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Business Ethics 300
Final exam notes
42
Business
Undergraduate 4
10/27/2010

Additional Business Flashcards

 


 

Cards

Term

What is the relationship between ethics and the law?

Definition

·         What is ethical is not always legal, and vice versa

Term

What is the U.S. Sentencing Guidelines (FSGO)?  How does this work? To whom does it apply? When is it invoked? What have been the most significant effects of this law?

Definition

·         The company can choose to blow the whistle on themselves, and get a reduction in their culpablilty score.

·         Courts determine if the business acted criminally, and start with a culpability score of 5, then will be increased or lowered

·         It has made business more responsible, and accountable for their actions

·         Helped prevent criminal actions

Term

 

What are the protections associated with the anti-discrimination laws discussed?

 

Definition

 

·         Whistle blower laws: employer cannot give negative punishment for an employee complaining, in good faith, to govt. officials.

 

Term

 

Illusion of control

 

Definition

 

·         Think we have more control over the outcome than we really do

 

Term

 

Illusion of optimism

 

Definition

 

·         We think things are going to turn out positively without really considering the options

·         Underestimate potential risks

 

Term

 

Confirmation trap

 

Definition

 

·         Finding facts that already prove our point

 

Term

 

The Pygmalion effect

 

Definition

 

·         We live up/down to the expectations that were set for us.

·         Think chameleon, we adapt to our expectations

 

Term

 

Locus of control

 

Definition

 

·         Internal: think we have the ability to control our actions

·         External: think things happen and we cannot do anything about it

 

Term

 

Ego strength

 

Definition

 

·         Healthy ego will be more likely to follow through on a moral issue

 

Term
Kohlberg’s Model 
Definition

 

·         Pre conventional – young, are taught what is right and wrong by punishment and exchanges

·         Conventional: find how to behave due to social norms

·         Post conventional – can take care of yourself, take cues based on your morals rather than what laws are, trust in fairness and rights

 

Term
What is meant by “cognitive moral development?”
Definition
What is meant by “cognitive moral development?”
Term

What are the various types of “moral approbation?”

Definition

·         From others – praise

·         From others – blame

·         From self  

Term
Consequentialism
Definition

·         Based on the consequences – who will be effected and how much?

·         Utilitarianism is one

·         Focuses on the results

·         Cares about outcome, doesn’t care about the means

·         The minorities can get their rights taken away very quickly and easily 

Term
Deontology
Definition

 

·         Based on duty – what is right

·         Golden rule

·         Cares about the principle, not about the outcome

 

Term
Utilitarianism
Definition

·         Decision rule: maximize the greatest good for the greatest number

·         Characteristics: use a scientific formula to judge the greatest good, factoring all the good and bad for everyone

·         Problems and disadvantages:

o   Pro: uses science, takes power away from the all powerful

o   Con: doesn’t take the means into consideration

§  Are able to make unethical decisions this way

Term
Robert Nozick’s Theory of Rights
Definition

·         Decision rule: freedom from force and fraud

·         Characteristics: minimum government intrusion, gives people free will

o   Do what is best for you

·         Problems and disadvantages: disregards the stakeholders 

Term

John Rawls’ Theory of Justice

Definition

·         Decision rule: make a society for the greatest benefit of the least advantaged

·         Characteristics: make things as fair as possible because you may be the one on the bottom

o   Created by a veil of ignorance to create “the greatest benefit to the least advantaged”

o   Creates a social contract

·         Problems and disadvantages: takes away individualism/ meritocracy.

o   Thinks that you are a product of your environment, and you don’t deserve the credit for your successes. You should give back to those in need.

o   Natural lottery 

Term

 

Virtue Ethics

 

Definition

 

·         Decision rule: focuses on the person (their attitude) rather than their action (behavior)


  •  
    • Do no harm
    • Considers the actors character, motivations, and intentions
    • a.         Principles
    • b.         Rules
    • c.         Consequences


 

Term

 

            Emmanuel Kant’s Categorical Imperative

 

Definition

 

·         Decision rule: act as if what you did was going to become a universal rule / universal law of nature

·         Characteristics

·         Problems and disadvantages

 

Term
Deindividuation
Definition

 

·         “I was just doing my job”

 

Term
Diffusion of responsibility 
Definition

·         Makes it easier to make unethical decisions due to being separated from the consequences

·         Far away physically

·         Part of a group with no clear leader

·         Can lead to unethical behaviors 

Term

  • Objectivism

Definition

  •  
    • Ann Rand – be all that you can be and be rational
    • Pro- reinforces personal responsibility
    • Con: Judgmental and individualistic
    • Take care of yourself
    • Laissez-faire capitalism – have the government leave businesses alone
    • Very limited government interference – Capitalism was a perfect system as long as you don’t mess with it

Term

  • Integrative Social Contracts Theory

Definition

  •  
    • Donaldson and Duffy
    • Decision rule: if norm is authentic and doenst violate hypernorms
    • Pro – accepts other cultures without imposing on them
Con – hypernorms are vague  

Term

  • Ethic of Care

Definition

  •  
    • Carol Gilligan
    • Opposite of Noziks theory (Objectivism)
    • Focus on relationships and responsibilities
    • Pro: Protects the weak
    • Con: neglects justice
    • “Feminine Firm” take care of each other 

Term
Conflict of Interest
Definition

  •  
    • When judgment or objectivity is compromised
    • When it looks like, or you do have, interests that may not be at the companies best interest  

Term
Kickback
Definition

  •  
    • : giving someone money because they got you business (third party)
      • Receive a personal gift that is reoccurring
      • Benefit goes to the decision maker 

Term
Rebate
Definition

  •  
    • giving a customer money back to entice their services 

Term
Incentive
Definition
Benefit goes to the purchaser – not conflict of interest
Term
Bribes (Subtle and overt)
Definition

  •  
    • Subtle bribe – gifts of lavish entertainment.  If you cannot pay it back, it is probably unethical
      • Hopes in influencing their decision, but no clear understanding
    • Overt bribes – clear understanding what is going on
      • “Ill give you $$$ if you do XYZ”

Term
Facilitating Payments
Definition

 grease payments “Grease the wheel”

§  Usually a small payment that is made to a lower level government official to get something to happen quickly or more easily

§  If the intention is to change the outcome than it is not ok

o   Allow the payment of ransom

o   Must not change outcome

Term
Order of whistle blowing
Definition

  •  
    • Approach your immediate supervisor
    • Talk to family
    • Take it to the next level while informing your boss
    • Contact the ethics officer
    • Consider going outside the chain of command
    • Go outside the company
    • Leave the company 

Term
False Claims Act
Definition
Whistle Blowers are awarded 15-30% of the damages the government receives
Term
Sarbanes Oxley Act 
Definition

  •  
    • Reaction to corporate scandals
    • Focus on individual …
    • Makes fraudulent reporting a criminal offense
    • Strengthens penalties for corporate fraud
    • Requires corporations to establish codes of ethics for financial reporting
    • Requires greater transparency for investors and stakeholders
    • Makes loans to officers and executives illegal
    • Requires CEO’s and CFO’s to personally certify the company financial statements 

Term
Constructive Discipline 
Definition

  •  
    • Should be done constructively and professionally
    • Done in private
    • Should be consistent
    • They should have some input

Term
Types of terminations and layoffs
Definition

  •  
    • Termination for a cause
    • Termination for poor performance
    • Downsizing and layoffs

Term
‘Expansive View” of Corporate Social Responsibility
Definition

·         Isdell

o   Must accommodate social change

o   Socially responsible behavior can improve businesses public image

o   Resources would be helpful in solving societal problems

o   Have a moral obligation to help solve problems it has created 

Term
“Limited View” of Corporate Social Responsibility? 
Definition

·         Atkins

o   Managers are ethically responsible to earn the most money for stakeholders

o   Social issues should be left to politics and government

o   Business executives have little knowledge in how to solve social problems and little incentive to do so

o   Would undermine a free enterprise system

Term
Ethical behavior
Definition
behavior that is consistent with the principles, norms, and standards of business practice that have been agreed upon by society
Term
Who are stakeholders?
Definition
Any group or individual who can affect or is affected by the
achievement of the firm’s objectives
• Too broad – terrorist stakeholders?
• Hence only those who can legitimately affect or be affected
by a company should be considered stakeholders
• My research is limited to primary stakeholders: customers,
employees, suppliers, the community, and shareholders
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