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Business Comm Final
Business Comm Final
40
Communication
Undergraduate 3
12/11/2011

Additional Communication Flashcards

 


 

Cards

Term
Assembly affect—
Definition
given the chance to work together, people can come up with some really great ideas (you get more done when you work together than when you work alone)
Term
Benefits of Group Work -
_______ sharing
Definition
Task
Term
Benefits of Group Work -


______ ______through idea testing
Definition
Better judgment 
Term
Risky shift/risk taking potential—
Definition
people are more willing to do risky things in a group setting (e.g. kids get into trouble as a group)
Term
“espirit de corps”
Definition
(the idea that you belong to something that’s bigger than you are)
Term
Groupness:
Definition
the entity we recognize as a group—the relationships and interactive behaviors of those persons; interdependencies, not just  a collection 
Term
-Group size:
Definition
Dyad is NOT a group, 3 or more people IS
Term
Idea Group Size
Definition
5-7 is ideal, but not set in concrete
Term
-Primary Group:
Definition
satisfying need for personal inclusion (ex: family)
Term
Secondary group:
Definition
 serve to do work, solve problems, etc. 
Term
Public group:
Definition
exists for the benefit of some audience; goal to inform, persuade, or stimulate
Term
Private groups:
Definition
 exist for the benefit of the group itself, but may also report to or benefit a larger group or organization; meetings are closed to outsiders (meet in private); goal is to solve problems, make decisions, recommend action, study, review policies, etc. 
Term
"Blindering" -
Definition

Self imposed restrictions to creative thinking. We defeat ourselves before we ever get started. 

 

- A problem is too difficult, so why even try??

- The problem is incomplete, I don't have all the info, so why try?

Term
Fear -
Definition

 People avoid putting themselves in position to be evaluated.

- Fear of being rejected by one's peers

- Fear of not following accepted methods or formats  

Term
Ground Rules for Creative Thinking
- Defer_______
- Look for ___ ____ _____
- Accept all _______
- Make yourself ______
- Take time to ____ _____ _______
- Seek combinations, be a hitchhiker
Definition

-judgement

-lots of ideas

-  ideas, even the strange or silly 

- stretch - go beyond the norm

-let ideas simmer 

Term
Nominal Group Technique (NGT)
1. State problem _____ ______ ______
Definition
and its elements 
Term
Nominal Group Technique (NGT)
2. - No mention of ____ _____ _____ _____
Definition
solution and no interaction
Term
Nominal Group Technique (NGT)
- Assign all members____________________
Definition
 to write down their ideas with no discussion allowed 
Term
Nominal Group Technique (NGT)
- In round-robin _____________________________
Definition
fashion ask each person to share one of his or her ideas - again, no discussion
Term
Reddin 3D theory mgmt
Definition
single ideal management style was not sound nor useful.
Term
Aristotle’s Adcie
1.Use those arguments __________________________________
Definition
characteristically accepted (recognized) by persons likely to be found in the audience
Term
2.Use motivational appeals that characteristically ________________________
Definition
move (motivate) those persons likely to be found in the audience. 
Term
Speakers tools
Personal ______
- Attitudes and
- - Types of reasoning:
Definition

1. Personal emotions – emotional arousal

2. modes of thought

3. laws of reasoning; accepted forms of reasoning.

Term
Artistic Proof:
Definition
created, adapted and developed by speaker. A way of thought seen by the speaker and shared.
Term
- Inartistic Proof:
Definition
Available to the speaker prior to the speech. Raw materials and building blocks – support and data 
Term
Ethos:
Definition
speakers credibility; 
Term
Pathos:
Definition
Motivational appeals
Term
Logos:
Definition
reason, reasoning substantive 
Term
Belief:
Definition
perception of a relationship between two things or between something and characteristics of it. 
Term
Values:
Definition
conscious or unconscious standards that form the foundation for our beliefs and attitudes 
Term
ZERO:
Definition

Basic, primitive, first order.

Learned or based upon our trust in external authority figures.  

Term
HIGH ORDER:
Definition

As we become adults, we trust less in our senses and authority figures. We being to reason deductively and begin to insert premises between our belief and the statements of others.  

Term
Brown’s Principle of Differentiation
Definition

- When exposed to a contradiction t o belief, people often make an exception – this is not like the rest

- It will take more than 1 or 2 examples to prove/persuade  

Term
McGuires Rational-Syllogistic Model
Definition

We assume people are rational and logical, thus a reasoned, logical argument will win. However, we often slip into wishful thinking. We see the world as we would like to and logic is not enough.  

Term
Monroe’s Motivated Sequence steps
Definition

Attention

Need

Satisfaction

Visualization

Action

Term
Inductive:
Definition
Specific data to general statement or claim. One reasons from specific data to a specific (general) conclusion. 
Term
Deductive:
Definition
 Apply a general theory to a specific case. One reasons that characteristics present in the specific case are the same or similar to the characteristics of general theory. 
Term
Toulmin –
Definition
 Modern approach to analyzing arguments
Term
Inoculation Theory
Definition

-Expose someone to weakened counterarguments, triggering a process of counterarguing which eventually confers resistance to later, stronger persuasive messages

 to prevent persuasion it is necessary to strengthen preexisting attitudes, beliefs, or opinions.

 

Term
Festinger
Definition
Theory of Cognitive Dissonance 
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