Term
Corporate Social Responsibility (CSR) |
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Definition
A company’s sense of responsibility towards the community and environment (both ecological and social) in which it operates |
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Term
Stakeholder Model
Definition; Foundation; Pros; Cons
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Definition
Definition:
creates value for all constituents; provides profit as a means to the mission; stakeholders have intrinsic value
Foundation:
1. founder determines the purpose of the business
2. contains more optimistic view of human nature
3. work consciously for common good, instead of allowing the Invisible Hand to just do its thing
Pros:
1. fewer distorted incentives (just money) - e.g. org leaders would probably less tempted to cut corners, stuff profits, etc.
2. reflects changing social expectations
Cons:
1. stakeholder conflicts - org has to balance between stakeholders, and find the optimization - who’s going to pay? E.g. if you want better customer service, your employees will have to work harder.
2. difficult to measure value creation for all stakeholders - unless you measure these things and reward them, your company is no different than anybody else
3. erode ownership rights - If you buy a share of something, you want to have say in it |
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Term
CSR Christian Perspective |
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Definition
Business’ purpose is to provide goods and services and meaningful work
Profit is a unique capability vs. as singular purpose - It’s a means of service to investors and society |
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Term
Stakeholder oriented CSR
Strength |
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Definition
1. Cost, risk reduction(eg. diversity, environment)
2. competitive advantage: attract&retain employees, customers & investors; enchanced creativity & innovation
3. reputation & Legitimacy: philanthropy & transparancy:
4. synergistic value creation(eg. enhanced communities= better employee pool)
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Term
Stakeholder oriented CSR:
skeptical view (doane, vogel) |
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Definition
1. Friendly face of Capitalism (no large scale change)
2. shareholder-owned corp cannot act outside of self-interest: a. tradeoff-profit vs principles/social goals; b. market failures: short-term stock market pressures, consumers:value > values, govt's conflict:higher ethical standard vs lower to attract foreign investment.
3. there is no market for virtue.
4. no better or worse financialy: lack of consumer knowledge, nich market, other profitable models;
5. responsible firms: difficult to distinguish; lack of consistency
6. it is admirable, but dont expect rewards
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Term
Globalization
Pros, Cons (undone) |
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Definition
Pros:
1. efficient wealth creation due to specializatoin
Cons:
1. disruption to the domestic job wealth distribution (disappearing middle class) |
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Term
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Definition
1.Response to Kilbourne
a.False generalization
b.Distorts “marketing concept”
2. career as marketing: marketing > advertisting; a strong reflection of social values: it starts with consumer, products meets needs, not create needs;
3. benefits: efficient commerce & accountability.
4. supports vocation via reconcilliation: a. AMA definition of marketing; b. mutual beneficial exchange; misconceptions of marketing theory.
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Term
J. Kilbourne’s Critique on Marketing |
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Definition
1. cumulative & unintended effects
a. promotes narcissism, objectification & dissatisfaction;
b. eploits real need for identity and fulfillment
c. influences (not reflect)social value: works unconsciously, and functions as myth/story; and creates social norm;
d. anti-democratic: happiness & liberty through consumption
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Term
R. Clapp’s Critique on marketing
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Definition
1. our modern theology: to achieve a good life.
2. create consumers: a. production to consumer capitalism; b. information to persuasion: create needs; c. material goods to novelty & insatiability;
3. consumer vs. christian virtues
a. see the world thru consumption
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Term
Finance / Share Holder Wealth Model (Friedman & Rodgers)
Definition; Foundation; Pros; Cons |
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Definition
Definition:
Public companies should maximize profit for shareholders (long-term)
Stakeholders have instrumental value – any manager would consider the stakeholders when making decisions because that will lead to long-term wealth. E.g. Cyprus being a great place to work, running a food drive, etc. because they know it will maximize the value in the end.
Foundation:
Free markets/”Invisible Hand” = most social good – it's either the free hand of the market or the boot of the government
Private ownership rights vs. “Collectivism” - Shareholders should have control over what the company do
Managers should not give away money needlessly, they have a fiduciary duty to protect the shareholders - The belief is that shareholders are rational and that they want to make money
Pros:
1. Simpler metric to measure
2. There are social benefits to making profit:
- Jobs, taxes, investors, etc. - For every job that’s created, more jobs are created because of trickle down economy
- Taxes get paid - Investors (who are not evil) are rewarded – e.g. a shareholder has his child’s college fund in the stock market, so they are depending on it to do well
Cons:
1. Debatable social outcomes - e.g. wages may sometimes lag profits and productivity – wages are not increasing in proportion to productivity or share price
2. Shareholders don't act on rational motivations alone - People want to invest in companies whose mission they believe in as well as those that will just “do well”
3. This goal might seem contrary to the company's mission statement – if it’s not stated in the mission statement, why should investors consider that as a choosing criteria?
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Term
Cultural Globalization:
Americanization Perspective
Definition and How it Impacts (P.Zachary) |
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Definition
Big American companies and American products are having a negative impact on cultures and the world
Impact:
Monoculture – we all become the same
Identity in values – people change their values e.g. people become more individualistic e.g. individualism, inequality, consumerism
Health - e.g. weight could become a worldwide problem
Environment - What happens when everyone starts eating hamburgers? We need more cows, more methane, more climate change.
Loss of languages - more people speaking English
Backlash and resistance (Singapore, France, Canada, etc.)
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Term
Cultural Globalization:
Cultural Exchange Perspective (P. LeGrain)
Definition and How it Impacts |
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Definition
American influence is overstated
Many countries are prevelant in American media, apparel, food – e.g. Levis are French, not American.
Brands are superficial vs. cultural. - e.g. you can wear Nike and eat McDonald’s and still not change your culture.
Adaptation is required. Businesses have to adapt to the culture.
Change is constant and mixing is good, not damaging
- English is being learned not as a replacement for but along with native language
- The real influencers are not so much media or cultural products as much as they are liberalism, science, immigration, and technology (all good things)
- What people really want is the right to choose, change, and define themselves |
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Term
Globalization: A Skeptical View (W. Berry)
Concerns, Impact, Suggested Remedy |
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Definition
Corporate Dominance:
- Absentee corporation vs local business – people in a boardroom won’t make decisions as well as the farmer who shakes your hand and looks you in the eye because they don’t have to live with the consequences - Artificial wealth by means of destruction of real wealth
Impact:
- Damage to local livelihoods – If the tariffs don’t happen, the New Balance factory employees will be in trouble - Influence (ignorance) on gloval working conditions – if we don’t know, we’re ignorant, and if we’re ignorant, we lose influence in how things are produced around the world - Environment – it can’t be good to ship stuff all over the world - Vulnerability – if a country only specializes in one thing (e.g. timber) and doesn’t focus on the other things they need (e.g. food), then they face famine
Remedy:
Local “subsistence” and “Protectionism” - Let’s take care of ourselves first, then help the world |
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Term
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Definition
Def: use science to manage company; efficiency > human capacity
Pros: highly efficient at least in short-term. Con: strife, stultification, absentee, lack of meaning; inhumane.
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Term
Christian ethics in job design (undone) |
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Definition
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Term
Pay Disparities
pros, cons
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Definition
pro: 1. to attract good candidates;
2. align with shareholder interests
3. wages set by market: small pool, high demand
4. merit based (executive paied by stock share)
5. unequal doesnt mean unfair
6. meritorious justice is good for society:
a. rewards achievement; incentive to move up
b. encourages personal choice & responsibility
c. fairness--minimizes govt. role in re-distribution
Cons: 1. pay alone to attract candidates; 2. misaligned incentives with shareholders; 3. doesn't sound like a merit pay: a. sole cause of rise in profit & share price? b. undervalue other contributors.
4. egalitarian & needs based justice & govt needed to protect vulnerable.
5. possible link with growing socia inequality
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Term
criteria to determine the fairness of pay (undone) |
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Definition
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Term
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Definition
1. nature serves human interest: human has dominion;
2. markets & techonology tend to solve problems
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Term
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Definition
1. antropocentrism=arrogant: seek only for short-term self-interest
2. market and tech tend to create problems
3. moral consideration for nature:beyond human interest
4. nature as locus of value: intrinsic value; ethic derived from observing nature
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Term
consistency between biocentrism and Christian ethic |
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Definition
1. Bible supports both sides
2. nature: God called nature good;nature is part of covenant; nature is possibly included in redemption
3. Human: central to Biblical drama; God gives human dominion and Stewardship to rule and serve;
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Term
use of carbon offsets or emission neutralization
(greening/sustainable)
def,pro,con. and types |
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Definition
def: a reduction of co2 in order to compensate for the emission elsewhere
pros:
1. driven by market: i'ts voluntary instead of mandatory
2. provide positive contributions: a. incentive based; b. encourage innovation/fund projects/efficiency.
Con:
1. potentially deceptive (greenwashing);
2. removes stigma from polluting;
3. purchase way out of sin
4. undermines obligation for shared sacrifice
5. debatable benefits: economics
Types: Carbon offsets. Renewable energy credits |
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Term
Cradle to Cradle approach, |
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Definition
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Term
Cradle to Cradle approach
def, pro,con
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Definition
def:a biomimetic approach to the design of products. it suggest industry to use materials that are nutreual and natural which can be circulating in a healthy metabolism.
pros:
1. eco-effective: start to be eco from the beginning of the process.
2. eliminate waster (waster=food); use renewable assets
cons:
high requirement in tech and material
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Term
Bad apple/conscious choice? (why people go unethical) |
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Definition
no.
1. people are blinded to the ethics of a situation
a. cognitive bias: sympathy/empathy
b. abstract & future costs vs. concrete & immediate benefits
c. motivated blindness(slef-interest)
d. people should be highly awared to be ethical
e. people are vulnerable
f. orgs are pooorly organized for prevention
2. personal fudge factors:
a. 'a lot of people cheat a little'
3. authority: willing to obey order > being ethical and sympathy
4. specializatoin in jobs=fragmentation in responsibility
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Term
strategy to encourage behavior in org |
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Definition
1. decreasing the fudge factor:
a. reminders; rest& reflection
2. mustbe actively managed: understading existing org culture
3. communicate & reward ethics
4. create paperwork and programs:
a. clarify purpose and mission
b. strategy
c. ethical leadership/department
d. govt ethic program
e. reward system |
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