Shared Flashcard Set

Details

Business
Ch.13 Social Psychology - Kassin et al.
24
Psychology
Undergraduate 2
12/05/2012

Additional Psychology Flashcards

 


 

Cards

Term
Industrial/Organizational Psychology
Definition
The study of human behavious and other organizational settings.
Term
Hawthorne Effect
Definition
The finding that workers who were given special attention increased their productivity regardless of what actual changes were made in the work setting.
Term

Although flawed, job interviews consistently make for better hiring decisions. 

 

True or False?

Definition

False. 

A lot of people fake who they are in interviews in order to show themselves as the person that they think the interviewer wants to hire. 

Term
Integrity Tests
Definition
Questionnaires designed to test a job applicant's honest and character. 
Term

There are three general standardized test types:

 

 

Definition

1. Intelligence Tests

2. Job-specific Knowledge Tests

3. "common sense" Tests

Term
Overt Test
Definition
An integrity test in which the purpose is obvious to the test-taker
Term
Covert Test
Definition
An integrity test in which items measure broad personality characteristics that are not clearly related to the workplace. 
Term

Covert tests are harder to "fake good" on than overt tests.

 

True or False?

Definition
True.
Term
Structured Interview
Definition
An interview in which each job applicant is asked a standard set of questions and evaluated on the same criteria.
Term
Assessment Center
Definition
A structured setting in which job applicants are exhaustively tested and judged by multiple evaluators. 
Term

Managing Affirmative Action

Ways to combat preferential selection practices

Definition

1. Set and communicate clear and explicit qualifications criteria

2. Be certain that methods are percieved as fair by applicants

3. Provide target applicant and co-workers with specific feedback   about the target's job qualifications.

4. Develop socialization strategies that keep target applicants from making negative self attributions.

5. Emphasize the target apllicant's unique contributions to the organization.

6. Point out that affirmative action does not imply hiring by quotas, since other job-relevant attributes are considered as well.

7. Recognize that affirmative action cannot solve all problems faced.

Term
Performance Appraisal
Definition
The process of evaluating an employee's work within the organization. 
Term

A problem with having workers evaluate their own job performance is that self-ratings are overly positive.

 

True or False?

Definition
True.
Term
Contigency Model of Leadership
Definition
The theory that leadership effectiveness is determined both by the personal characteristics of leaders and by the control afforded by the situation.
Term
Normative Model of Leadership
Definition
The thoery that leadership effectiveness is determined by the amount of feedback and participation that leaders invite from workers. 
Term
Transactional Leader
Definition
A leader who gains compliance and support from followers primarily through goal setting and the use of rewards.
Term
Transformational Leader
Definition
A leader who inspires followers to transcend their own needs in the interest of a common cause. 
Term

The most effective type of leader is one who know how to win support through the use of reward.

 

True or False?

Definition
False.
Term
Characteristics of Transformational Leaders
Definition

1. Charisma

2. Inspiration

3. Intellectual Stimulation

4. Individualized Consideration

Term
Expectancy Theory
Definition
The theory that workers become motivated when they believe that their efforts will produce valued outcomes.
Term

People who feel overpaid work harder on the job thatn those who see their pay as appropriate. 

 

True or False?

Definition
True.
Term
Endowment Effect
Definition
The tendency for people to inflate the value of onjects, goods, or services they already own. 
Term

People losing money on an investment tend to cut their losses rather than hang tough.

 

True or False?

Definition
False.
Term
Sunk Cost Principle
Definition
The economic rule of thumb that only future costs and benefits, not only past commitments, should be considered in making a decision. 
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