scope and quality, within cost and on schedule |
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to verify the sellers compliance with the procurement contract |
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periodic information regarding how effectively the seller is achieving contractual obligations |
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Payments are typically processed by the buyers accounts payable system after the work has been approved as satisfactory by the project team |
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System for settlement of claims, disputes, or appeals where the buyer and seller cannot agree impact of, or compensation for changes |
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