Term
What is a business model? |
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Definition
Describes the logic of a company-how it operates and creates and captures value for stakeholders in a competitive marketplace. |
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Explain the four components of a business model. |
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Definition
1)A customer value proposition 2)A profit formula 3)Key resources 4)Key processes |
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Give and Explain examples of business models. |
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Definition
1)Low cost=lower cost to user, lower margins, must count on high volume for profit. 2)Differentiation=high value to user. Possible lower volume but higher margin. |
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1)Threat of new entrants 2)Bargaining power of suppliers 3)Threat of substitute products or services 4)Bargaining power of buyers 5)Rivalry amongst existing competitors |
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b. Be able to apply Porter’s theories to the company for which you currently work including how to use these theories to better position (gain more power) your company |
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Definition
ex. Bargaining power of buyers using cash, checks or different charge cards forces us to offer rewards and perks. |
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Know how to explain vertical integration |
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Definition
refers to the management control of varying aspects in the supply chain for output. ie. owning the steel mill that supplies steel to make the cars in your own facility. |
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Corporate social responsibility model which states that every business decision affects a wide variety of people benefitting some and imposing costs on others. |
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Operations and Supply Management |
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Definition
Design, operation and improvement of the systems that create and deliver the firms primary products and services. |
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Definition
Efficient is doing something at the lower cost. Effective is doing the right things to create the most value for the company. |
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Definition
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Definition
occurs when a firm seeks to match what a competitor is doing by adding new features,services or technologies to existing activities. . |
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Explain productivity measurements |
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Definition
Outputs/Inputs A measure of how well resource are used. |
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Be able to explain/apply a efficiency vs. effectiveness tradeoff |
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Definition
Occurs in the service industry whereas customers interfere with a business by asking questions, demanding service and even changing their minds which prohibits a business from being efficient. |
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Term
Strategic vs tactical forecasts |
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Definition
Strategic is used to set the strategy of how we will meet demand long term. Tactical is used to estimate demand in the relative short term/weeks or 6 months. |
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Term
Dependent vs Independent Demand |
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Definition
Dependent demand is the demand for a product that is caused directly by the demand of another. ie. the demand for bicycle tires is dependent upon the demand of bicycles in a manufacturing company. Independent demand is a demand for a product that is not related to the demand of another item. ie. the total number of total number of bicycles sold is not derived from other products. |
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Definition
- cyclical elements-ex. war, economic factors, elections, socialogical pressures.
- random variation-caused by chance events.
- auto correlation-denotes the persistance of an occurence
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Term
Time series analysis-5 factors How to choose |
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Definition
- -time horizon to forecast
- -data availability
- -accuracy required
- -size of forecasting budget
- -availability of qualified personnel
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Linear Regression formula |
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Definition
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Term
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Definition
- simple-used to forecast demand and removes random fluctuations.
- weighted-allows a given "weight" to be included in the element so long as the sum = 1.
- exponential smoothing-used when the most recent data is more relavant than older.
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Definition
-a tendency towards a demand based on historical data - |
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Term
- Data Set
- Elements
- Variables
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Definition
- -group of data used for a particular study
- -people, objects, events or other entities described in a data set
- -any characteristic of an element
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Term
Time series vs. Cross sectional |
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Definition
=data collected over different time periods
=data collected at the same period or nearly same period of time. |
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Definition
is a set of all elements about which we wish to draw conclusions.
is a subset of the population. |
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Term
Descriptive statistics
statistical inferences
qualitative variables |
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Definition
=the science of describing the important aspects of a set of measurements.
=the science of using a sample of measurements to make generalizations about the important aspects of a population of measurements.
=category variables that simply record the categories that data fall into. |
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Definition
=the overall strategy of a company |
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Definition
Price=what do we charge
Product=what do we make/provide service
Place=how do deliver the product/service. Promotion=communication of our product/service |
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Definition
is used to decide what is most desired by a customer and providing this for them. |
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Definition
geographic=where they live
demographic=age, gender, income psychographic=lifestyle, self concept, self values geodemographic=urban, affluent retirees, exurban,
Benefits= convenience, economy, prestige
Behavioral= occasion, loyalty |
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Segmentation attractiveness |
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Definition
refers to answering the question of is the market worth pursuing. Is it profitable, identifiable, reachable and responsive? |
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Term
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Definition
value proposition=unique value that product/service provides that its competitors don't
salient attributes=Aspect of a product by which the consumer tends to judge a product.
symbols=many times it is the trademark or branding power that is unique.
competition=marketers use distinguishing verbage/symbols to differentiate themselves from their competitors in the marketplace |
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Definition
=displays in 2 or more dimensions the position of products or brands in the consumers mind |
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Definition
competition=who are they and how many will help determine price
cost=how to stay profitable throughout differing levels of demand
company objectives=goals of company
customers=who are they and what do they value
channel members=manufacturers, wholesalers and retailers |
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Definition
as price goes down, demand goes up |
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Term
price elasticity of demand |
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Definition
determines how sensitive demand is relative to price increases |
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formula for price elasticity |
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Definition
% change in quantity demanded / % change in price |
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Term
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Definition
examine relationship between cost, price, revenue and profit among varying degrees of production and sales. Calculate=fixed costs/contributions per unit (price - variable cost)
A formula for Break =Even : Fixed Costs / Price – Variable Costs [Break-Even = Fixed Cost / GPM]
For Example: Sales Price per unit = $100 Variable Unit Costs = $60 (COGS) Gross Profit Margin = $40 Fixed Cost = $100,000
Break-Even = Fixed Costs / (Price – Variable Costs)
Break-Even = $100,000 / ($100 - $60 per unit)
Break Even = $100,000 / $40 per unit
Break Even = 2500 units |
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Term
variable costs
fixed costs |
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Definition
are costs that vary with production such as labor and materials.
remain a constant no matter how many units are produced such as rent, insurance and depreciation of equipment. |
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Term
monopoly
oligopoly
monopolistic competition
pure competition |
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Definition
monopoly=one firm controls the market=less price competition=ex. power company
oligopoly=a small amt of firms control the market=price competition is usually reactionary to competitors=ex. airlines
monopolistic competition=many firms selling differentiated products @ different prices=differentiation more prevalant=watch makers
pure competition=many firms selling commodities for the same prices=very aggressive pricing but through differentiation a company can avoid errosion=farmers |
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Term
factors that influence price elasticity of demand |
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Definition
income effect=as our income goes up we tend to buy more higher priced items
substitution effect=how easy is it for a consumer to replace their focal brand.
cross price elasticity=refers to change in elasticity of complementary products |
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Definition
measures how well a business is using its resources |
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expresses how a business is matching its resources with the opportunities in the external environment. |
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Core Capabilities/Companies |
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Definition
describe skills that differentiate a company from its competitors |
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Definition
describe the item that differentiates the product from it's competitors. |
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Definition
are screening criteria that a firm would use to decide if their products are candidates for purchase |
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Term
- seasonality
- cyclical
- random
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Definition
- good example is snowblowers
- good example is inferior goods during a recession
- good example is ...random
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