Term
|
Definition
| Comprises principles, values, and standards that guide behavior in the world of business |
|
|
Term
|
Definition
| Specific boundaries for behavior that are universal and absolute (freedom of speech, civil liberties, etc.) |
|
|
Term
|
Definition
| Used to develop socially enforced norms (integrity, accountability, trust) |
|
|
Term
|
Definition
Environmental Issues; Civil Rights Issues; Increased Employee-Employer Tension; Chaning Work Ethic; Rising Drug Use
- Social Issues in Business: social consciouness emerges; JFKs consumer bill of rights (saftey, informed, heard); consumer protection groups |
|
|
Term
|
Definition
- Employee Militancy; Human Rights Issues; Covering Up Issues; Disadvantage Consumer
- Business Ethics as an Emerging Field
- Professors write about Social Responsibility
- Philosophers become involved
- businesses become concerned with public image |
|
|
Term
|
Definition
- Bribes and Illegal Contracting; Influence Peddling; Deceptive Advertising; Financial Fraud; Transparency Issues
- Membership in Business Ethics Organization increases; firms establish ethics committees; corporate support for ethics
- Defense Industry Initiative on Business Ethics and Conduct emereges - foundation for the federal sentencing guidelines for organizations |
|
|
Term
|
Definition
| -Theological Discussions of Ethics: Catholic Social Ethics (morality of business, workers' rights, living wages); Protestants (develop ethics courses, encourage hard work) |
|
|
Term
|
Definition
- Sweatshops and Unsafe Working Conditiosn in 3rd-World Countries; Rising Corporate Liability for Personal Damages; Financial Mismanagement and Fraud; Organizational Ethical Misconduct
- Institutionalization of Business Ethics
- Federal Sentencing Guildelines for Organization set tone for compliance
- Preventative actions against misconduct |
|
|
Term
|
Definition
- Cybercrime; Financial Misconduct; Global Issues, Chinese Product Safety; Sustainability; Intellectual Property Theft
- Sarbanes-Oxley Act 2002
= FSGO Reform 2004 |
|
|
Term
|
Definition
| An organization's obligation to maximize positive impact and minimize negative impact on stakeholders |
|
|
Term
| Federal Sentencing Guidelines for Organizations |
|
Definition
- standards and procedures capable of detecting and preventing misconduct
- high level of oversight
- care in delegation of authority
- effective communication
- systems to monitor, audit, and report misconduct
- consistent enforcement
- continuous improvement |
|
|
Term
|
Definition
| the component of corporate culture that captues the values and norms that an organization defines as appropriate conduct |
|
|
Term
|
Definition
- Employee Committment
- Investor Loyalty
- Customer Satisfaction
- Profits |
|
|
Term
|
Definition
- helps identity internal and external stakesholders
- helps monitor and respond to needs, values, and expectations of stakeholder groups |
|
|
Term
|
Definition
| those who have a stake or claim in some aspect of a company's products, operations, markets, industry, and outcomes |
|
|
Term
|
Definition
| those whose continued association is necessary for a firm's survival |
|
|
Term
|
Definition
| those who are not essential to a company's survival (media, trade associations, etc.) |
|
|
Term
|
Definition
The degree to which a firm understand and addresses stakeholder demands
- 3 activities: generation of data; distribution of information; organization's responsiveness |
|
|
Term
| 4 levels of social responsibility |
|
Definition
Economic
Legal
Ethical
Philanthropic |
|
|
Term
|
Definition
| the extent to which businesses strategically meet their economic, legal, ethical and philanthropic responsibilities |
|
|
Term
|
Definition
accountability
oversight
control |
|
|
Term
|
Definition
| refers to how closely workplace decisions are aligned with a firm's stated strategic direction |
|
|
Term
|
Definition
| provides a system of checks and balances that limits employees and minimizes opportunities for misconduct |
|
|
Term
|
Definition
| the process of auditing and improving organizational decisions and actions |
|
|
Term
|
Definition
Deny Responsibility
Doing less than required |
|
|
Term
|
Definition
Admit repsonsibility, but fight it
Doign the least that is required |
|
|
Term
|
Definition
Accept responsibility
Doing what is required |
|
|
Term
|
Definition
Anticipate responsibility
Doing more than is required |
|
|
Term
|
Definition
| situation or a problem that requires thought, discussion, or investigation to make a decision |
|
|
Term
|
Definition
| problem, situation, or opportunity that requires an individual or group to choose among several wrong or unethical actions |
|
|
Term
| Abusive or Intimidating Behavior |
|
Definition
- one of the most common ethical problems
- anything from physical threats, false accusations, profanity, insults, etc.
- intent is important in determining abuse |
|
|
Term
|
Definition
- Joking without malice
- Commission Lying: creating a false perception by choosing words that intentionally deceive the receiver
- Omission Lying: intentionally not informing channel members of problems, related to product that affects awareness, intention, or behavior |
|
|
Term
|
Definition
| exist when an individual must choose whether to advance his or her own personal interests, those of the organization, or some other group |
|
|
Term
|
Definition
| the practice of offering something in order to gain an illicit advantage |
|
|
Term
|
Definition
| the collection and analysis of information on: markets; technologies; customers and competitors; socioeconomic and external political trends |
|
|
Term
|
Definition
- conduct was unwelcome
- conduct was severe, pervasive, and regarded as so hostile as to alter conditions of employment
- conduct was such that a reasonable person would find it hostile or offensive |
|
|
Term
|
Definition
- a personal, loving, and/or sexual relationship with someone with whom you share professional responsibilities
- could cause a conflict of interest or impairment of professional judgement |
|
|
Term
|
Definition
| any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression |
|
|
Term
|
Definition
| exaggerated calims, blustering, or boasting |
|
|
Term
|
Definition
| an advertising message has a tendency to mislead, confuse, or deceive the public |
|
|
Term
|
Definition
| claims can be divided into tests prove and bald assertions (non-establishment claims) |
|
|
Term
|
Definition
| employee helps a consumer commit fraud |
|
|
Term
|
Definition
|
|
Term
|
Definition
| person uses tricks to obtain an unfair advantage |
|
|
Term
|
Definition
| buying or selling of stocks by insiderswho possess material that is still not public |
|
|
Term
| intellectual property rights |
|
Definition
| legal protection of intellectual properties such as movies, books and music |
|
|
Term
| 3 dimensions to effective business ethics compliance |
|
Definition
voluntary practices
mandated boundaries
core practices |
|
|
Term
|
Definition
| the beliefs, values, and voluntary contractual obligations |
|
|
Term
|
Definition
| externally imposed boundaries of conduct (laws and regulations) |
|
|
Term
|
Definition
| documented best practices, often encouraged by legal and regulatory forces |
|
|
Term
|
Definition
Civil law: defines the rights and duties of individuals and organizations; enforced by individuals generally in court
Criminal Law: prohibits specific actions and imposes punishment for breaking the law; enforced by state or nation |
|
|
Term
| 5 Categories of Business Laws |
|
Definition
Regulating Competition
Protecting Consumers
Protecting Equity and Safety
Protecting the Environment
Those that encourage ethical conduct |
|
|
Term
| Laws Regulating Competition |
|
Definition
| prevent the establishment of monopolies, inequitable pricing practices, and other practices that reduce or restrict competition; procompetitive legistlation |
|
|
Term
| Laws Protecting Consumers |
|
Definition
| require business to provide accurate information about products and services and to follow safety standards |
|
|
Term
| Laws Promoting Equity and Safety |
|
Definition
Title VII of the Civil Rights Act
EEOC
Affirmative Action Programs
The Equal Pay Act
OSHA |
|
|
